3 of 3 ServiceNow Jobs in Wales

considered Desirable knowledge and experience: Experience working in a pressurised customer focused Service Desk within an ITIL based environment Business to business (B2B) experience ServiceNow, Remedy or a similar ITSM toolset experience ITIL Foundation (V3 or V4) Our People Our people are what makes Exponential-e Group the company ...

analytical skills, with experience producing service reports and dashboards using tools such as Power BI . Experience working with enterprise ITSM platforms such as ServiceNow . Outstanding communication and stakeholder management skills, with the ability to influence at all levels. ...

service improvements. Broad technical understanding of cloud, infrastructure, SaaS, end-user computing and enterprise applications. Experience with enterprise ITSM and reporting tools, ideally ServiceNow and Power BI. Strong commercial awareness and confidence handling challenging supplier conversations. Excellent communication, analytical and stakeholder-management skills. Experience in utilities, critical infrastructure or another ...