16 of 16 Service Management Jobs in Reading

and processes in alignment with the VMO2 strategy. This is a key role ensuring we have plans and initiatives to evolve and modernise our service capabilities utilising Data, Cloud, AI, and Automation . This role would be well suited to an individual who spans Business Architecture/Business Transformation … and Service Management including ITSM tools. We need a candidate with a proven track record of defining and implementing Service Operating Models, designing governance frameworks, and leading service transitions that enable seamless, high-quality service delivery. You will be a strategic thinker and have strong … to understand the systems, people and capabilities today to be able to provide an architectural steer on these tools and capabilities (Automation, AI, Knowledge Management) and drive this throughout the Technology and Service Operations teams. Within VMO2 we are working with Remedy, BMC (Helix), GCP, CMDB, Atlassian and More ❯

seeking to optimise our established Cloud deployment, built on Azure, to provide an AI-augmented agile cloud platform that responds quickly to demand from service users, making it easy to do business with Ramsay – for patients, clinicians and partners. Working alongside colleagues in our Digital & Technology function, along with … frameworks and possess prior experience of scaled cloud migration datacentre exit programmes. br br Knowledge of architecture models, principles and standards (TOGAF, Zachman), project management (waterfall, agile) and service management (ITIL) lifecycle is essential however Azure cloud certification and exposure to cloud providers (AWS, Azure), service … domains and DNS, origin groups, origins, compression, caching, log inspection, and exception management. br br App Services (Web, API, Container, Function, Logic, Static), API Management, Service Bus, Databases (SQL, MySQL), Key Vault, Storage Account, and Application Insights. br br Data Factory, Databricks (Unity Catalog, SCIM Provisioning, Permissions, Delta More ❯

Our client, a leading global service provider, is recruiting a SI Technical Manager to join their project in the UK. Position Title: SI Technical Manager Position Type: Contract Start Date: ASAP Location: Reading UK Contact: Iuli Balan | +49 (0) 89 23 88 98 62 Responsibilities and duties: Specify the … support to the customers technical teams Provide Troubleshooting coordination of complex product issues Act as the main technical interface for our client’s Global Service Centre for Problem ticket analysis. Requirements Educated to Degree Level, preferably in Telecoms, Electronics or Computer Science/IT Minimum of 10 years’ experience … in a Technical lead/management role in the telecom/IT sector Proven track record in the delivery of complex large scale multi vendor System Integration technical projects Previous experience of multi vendor network virtualizing solutions such as Open RAN, virtualised RAN/Core. Proven customer and stakeholder More ❯

months (Fixed term) Type: Full-Time | Permanent Sector: IT/Digital Services Healthcare Are you an experienced IT professional with a passion for customer service and a knack for hardware and software deployment? We are working with a dynamic NHS Trust in the South East to find a talented … a range of IT hardware in line with NHS standards. Provide on-site and remote support post-installation to resolve any technical issues. Use service management systems (Hornbill, SCCM, SQL, etc.) for incident tracking and documentation. Liaise with stakeholders across the Trust to schedule and communicate equipment refresh … Ensure full compliance with ITIL practices, Trust policies, and information security requirements. What Were Looking For: At least 5 years' experience in an IT service management or desktop support environment. Knowledge of Windows 10 deployments, SCCM, Active Directory, remote access tools (RDP, Citrix). Strong customer service More ❯

an alert: Location: UK - London, UK - Edinburgh, UK - Hatfield, UK - Manchester, UK - Nottingham, UK - Reading Job-ID: 212966 Contract type: Standard Business Unit: Project Management Life on the team We are excited to announce 2 new roles sitting within the Transition and Transformation (T&T) team, a core part … will be responsible for monitoring and controlling projects ensuring they stay on track, whilst engaging with multiple stakeholders. What you'll do Provide customer service to internal and external customers to ensure a consistent experience. Be responsible for governing the processes of implementing account-specific new services, tools and … requirements. Act in accordance with Computacenter Information Security Policies and report any potential or actual security events. Act as SPOC for customer/CC service/project management/service management teams for changes impacting Computacenter operational teams. Coordinate with customer/Computacenter project teams to More ❯

Incident Assurance Manager - RAN/Mobile telecoms 3-Month Contract Reading/Home Join a leading telecom service provider as an Incident Assurance Manager. You'll play a key role in ensuring service stability by overseeing critical incident management processes and coordination across multiple partners and teams. … are informed. Enhance incident workflows through automation and streamlined escalation paths. The successful Incident Assurance Manager will have: Proven experience in IT Operations or Service Management (ITIL environment). Strong stakeholder management, communication, and coordination skills. Ability to stay calm under pressure and solve problems proactively. Experience More ❯

Incident Assurance Manager - RAN/Mobile telecoms 3-Month Contract Reading/Home Join a leading telecom service provider as an Incident Assurance Manager. You'll play a key role in ensuring service stability by overseeing critical incident management processes and coordination across multiple partners and teams. … are informed. Enhance incident workflows through automation and streamlined escalation paths. The successful Incident Assurance Manager will have: Proven experience in IT Operations or Service Management (ITIL environment). Strong stakeholder management, communication, and coordination skills. Ability to stay calm under pressure and solve problems proactively. Experience More ❯

week We areseeking to optimise our established Cloud deployment, built onAzure, to provide an AI-augmented agile cloud platform thatresponds quickly to demand from service users, making it “easy todo business” with Ramsay – for patients, clinicians and partners.Working alongside colleagues in our “Digital & Technology”function, along with trusted partners … adoption” and “Azure well-architected” frameworks and possessprior experience of scaled cloud migration datacentre exitprogrammes. Knowledge ofarchitecture models, principles and standards (TOGAF, Zachman),project management (waterfall, agile) and service management (ITIL)lifecycle is essential however Azure cloud certification andexposure to cloud providers (AWS, Azure), service models … and WebApplication Firewall, including custom domains and DNS, origingroups, origins, compression, caching, log inspection, andexception management. AppServices (Web, API, Container, Function, Logic, Static), APIManagement, Service Bus, Databases (SQL, MySQL), Key Vault, StorageAccount, and ApplicationInsights. Data Factory,Databricks (Unity Catalog, SCIM Provisioning, Permissions, DeltaSharing, multi-workspace management), Storage Account More ❯

days) to receive an alert: Location: UK - Hatfield, UK - London, UK - Milton Keynes, UK - Reading Job-ID: 212916 Contract type: Standard Business Unit: Project Management Life on the team As a Programme Lead in GIS Programme Delivery, you will be leading a portfolio for a specific part of Computacenter … in a matrix structure and will need to work closely with the Head of Projects Practice. The role will include full responsibility for the management and reporting, including the finances of the portfolio of programmes/projects. Delivery of a successful project will include some or all of the … of initiatives (possibly spread across both Corporate Initiatives and Divisionally Funded) with an overall value from £2m to £10m+ What you'll do Project Management and Delivery: Experienced in the initiation of programmes/projects, defining the scope, agree requirements, coordinate and plan resource requirements, produce the cost model More ❯

company and take your digital marketing career to the next level! Our client is an innovative, internationally expanding software company offering cutting-edge Enterprise Service Management (ESM) solutions. With over 1,400 enterprise customers and a strong presence across Europe, they empower organizations to deliver exceptional service quality while managing service costs more efficiently. With a collaborative team culture and over 450 employees across 14 global locations, this is your chance to grow your career in a dynamic environment where your ideas matter and your contributions drive real impact. 🚀 The Opportunity: As the Digital Marketing … beyond. Key areas of focus: Hands-on ownership of Google Ads, LinkedIn Ads, retargeting, programmatic ads , and email campaigns End-to-end ad account management : strategy, implementation, optimization, reporting Close collaboration with international sales and lead teams to align marketing efforts and qualify opportunities Partnering with content teams and More ❯

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become one of the top trusted providers in Singapore and service a … documentation, training materials, and knowledge base for S/4HANA. Monitor and optimize S/4HANA adoption in the organization, define and execute change management strategies Stay current with the latest S/4HANA releases, features, and best practices. Provide technical guidance and mentorship to other SAP team members. … Participate in project planning, risk management, and issue resolution. Required Skills and Experience: 20+ years of experience in SAP ECC & S/4HANA, with a strong Manufacturing & Supply Chain domain experience Extensive experience with S/4HANA upgrades, implementations, and rollouts. Deep understanding of SAP S/4HANA architecture More ❯

modules such as ITSM, FSM. Proven experience designing and implementing integrations between SAP and ServiceNow (e.g., asset synchronization, work order to sales order/service order). Familiarity with integration tools and platforms. Strong knowledge of REST APIs, IDoc, BAPI. Experience with ITIL practices and service management More ❯

value deals. Experience with bid and sales methodologies (e.g., BEMF, Shipley), and a track record of winning competitive tenders. Essential: Strategic sales and account management Stakeholder engagement at senior levels Pipeline development and opportunity qualification Strong commercial and financial acumen Experience delivering digital solutions in secure environments Desirable: Secure … infrastructure and cloud expertise Cyber security, DevSecOps, data analytics, or open-source technologies IT service management (ITSM/ITIL) Higher-level security clearance or willingness to obtain Excellent negotiation and bid leadership skills Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted More ❯

value deals. • Experience with bid and sales methodologies (e.g., BEMF, Shipley), and a track record of winning competitive tenders. Essential: • Strategic sales and account management • Stakeholder engagement at senior levels • Pipeline development and opportunity qualification • Strong commercial and financial acumen • Experience delivering digital solutions in secure environments Desirable: • Secure … infrastructure and cloud expertise • Cyber security, DevSecOps, data analytics, or open-source technologies • IT service management (ITSM/ITIL) • Higher-level security clearance or willingness to obtain • Excellent negotiation and bid leadership skills #LI-SB2 Together, as owners, let's turn meaningful insights into action. Life at CGI More ❯

skills. Ability to work independently and as part of a team. Experience with SAP best practices and methodologies. Familiarity with ITIL or other IT service management frameworks. Strong knowledge of IT for IT processes and requirements. Strong functional skills in at least 2-3 SAP modules - Primary: FICO More ❯

Lead Possibility of remote work: Hybrid, WFO at least 3 days/week Contract duration: 6 months Location: Reading, UK Required Core Skills: IT Service Management, Billing & Financial Systems Detailed Job Description: Provide technical expertise on network provisioning, IT Delivery/Service, Billing etc. from a telecom More ❯