Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
DWP Digital
Senior IT ServiceManager Pay up to £66,058 , plus 28.9% employer pension contributions, hybrid working , flexible hours, and great work life balance. DWP. Digital with Purpose. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a … year to support some of the most vulnerable people in our society. We are looking for a Senior IT ServiceManager to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services. We're using fresh … what we do is extraordinary, and our purpose is unique. We'd love you to join us. Delivery. Work. Projects. As a Senior IT ServiceManager, you will be defining and designing the support model for IT services across the DWP digital landscape, implementing robust support strategies More ❯
bradford, yorkshire and the humber, united kingdom Hybrid / WFH Options
Redfaire
in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical ServiceManager (TSM) will work closely with the Service Delivery Managers to achieve Service Level Agreement (SLA) compliance. They will work … with Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements They will also be involved with new customer onboarding, ensuring that the technical support teams are ready and that there is sufficient capacity so as not to impact general service delivery. … on P1 incidents. This is a full-time permanent role which may be home based in the UK/Ireland or within our Shared Service Centre in Limerick. Candidates from European timezones may also be considered. The successful candidate will also need the ability to work both on a More ❯
wakefield, yorkshire and the humber, united kingdom Hybrid / WFH Options
Redfaire
in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical ServiceManager (TSM) will work closely with the Service Delivery Managers to achieve Service Level Agreement (SLA) compliance. They will work … with Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements They will also be involved with new customer onboarding, ensuring that the technical support teams are ready and that there is sufficient capacity so as not to impact general service delivery. … on P1 incidents. This is a full-time permanent role which may be home based in the UK/Ireland or within our Shared Service Centre in Limerick. Candidates from European timezones may also be considered. The successful candidate will also need the ability to work both on a More ❯
leeds, west yorkshire, yorkshire and the humber, united kingdom Hybrid / WFH Options
Redfaire
in common is the strategic use of technology to build a sustainable competitive advantage. Description: Reporting to the Technical Manager, the Technical ServiceManager (TSM) will work closely with the Service Delivery Managers to achieve Service Level Agreement (SLA) compliance. They will work … with Technical Resource Managers to build dedicated support teams for customers based on technical environment & service requirements They will also be involved with new customer onboarding, ensuring that the technical support teams are ready and that there is sufficient capacity so as not to impact general service delivery. … on P1 incidents. This is a full-time permanent role which may be home based in the UK/Ireland or within our Shared Service Centre in Limerick. Candidates from European timezones may also be considered. The successful candidate will also need the ability to work both on a More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
talego
Role: Senior IT Service Delivery Manager Location: Leeds | Hybrid: 1-2 days office We are delighted to partner with a very exciting company within the Health sector that is embarking on a huge period of technology growth. A sleeping giant when it comes to technology, the board … million 3 year technology & digital programme and this is definitely the time to be joining the journey. About the role As the Senior IT Service Delivery Manager, you will be responsible for leading a team (15+) comprising of Infrastructure Engineers and Application Support Engineers supporting around … based employees. You’ll have the ability to build strong relationships with key business leaders and use insights and data to drive innovation and service improvements. Providing an appreciation of the regulatory landscape and the responsibility of the team and individually to ensure compliance with regulations like PCI and More ❯
bradford, yorkshire and the humber, United Kingdom Hybrid / WFH Options
talego
Role: Senior IT Service Delivery Manager Location: Leeds | Hybrid: 1-2 days office We are delighted to partner with a very exciting company within the Health sector that is embarking on a huge period of technology growth. A sleeping giant when it comes to technology, the board … million 3 year technology & digital programme and this is definitely the time to be joining the journey. About the role As the Senior IT Service Delivery Manager, you will be responsible for leading a team (15+) comprising of Infrastructure Engineers and Application Support Engineers supporting around … based employees. You’ll have the ability to build strong relationships with key business leaders and use insights and data to drive innovation and service improvements. Providing an appreciation of the regulatory landscape and the responsibility of the team and individually to ensure compliance with regulations like PCI and More ❯
leeds, west yorkshire, yorkshire and the humber, United Kingdom Hybrid / WFH Options
OptumUK
Here at Optum, we are excited to share that we are currently recruiting for a Service Relationship Manager to join us on a permanent basis. This position is a home working job with some requirement to travel to the Leeds office for collaborative meetings. Working with our … What you’ll do You will work closely with key stakeholders from both inside and outside the organisation, and you will serve as the Service Relationship Manager for assigned business areas, becoming the primary contact for service-related issues. In this role, you will be entrusted … satisfaction and consistently exceeding our customers’ expectations, solidifying our reputation as a trusted partner. Other key responsibilities and accountabilities will include: Organise and lead service review meetings as required. Facilitate communication between customers, teams, and experts to maintain service quality. Handle escalations and complaints, collaborating with internal teams More ❯
bradford, yorkshire and the humber, United Kingdom Hybrid / WFH Options
OptumUK
Here at Optum, we are excited to share that we are currently recruiting for a Service Relationship Manager to join us on a permanent basis. This position is a home working job with some requirement to travel to the Leeds office for collaborative meetings. Working with our … What you’ll do You will work closely with key stakeholders from both inside and outside the organisation, and you will serve as the Service Relationship Manager for assigned business areas, becoming the primary contact for service-related issues. In this role, you will be entrusted … satisfaction and consistently exceeding our customers’ expectations, solidifying our reputation as a trusted partner. Other key responsibilities and accountabilities will include: Organise and lead service review meetings as required. Facilitate communication between customers, teams, and experts to maintain service quality. Handle escalations and complaints, collaborating with internal teams More ❯
for major brands, and now, with a growing client base and big plans ahead, they’re looking for someone who can elevate their client service function and bring real energy to the office culture. What You’ll Be Doing: Owning relationships with some of their most valuable clients. You More ❯
leeds, west yorkshire, yorkshire and the humber, United Kingdom
MRJ Recruitment
for major brands, and now, with a growing client base and big plans ahead, they’re looking for someone who can elevate their client service function and bring real energy to the office culture. What You’ll Be Doing: Owning relationships with some of their most valuable clients. You More ❯