7 of 7 ServiceNow Jobs in Wales

Experience: 3 to 5 years in account management, customer success or service delivery roles ideally in IT services Experience in ITIL or ITSM environments and tools such as Halo, ServiceNow, Remedy or Jira Service Management Proven record of improving customer satisfaction and service performance Desirable experience working with UK Government Security Classifications Additional Requirements: Willing and able to travel to More ❯

Coordination Continuous Improvement Support Cost Management & Optimisation Incident & Problem Management Support Collaboration with Internal Teams What you'll need to succeed Proficiency with asset management software tools such as ServiceNow, CMDB, or similar enterprise solutions. Understanding of asset lifecycle management processes, including procurement, deployment, tracking, maintenance, and decommissioning of OT assets. Good understanding of incident response stages and handling. Knowledge More ❯

continuous service improvement initiatives.Skills/experience:Experience within a similar Incident and Problem Management roleStrong background within IT Service ManagementITIL Foundation certificationExcellent communication and stakeholder engagementStrong working knowledge of ServiceNow or similar ITSM preferred Contact David Southwood - CPS Group UKBy applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for this More ❯

/experience: Experience within a similar Incident and Problem Management role Strong background within IT Service Management ITIL Foundation certification Excellent communication and stakeholder engagement Strong working knowledge of ServiceNow or similar ITSM preferred Contact David Southwood - CPS Group UK By applying to this advert you are giving CPS Group (UK) Ltd authority to hold and process your data for More ❯

asset management, this role gives you the scope to make a real impact. What you'll be doing Maintaining accurate records for IT & OT assets across multiple systems (e.g. ServiceNow, CMDB). Supporting the full lifecycle of assets, from procurement to decommissioning. Assisting with compliance checks, reporting on asset health and performance, and supporting remediation where needed. Working with suppliers … managing IT and OT assets in a large-scale enterprise environment. Knowledge of asset lifecycle management, including procurement, tracking, maintenance, and disposal. Experience using asset management tools such as ServiceNow, CMDB, or similar. Strong understanding of compliance requirements and industry standards related to IT & OT assets. Good financial awareness, with experience tracking costs and working alongside procurement/finance teams. More ❯

to-day of the role: Assist in maintaining accurate records for both IT and OT assets across multiple platforms, ensuring comprehensive data is available in asset management systems like ServiceNow and CMDB. Support the Asset Manager in managing the full lifecycle of IT and OT assets, from procurement to decommissioning, ensuring all relevant asset information is captured and updated regularly. … Provide analytical support for incident and problem management, assisting with the identification and resolution of asset-related issues. Required Skills & Qualifications: Proficient with asset management software tools such as ServiceNow, CMDB, or similar enterprise solutions. Understanding of asset lifecycle management processes, including procurement, deployment, tracking, maintenance, and decommissioning of IT and OT assets. Knowledge of industry standards and regulatory requirements More ❯

to-day of the role: Assist in maintaining accurate records for both IT and OT assets across multiple platforms, ensuring comprehensive data is available in asset management systems like ServiceNow and CMDB. Support the Asset Manager in managing the full lifecycle of IT and OT assets, from procurement to decommissioning, ensuring all relevant asset information is captured and updated regularly. … Provide analytical support for incident and problem management, assisting with the identification and resolution of asset-related issues. Required Skills & Qualifications: Proficient with asset management software tools such as ServiceNow, CMDB, or similar enterprise solutions. Understanding of asset lifecycle management processes, including procurement, deployment, tracking, maintenance, and decommissioning of IT and OT assets. Knowledge of industry standards and regulatory requirements More ❯