1 to 25 of 216 Service Manager Jobs in the UK

Services | Microsoft Cloud | Cyber Security | Digital Transformation Pedigree: Growing Managed Services Provider specialising in Microsoft Cloud & Digital Transformation Your Background/Skills: Managed Services, Service Delivery, IT Service Desk Leadership, HaloPSA, ITIL, Microsoft Cloud, Customer Success, Incident Management, Team Leadership Who We Are Nexian is a leading technology … business. • Supportive, collaborative culture. Your Experience May Include Technical Service Delivery Manager, IT Service Delivery Manager, Managed Services Manager, MSP Operations Manager, Service Desk Manager, IT Operations Manager, Head of Service Delivery, Technical Operations ...

Service Delivery Manager Location: Hybrid at Newcastle (3 days/week) Employment Type Full-Time Role Overview We are seeking an experienced and proactive Service Manager to oversee the performance, stability, and continuous improvement of business-critical applications and services within the Service Group. The successful candidate will be responsible for ensuring effective incident and problem resolution, managing service performance against agreed SLAs, and acting as a key liaison between technical support teams, delivery teams, and client stakeholders. The Service Manager will play a pivotal role in maintaining ...

Service Delivery Manager - Fire and Security - East Midlands - Near Sutton in Ashfield, Nottinghamshire, East Midlands - To £55k + Benefits Fire and Security Careers are recruiting for an established and respected Fire & Security company seeking a Service Delivery Manager - Fire and Security to oversee service operations and ensure high quality delivery across their customer base who are getting PPM, Service and maintenance of Fire & Security. This role is ideal for someone with strong industry experience from a BAFE, NSI, SSAIB or FIA aligned Fire & Security company, who understands service delivery, compliance ...

Service Design & Transition Manager/Executive £58,500 - £62,500 plus excellent benefits/Based in Worthing, but flexible on hybrid working A leading utilities company working within Critical National Infrastructure (CNI), seek an experienced forward thinking and proactive Service Design & Transition Manager … with the expanding project and programme portfolio, through large investment that will have a massive impact on the local community and environment. As the Service Design and Transition Manager you will be responsible for ensuring the effective design and seamless transition of new or changed services into ...

currently recruiting for a Service Delivery Manager to join a leading Managed Service Provider supporting a major public sector customer. This is an excellent opportunity for an experienced Service Delivery Manager who enjoys building strong customer relationships, driving continual service improvement … ensuring high levels of service delivery within a fast-paced managed services environment. This is a predominantly remote role with one day per week required on-site in Swansea. The Role As the Service Delivery Manager, you will act as the primary point of contact ...

Deputy Service Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Job Title: Deputy Service Manager Location: Romford, please note that … week Monday to Friday on a rota varying between 08:00 - 21:00. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays so flexibility will be required. You will also take part in our out of hours ...

Service Design & Transition Manager/Executive £58,500 - £62,500 plus excellent benefits/Based in Worthing, but flexible on hybrid working A leading utilities company working within Critical National Infrastructure (CNI), seek an experienced forward thinking and proactive Service Design & Transition Manager … with the expanding project and programme portfolio, through large investment that will have a massive impact on the local community and environment. As the Service Design and Transition Manager you will be responsible for ensuring the effective design and seamless transition of new or changed services into ...

Your new company We are currently recruiting for a Service Desk Lead/Junior Service Manager on behalf of a growing organisation operating within the Defence sector. As the business continues to expand its customer base, a newly created opportunity has arisen … bridge between technical teams and end customers, ensuring the consistent delivery of high-quality IT services. This position is ideal for an experienced Service Desk Lead, Service Desk Supervisor or Service Desk Manager looking to take the next step into Service Management. The role ...

Service Delivery Manager Leeds £50k + Benefits Introduction A fantastic opportunity has arisen for an experienced Service Delivery Manager to join a well-established and growing technical services business based in Leeds . Offering a salary of £50,000 plus an excellent benefits package … ensure compliance with industry and postal regulations. What Experience is Required Previous experience in a Service Delivery Manager, Technical Services Manager or similar leadership role. Strong knowledge of print production, mailing solutions, fulfilment and digital workflows. Experience delivering technical projects and driving continuous process improvements. ...

Lead Service Excellence for a Growing Technology Business Service Operations Manager Doncaster, South Yorkshire with National Travel IPS, UK exists to create an exceptional customer experience by addressing real parking needs with innovative and transformative solutions. Our vision is to provide the leading parking technology ecosystem. … part of our growth, we are looking for an experienced and hands-on Service Operations Manager to lead and develop the customer services and field service team from the Doncaster site. This is a fantastic opportunity to join a well-established but growing technology business that ...

Description: Service Delivery ManagerJob Location: London,UKJob Type: PermanentRole OverviewWe are seeking an experienced Service Delivery Manager to oversee end-to-end service operations for a retail client. This role is responsible for ensuring high-quality service delivery, operational stability, and continuous improvement across … business-critical services. The ideal candidate will bring strong expertise in service management, ITIL practices, client stakeholder management, operational excellence, financial operations, and third-party/vendor coordination to deliver excellent customer outcomes.Key ResponsibilitiesService Operations ManagementManage day-to-day service operations for the retail client, ensuring service ...

Customer Service Manager is required to transform the customer service department of a fast-growing renewable energy technology business near Cheltenham. This is a key appointment focused on moving the department from a traditional call-based service centre into a scalable and technology-driven … stop shop for all customer and approved installer needs. The Customer Service Manager will define the future service model and introduce the systems, processes and capabilities required to support continued growth across the UK and expansion into European markets. You will build a connected and efficient ...

Title: Service Operations Manager Location: Bridgend, South Wales Salary: Competitive Job Type: Permanent, Full time Working Hours: Monday to Friday, 9:00am to 5:30pm (flexible hours between 8:00am and 6:00pm) This is a leadership role for someone who can build brilliant teams, bring structure … levels of the organisation. Commercially aware, with the ability to balance partner outcomes, operational requirements and business objectives. Strong understanding of Managed Services, Service Operations and modern MSP technologies, including Microsoft 365, Azure, networking and cyber security, with the confidence to support technical discussions without needing ...

Service Manager - Altrincham - Hybrid £50k + Excellent Benefits An exciting opportunity has arisen for an experienced Service Manager to join a growing software solutions provider. This role offers the opportunity to lead the delivery of services across software implementations, customer support, professional services … ensuring information is gathered and validated accurately. Skills & Experience Previous experience in a Service Manager, Operations Manager, Professional Services Manager, or Customer Success leadership role. Minimum of 5 years' experience working within onboarding, screening, compliance, or regulated industry environments. Experience working closely with ...

Deputy Service Manager When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Please note, due to the nature of the service … from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. Job Title: Deputy Service Manager (FTC) Location: West London (This location is hidden due to the sensitive nature of the service) Please note that this ...

Senior Service Manager Position: Senior Service Manager Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime + Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three Senior Service Managers … reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will be responsible, as a team ...

Security Service Manager (Operations Manager/Contracts Manager) NACOSS Fire and Security company are offering £45 - £60k + Tax Free Car/Tesla + Exc benefits + Quality Company near Swanley, Kent to manage 3 admins and engineers Apply if managed Intruder Alarm … Security Service Engineers (NSI/SSAIB, etc) **OVERVIEW of Security Systems Service Managers role To manage service engineers stock and levels of spares minor works quotations the service of intruder alarm, cctv and access control work and standards to NSI/NACOSS engineers performance Subcontractors available ...

Title Supply & Service Manager Location Asda House Employment Type Full time Contract Type Permanent Hours Per Week 37.5 Salary Competitive salary plus benefits Category IT Operations Closing Date 17 August 2026 We’re looking for a Service Manager to take ownership of our Blue … Yonder Forecast & Fulfilment (F&F) service - a critical platform that underpins replenishment across our depots and stores. This is a high-impact role with the scope to shape how the service operates, influence strategy, and drive meaningful improvements. You’ll have the autonomy to embed best practice, enhance ...

Role: Client Service Manager Location: Middlesborough (Office-based) Salary: Competitive - DOE Reports to: Managing Director About the Role We are looking for an experienced Client Service Manager to lead and take full ownership of our Service Desk. This is a senior management role … Managing Director, with our Technical Stack Leads reporting into you. You will be responsible for the overall performance, quality, and client experience of the Service Desk, ensuring service levels are consistently met and the team operates efficiently, professionally, and cohesively. This role suits someone who is first ...

Service Desk Manager - Managed Services Provider Location: Hybrid/London Salary: Up to 60,000, depending on experience A growing Managed Services Provider is seeking an accomplished Service Desk Manager to take ownership of both the Service Desk function and wider Service Operations. This position offers the opportunity to influence service quality, strengthen customer relationships, and drive operational maturity across a growing organisation. The successful candidate will oversee a team of 5+ engineers, ensuring the smooth running of day-to-day support while embedding ITIL-aligned processes that enhance consistency ...

diverse, ambitious team that celebrates creativity and collaboration. Ready to make your mark? Join us and be part of something bigger. As a Software Service Manager, you will be responsible for managing the day-to-day delivery of software support services , as well as engaging in relevant … supporting business development activity for potential new clients. Minimum requirements: Experience working in a commercial IT (software) environment , with a thorough understanding of service management. Eligibility for security clearance is a must. Experience of adhering to the disciplines and quality standards of service and project management, ideally with ...

member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Title: IT Service Manager Location: Preston – Hybrid We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this … reaches of space, there’s no limit to where a career at BAE Systems could take you. Job Description: As an IT Service Manager for SFTP Applications and End User Computing (EUC) within the Workplace Portfolio, you will be responsible for services delivered by BAE Systems strategic ...

Service Manager The Role This is an opportunity for you to join us as a Service Manager, becoming part of an established service management team responsible for the day-to-day operation of our business-as-usual support services. This role includes line … management responsibilities, supporting and developing a team of Support Desk Engineers to ensure daily operations run effectively and smoothly. As a Service Manager, you will be helping maintain our key performance indicators, service levels, and promote excellent customer service. You will produce and analyse customer reports ...

Service Manager – Managed Services (Hybrid) We have an exciting opportunity for a Service Manager. This is a high‐impact role for an experienced IT service professional who can drive service excellence, customer satisfaction and long‐term contract value. The Role: As a Service Manager , you’ll own a portfolio of managed service customers, ensuring delivery aligns with contractual commitments, business objectives and agreed scope. You’ll guide customers through the full service lifecycle, onboarding, performance management, continual improvement and major incident response, acting as their trusted partner throughout. ...

exciting opportunity for an experienced IT Service Manager to lead service management across a complex technology estate supporting a highly regulated scientific environment. You will be responsible for service performance, availability, supplier management, continual service improvement, stakeholder engagement, and ensuring high-quality IT services … based within the public sector in central London. Description Lead the delivery of high-quality IT services across multiple platforms, systems, and suppliers. Drive service excellence and user satisfaction through effective service management practices. Apply ITIL principles and embed continual service improvement across all services. Manage supplier ...