5 Service Manager Jobs in Birmingham

Working with a leading business in Birmingham in their search for a Service Transition Manager/Release Manager to join them on a fixed term contract until July 2026. Paying up to £54,500 base + 14.5% pension contribution and 40 days annual leave. Hybrid … working is in place. Main Duties From an IT perspective, the Service Transition Manager is to ensure a consistent and effective transition through: Transition Management - Work closely with the Applications Quality Assurance Manager, Service Management, Service Owners, Business Analysts and the Project Office … the value to the team on time meeting quality and governance considerations and that these releases are documented and evidenced as required. - Liaise with Service Management leads (i.e. Service Desk, Knowledge, Change and Configuration) to ensure all documentation is captured in the Knowledge Base, user requests created in more »

Service Manager - up to £45,000 plus company car Are you an Account manager with experience in ITIL? DCS Technology are working in partnership with a key client to find a services manager. You will be a joining an industry leader to help manage partnerships … on a nationwide scale. About the role: Drive operational IT standards and practices across the business. Support and remain responsive to all service and customer needs. Reporting on service standards for specific franchises. Working with OEM's to collaborate and manage any upcoming changes. Continually drive service improvement across various business areas. Complete physical visits to your relevant sites across mainland UK, ensuring that service standards and KPI's are being met. Conduct reviews with key stake holders with service performance in mind. Provide 24 X 7 IT Duty manager cover more »

We have an exciting Service Transition Manager FTC initially until July 2026 which is hybrid based in Birmingham. This role will oversee the transition and release of critical modules within a new system into operational support. Candidates applying for this role should have demonstratable experience with the … qualified/relevant degree and have significant experience in transition management or have substantial on the job experience in this area. Strong people and Service Management skills where needed. Proven analytical and problem-solving skills used to identify and implement in the service area. Have led and shaped … transition into operational service with a focus on handing over to operational support teams and Service owners ensuring the service can be effectively supported once systems have entered business as usual operation. A strong understanding of ITIL Design and Transition processes (including Change Management) and an understanding more »

Job:Technical Services Manager Location: Birmingham - Cambridge Salary:£80,000 + Package Job type:Permanent Are you an Experienced Technical Servies Manager looking for a new opportunity working for a high end company. Looking for someone who has come from an M&E consultancy background with … from a M&E Consultancy background as our client which is a Main Contractor feels this will add valuable knowledge to their team. Technical Service Manager Responsibilities: - Take technical brief from Clients - Contribute to the pitch strategy - Present technical designs to the Client in a simple and more »

our passengers experience. Whats the purpose of role: The successful Team Manager will be responsible for effectively managing all elements of the Service Delivery process to ensure that standards are preserved. This role is integral to achieving the required levels of performance against set KPIs using effective … to compliance standards and processes Build customer relationships which help meet business needs whilst providing expert knowledge to customers on operating processes Ensure the Service Delivery operation complies with all legislation, company and customer requirements Investigate, analyse and implement corrective actions to resolve problems across all areas of the … levels An understanding of Food Safety and Health and Safety regulations A flexible, positive approach with a drive for continuous improvement Knowledge of operational Service Delivery processes LGV C (Class 2 preferred)Knowledge of CAA processes and standards of compliance What youll show: Developing strategies Articulating Information Meeting Timescales more »