5 of 5 Service Manager Jobs in Newcastle upon Tyne

more, great pension schemes and a number of health and wellbeing initiatives to support you. Closing Date: 18 May 2025 About Us Our IT Service exists to deliver an excellent service for its users, enabling world-class teaching, learning and research at our university. We are committed to … our people. Your contribution will help shape the future of education and contribute to ground-breaking projects through IT innovation. The Role The IT Service Manager is responsible for managing the delivery and performance of IT services to meet our objectives. This includes monitoring the delivery of … and applications. This role is permanent, based at the Newcastle-upon-Tyne campus, and offers a variety of attractive benefits including hybrid working. Responsibilities Service Level Management: Owning the Service Delivery lifecycle, ensuring that IT services meet service level agreements (SLAs), key performance indicators (KPIs), and customer More ❯

Job Description We currently have an exciting opportunity for a Service Manager, based in our North-East region, to oversee our Anti-Trafficking and Modern Slavery Outreach and Accommodation support. This role is to manage and maintain high levels of service delivery. You will directly oversee … coordinators. You will work with those Coordinators to ensure that; contractual KPI's are met, service users are supported effectively, staff are developed, and internal processes and procedures are followed to a high standard. The NE Service Manager will be the main point of contact for … regional events and responsibilities. Where required, you will also play a role in implementing service and system improvements. Responsibilities: Service Management Oversight, line management coaching and support of Coordinators including effective supervisions and annual appraisals. Ensure all Service Users are being supported effectively and assist Coordinators with More ❯

Service Delivery Manager - Newcastle Upon Tyne, NE1 6SN Salary: £46,148 to £52,809 a year Contract: Fixed term Working Pattern: Full-time Reference Number: G9914-25-0086 Job summary Working as part of a diverse team, our Service Delivery Managers will be responsible for ensuring … we meet all operational and service objectives, and that they are delivered on time and within budget. You will play a key role in creating real improvements in quality and productivity within our Customer Operations. The post holder will manage operational teams and successfully introduce and manage change by … ensuring any change is introduced at pace in a positive manner, playing a key role in creating sustainable improvements in cost, performance efficiency and service delivery. This position is Hybrid Working and is open Bridge House and Hesketh House. What do we offer? o Hybrid working - offering flexibility to More ❯

Job Summary Working as part of a diverse team, our Service Delivery Managers will be responsible for ensuring we meet all operational and service objectives, and that they are delivered on time and within budget. You will play a key role in creating real improvements in quality and … ensuring any change is introduced at pace in a positive manner, playing a key role in creating sustainable improvements in cost, performance, efficiency, and service delivery. This position is Hybrid Working and is open at Bridge House and Hesketh House. What do we offer? Hybrid working - offering flexibility to … home with the opportunity to be office based should you prefer, or if business needs require it. 27 days leave (increasing with length of service) plus 8 bank holidays. Opportunities for development Active wellbeing and inclusion networks Excellent pension Various salary sacrifice schemes Employee Assistance programme, offering free More ❯

The Newcastle upon Tyne Hospitals NHS Foundation Trust As Hotel Service Manager Freeman, you will lead and line manage over 300 Domestic staff, including rapid response, linen, and laundry staff, along with deputy hotel services managers, seniors, supervisors, and teams. You will ensure adherence to all Trust … Facilities and Deputy as a member of the Senior Management Team within Facilities. Take leadership and responsibility for managing staff and resources to meet service needs, ensuring high standards within allocated resources. Proactively manage recruitment and staff selection. Manage changing room facilities in line with Trust policy. Motivate and … lead a large, dynamic workforce to deliver quality Hotel Services, maintaining high service standards. Support the implementation and management of change, ensuring effective resource allocation. Manage subcontractors and ensure quality linen supply. Ensure compliance with statutory requirements of the Health Act 2006 within your responsibilities. Develop policies and strategies More ❯