Service Manager Job Trends in Tyne and Wear

Services Manager
North East > Tyne and Wear

The median Services Manager salary in Tyne and Wear is £45,000 per year, according to job vacancies posted during the 6 months leading to 14 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 48 28 56
Rank change year-on-year -20 +28 +16
Permanent jobs requiring a Service Manager 19 48 5
As % of all permanent jobs in Tyne and Wear 2.33% 7.06% 0.95%
As % of the Job Titles category 2.44% 7.33% 0.98%
Number of salaries quoted 13 2 5
10th Percentile - - £43,250
25th Percentile £30,000 - £46,250
Median annual salary (50th Percentile) £45,000 £29,500 £54,000
Median % change year-on-year +52.54% -45.37% -13.60%
75th Percentile £52,000 - £58,750
90th Percentile £53,750 - £61,000
North East median annual salary £45,000 £29,500 £46,250
% change year-on-year +52.54% -36.22% -2.72%

All Permanent IT Job Roles
Tyne and Wear

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Tyne and Wear. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Tyne and Wear with a recognized job title 778 655 508
% of permanent jobs with a recognized job title 95.46% 96.32% 96.76%
Number of salaries quoted 583 285 444
10th Percentile £28,250 £30,450 £30,000
25th Percentile £33,000 £36,250 £36,625
Median annual salary (50th Percentile) £50,000 £50,000 £50,000
Median % change year-on-year - - -4.76%
75th Percentile £67,500 £70,000 £65,000
90th Percentile £80,000 £87,000 £76,250
North East median annual salary £47,500 £50,000 £47,500
% change year-on-year -5.00% +5.26% -3.06%

Service Manager
Job Vacancy Trend in Tyne and Wear

Historical trend showing the proportion of permanent IT job postings featuring 'Service Manager' in the job title relative to all permanent IT jobs advertised in Tyne and Wear.

Service Manager job vacancy trend in Tyne and Wear

Service Manager
Salary Trend in Tyne and Wear

Salary distribution trend for Service Manager job vacancies in Tyne and Wear.

Salary distribution trend for Service Manager job vacancies in Tyne and Wear

Service Manager
Salary Histogram in Tyne and Wear

Salary distribution for jobs citing Service Manager in Tyne and Wear over the 6 months to 14 January 2026.

Salary histogram for Service Manager in Tyne and Wear

Service Manager
Job Locations in Tyne and Wear

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the Tyne and Wear region over the 6 months to 14 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Newcastle upon Tyne -30 11 £52,000 +76.27%
Sunderland - 1 - - 1
Gateshead - 1 - -
Service Manager
North East

Service Manager Skill Set
Top 30 Co-Occurring Skills & Capabilities in Tyne and Wear

For the 6 months to 14 January 2026, Service Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Tyne and Wear region featuring Service Manager in the job title.

1 7 (36.84%) Continuous Improvement
1 7 (36.84%) Microsoft
2 5 (26.32%) ITIL
2 5 (26.32%) Service Delivery
3 4 (21.05%) Stakeholder Management
4 3 (15.79%) DV Cleared
4 3 (15.79%) Linux
4 3 (15.79%) Security Cleared
4 3 (15.79%) VMware
5 2 (10.53%) Customer Experience
5 2 (10.53%) Customer Service
5 2 (10.53%) Performance Management
5 2 (10.53%) QA
5 2 (10.53%) Service Management
5 2 (10.53%) Stakeholder and Relationship Management
5 2 (10.53%) Stakeholder Engagement
6 1 (5.26%) Active Directory
6 1 (5.26%) Agile
6 1 (5.26%) Business Continuity
6 1 (5.26%) Coaching
6 1 (5.26%) Degree
6 1 (5.26%) Disaster Recovery
6 1 (5.26%) Dynamics 365
6 1 (5.26%) ITIL Foundation Certificate
6 1 (5.26%) ITSM
6 1 (5.26%) Mentoring
6 1 (5.26%) Microsoft Certification
6 1 (5.26%) Process Improvement
6 1 (5.26%) Project Delivery
6 1 (5.26%) Risk Register

Service Manager Skill Set
Co-Occurring Skills & Capabilities in Tyne and Wear by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (5.26%) Dynamics 365
General
1 3 (15.79%) Social Skills
2 2 (10.53%) Finance
2 2 (10.53%) Influencing Skills
3 1 (5.26%) Law
3 1 (5.26%) Public Sector
Miscellaneous
1 2 (10.53%) Self-Motivation
Operating Systems
1 3 (15.79%) Linux
Processes & Methodologies
1 7 (36.84%) Continuous Improvement
2 5 (26.32%) ITIL
2 5 (26.32%) Service Delivery
3 4 (21.05%) Stakeholder Management
4 2 (10.53%) Customer Experience
4 2 (10.53%) Customer Service
4 2 (10.53%) Performance Management
4 2 (10.53%) Service Management
4 2 (10.53%) Stakeholder and Relationship Management
4 2 (10.53%) Stakeholder Engagement
5 1 (5.26%) Business Continuity
5 1 (5.26%) Coaching
5 1 (5.26%) Mentoring
5 1 (5.26%) Process Improvement
5 1 (5.26%) Project Delivery
5 1 (5.26%) Risk Register
5 1 (5.26%) Roadmaps
5 1 (5.26%) Service Catalogue
5 1 (5.26%) SIAM
5 1 (5.26%) User Experience
Qualifications
1 3 (15.79%) DV Cleared
1 3 (15.79%) Security Cleared
2 1 (5.26%) Degree
2 1 (5.26%) ITIL Foundation Certificate
2 1 (5.26%) Microsoft Certification
Quality Assurance & Compliance
1 2 (10.53%) QA
System Software
1 1 (5.26%) Active Directory
Vendors
1 7 (36.84%) Microsoft
2 3 (15.79%) VMware