Service Operations Practitioner
- Hiring Organisation
- PRS
- Location
- Cardiff, Wales, United Kingdom
ITIL aligned role responsible for the accuracy, governance, and lifecycle management of operational assets and configuration data across EMEA. The role ensures ServiceNow remains the single source of truth for asset information, supporting financial accuracy, change impact assessment, audit readiness, and informed operational decision‐making. The practitioner provides … line system support to colleagues working in data centres and centralised teams, publishes scheduled operational reports to stakeholders, and manages operational static data within ServiceNow, enabling consistency, traceability, and effective support across the Business Operations function. Essential Job Functions Own the day‐to‐day administration of EMEA asset and configuration ...