4 of 4 Service Manager Jobs in Tyne and Wear

Job summary This is an exciting opportunity for an experienced Service Transition Manager to join us and lead the transition of new digital systems and services into business as usual across our Digital services and Research Systems Programme (RSP). We are looking for someone with proven experience in Service Transition with strong knowledge of ITIL … be part of a highly successful team delivering critical digital services that support health research across the UK. This is a key role in shaping the future of digital service delivery at the HRA. Main duties of the job The post holder will act as the lead for the Service Transition across all Digital & RSP services within Health … Research Authority. This role will sit within Service Delivery team of HRA and will have direct accountability for ensuring the effective transition of new systems and services from Service Release to Business As Usual (BAU) within Research Systems Programme (RSP). The STM (Service Transition Manager) will be expected to work within a strategic service More ❯

IT Service Desk Manager - Newcastle IT Service Desk Manager - with experience in leading an IT helpdesk team required by a leading Newcastle city-centre-based company. You must have experience in managing an IT helpdesk environment or have been a senior IT service desk analyst, looking to move into a manager … managing IT processes, IT assets, and IT workflows and experience working in an IT technical environment Experience as an IT Helpdesk Team Leader or Manager/IT Service Desk Team Leader or Manager/Senior Service Desk Analyst Experience in managing IT assets and developing IT workflows, automation and processes This is a fantastic … helpdesk team. Duties include: You will manage the IT Helpdesk team, developing and assisting members of the IT team Involved in the change management process and develop + deliver Service Level Agreements (SLAs) Have a huge impact on the overall IT strategy at a senior level including the development of increased technical standards and IT policy Train junior members More ❯

Support Team Leader/Service Manager North Tyneside - NE28/NE29 6 Bed Supported Living Learning disabilities, mental health needs, complex needs, and some mobility issues Salary: £30,000 - £32,000 per annum We are looking for a motivated and experienced Support Team Leader/Service Manager to oversee our 6 bed supported living … service in North Tyneside. The service supports people with learning disabilities, mental health needs, complex needs, and some mobility issues, helping them live as independently as possible in a safe, supportive environment. This is a fantastic opportunity for an experienced leader who is passionate about quality care and empowering others. Key Responsibilities Lead and inspire a team of … and update care plans to meet individual needs. Manage budgets, resources, and administrative tasks effectively. About You Proven experience in a supervisory or management role within a CQC-regulated service . Strong leadership and team development skills. Level 5 Diploma in Leadership & Management for Health & Social Care (or working towards/completion supported). Knowledge of CQC standards, safeguarding More ❯

One of our key infrastructure businesses with a HQ in Newcastle are looking to bring on a IT Service Desk Manager as part of their core IT Ops Function. You will be involved in running a national team of service desk engineers alongside planning and delivery of their IT service across the group. The role … is 4 days on site your main location will be Newcastle. Key responsibilities: Formulate both short-term day-to-day and longer-term IT Service Delivery plans and identify and work on continuous improvement of the service. Professionally and effectively represent Group IT to both the internal business and to all IT third party vendors and suppliers. Build, develop … as with Group IT senior management. Understand and identify business challenges and develop strategies and solutions to deliver added value to the business. Develop, own, chair and facilitate regular Service Reviews with the business and suppliers in accordance with relevant service level agreements and business priorities. Supports budget related conversations on different levels. Monitor supplier and IT service More ❯