5 of 5 Service Manager Jobs in Northern Ireland

Summary Job Reference: VR010825 Job Title: ICT Service Delivery Manager Salary/Benefits: starting 62,637 pa plus NILGOSC pension (19% employer contribution) plus 28 days annual leave and 12 public holidays plus private health insurance plus learning/development, bookable parking and more. Location: Belfast City Centre, hybrid (2 days office/3 days WFH pw … Client : Co-Ownership Contract : Permanent, full-time (37 hours pw, typically Mon-Fri/9-5) VANRATH Overview Co-Ownership are looking for an ICT Service Delivery Manager to join their team! We met with them, so if you apply, do reach out for a chat to discuss in more detail. We must highlight that this is … city centre, so we'll be delighted for whoever lands the role. Job summary We are currently undertaking a strategic review of our IT services and are seeking a Service Delivery Manager to join our growing team. This newly created role will play a key part in shaping and overseeing the delivery of IT services across the More ❯

Home-based (Northern or Republic of Ireland), Office (Belfast) or hybrid working (Northern or Republic of Ireland) As we continue to grow, we are looking for a new Service Delivery Manager to join our Operational Services team and help our Irish and UK customers to be successful with ArcGIS. Operational Services deliver subscription-based services focusing on … keeping our customers systems healthy. The Service Delivery Manager is a customer facing role, with responsibility for the delivery of services to our customers. You will contribute towards the delivery of planned activities and coordinate changes to services. You will be responsible for providing customers with ongoing performance reporting and trend analysis adding insight and recommendations to … the customer. Knowledge of Esri products is an advantage but not essential for this role. Working across a number of customers in different markets your key responsibilities as a Service Delivery Manager would be to: Build excellent customer relationships: You will be a key point of contact with our customers and building strong relationships is core to More ❯

Now Hiring: Service Delivery Manager Location: Belfast, Hybrid Full-Time Permanent Our Public Sector client is undergoing an exciting period of IT transformation and is seeking a talented Service Delivery Manager to join their growing team. This is a newly created and strategically important role that will be central to shaping how IT services … with the Head of ICT and lead a small in-house technical support team, while also managing key third-party suppliers. You'll play a vital role in maintaining service excellence, driving performance through SLAs and KPIs, strengthening IT governance, and helping to deliver secure, future-ready technology solutions. Key Responsibilities Include: Overseeing day-to-day IT service operations and the service desk Managing supplier performance, contracts, and relationships Leading internal ICT support staff with a focus on mentoring and development Supporting infrastructure improvement projects and service transitions Championing IT security, compliance, and continuous improvement Essential Criteria: Experience in a similar IT service delivery role with management experience ITIL Foundation certification (or above) Strong More ❯

Now Hiring: Service Delivery Manager Location: Belfast, Hybrid Full-Time Permanent Our Public Sector client is undergoing an exciting period of IT transformation and is seeking a talented Service Delivery Manager to join their growing team. This is a newly created and strategically important role that will be central to shaping how IT services … with the Head of ICT and lead a small in-house technical support team, while also managing key third-party suppliers. You'll play a vital role in maintaining service excellence, driving performance through SLAs and KPIs, strengthening IT governance, and helping to deliver secure, future-ready technology solutions. Key Responsibilities Include: Overseeing day-to-day IT service operations and the service desk Managing supplier performance, contracts, and relationships Leading internal ICT support staff with a focus on mentoring and development Supporting infrastructure improvement projects and service transitions Championing IT security, compliance, and continuous improvement Essential Criteria: Experience in a similar IT service delivery role with management experience ITIL Foundation certification (or above) Strong More ❯

Job Role: Senior Service Delivery Manager Location: Belfast Pay Rate: £25.84 per hour Hours: Full time, Monday- Friday Contract: up to 6 months with possible extension Working in collaboration with the Deputy Head of the Payroll Dept, the Senior Service Delivery Manager will be responsible for leading the day-to-day delivery of an … quality payroll service. In particular, the post holder will be responsible for: * Day to day leadership of the Payroll delivery teams within their remit to ensure high levels of service in line with demanding timescales and targets, adhering to Service Level Agreements (SLAs) * Identifying and implementing areas for improvement * Working collaboratively across teams to build and maintain effective … working relationships * Line management of a large team to deliver the highest standards of service * Promoting a positive culture through leading by example, demonstrating effective behaviours and developing staff engagement mechanisms across the whole team * Supporting the Deputy Head in identifying key strategic priorities and risks; and * Deputise for the Deputy Head as required in representing the business and More ❯