4 of 4 Service Management Jobs in Sheffield

time, Permanent About the Role Our client is looking for an experienced and proactive IT Operations & Infrastructure Manager to lead the day-to-day management, performance and development of their IT infrastructure and support services. Based in Sheffield with a hybrid working arrangement, you'll play a key role … cloud technologies. Delivering and managing IT support services within a business environment. Microsoft Entra ID (Azure Active Directory) and Microsoft security technologies. IT service management principles and best practices. Managing third-party suppliers and service providers. Strong troubleshooting, analytical and problem-solving skills. Excellent communication and stakeholder ...

Responsibilities Deliver frontline support for Microsoft Dynamics 365 Business Central and Microsoft 365 tools (Teams, SharePoint, Outlook, OneDrive) Investigate, troubleshoot and resolve incidents and service requests in a timely and professional manner Escalate complex or unresolved issues to third-party vendors or senior IT colleagues Maintain and update support … documentation and resolution logs Ensure business continuity through prompt issue management Provide user support across the organisation in line with SLAs Support the design and enhancement of PowerApps solutions to meet business needs Assist in maintaining and developing Power BI dashboards to provide actionable insights Collaborate with internal teams ...

systems, with a strong focus on improving efficiency, value, and user experience through cloud-based solutions. Description Support the delivery and day-to-day management of Oracle Finance and related cloud systems Coordinate system upgrades, releases, and patches, including testing and business communication Work with third-party suppliers … manage incidents, defects, and service requests Assist with small-scale enhancements and system improvements Monitor system performance and contribute to continuous improvement activities Translate business needs into system changes aligned with Oracle capabilities Maintain system documentation and update process materials Support user adoption, including training content and Oracle Guided ...

systems, with a strong focus on improving efficiency, value, and user experience through cloud-based solutions. Description Support the delivery and day-to-day management of Oracle Finance and related cloud systems Coordinate system upgrades, releases, and patches, including testing and business communication Work with third-party suppliers … manage incidents, defects, and service requests Assist with small-scale enhancements and system improvements Monitor system performance and contribute to continuous improvement activities Translate business needs into system changes aligned with Oracle capabilities Maintain system documentation and update process materials Support user adoption, including training content and Oracle Guided ...