2 of 2 Service Manager Jobs in Basingstoke

Job Description - Senior Client Services Manager (25608) Job Description Description Senior Client Service Manager Basingstoke, Mary Rose Court Permanent, Full time (37.5 hpw) Salary circa £35,000 and great benefits including Health Cash Plan, plus on-call shift payment of £14.30 per session. Home, a … where you belong Want to lead a team that really cares and empowers customers to live their best life? As our Senior Client Services Manager, you'll lead our Basingstoke Social Inclusion team to deliver person-centred housing-related support and make it a Great Place to Work … stakeholders. This is your chance to unleash the potential in our colleagues, delivering excellent outcomes for our customers! Typical day as a Senior Client Service Manager Leading a motivated team to deliver efficient, high-quality, person-centred services in line with our contracts, evidenced by our customer More ❯

to go through this clearance. This position will be working out of our site near Farnborough. Your future duties and responsibilities As our IT Service Delivery Manager, you will be responsible for ensuring that all IT service commitments are met, processes are optimized, and customer satisfaction … leverage your strong technical background and excellent communication skills to manage teams and projects, ensuring that our IT services consistently exceed expectations. Key Responsibilities Service Management: Oversee the delivery of IT services in alignment with agreed service level agreements (SLAs) and key performance indicators (KPIs). Client Engagement … Act as the primary point of contact for clients and internal stakeholders, managing IT service issues, escalations, and performance. Continuous Improvement: Develop and implement service improvement plans to address concerns and elevate service quality. Process Optimization: Oversee and enhance ITIL-based service management processes, including incident More ❯