1 to 25 of 909 ServiceNow Jobs in the UK

role within an enterprise-level servicemanagement or IT support environment. Comprehensive understanding of ITIL practices,particularly Incident, Problem, Change, and Service Level Management. Demonstrable experience using ITSM tools (e.g.,ServiceNow, Zendesk, Jira Service Management, Freshdesk). Excellent analytical and problem-solving skills,with experience conducting root-cause analyses and recommending effectivesolutions. Strong technical background with proficiency incommon enterprise technologies (Microsoft More ❯

integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities. The ServiceNow Application Developer Role We are seeking a skilled, detail-oriented, and self-driven ServiceNow Application Developer to join our team. The ideal candidate will be highly self-motivated and responsible … for daily interactions with business stakeholders to fully understand needs and deliver quality solutions using the ServiceNow platform. This role requires a deep understanding of ServiceNow capabilities, best practices, strong problem-solving skills, creative solution building, and the ability to work collaboratively across departments. What makes this role interesting? Platform Development and Configuration: Implement and maintain features in ITSM, ITOM … KPIs for actionable insights. User Support and Training: Act as L3 escalation support, write technical documentation, define user interfaces, assist in testing, and create training materials. Stay updated with ServiceNow developments and share knowledge with the team. Governance and Compliance: Ensure compliance with ITSM best practices and maintain documentation of processes, configurations, and workflows. Impact of Your Role Become a More ❯

My London Market insurance client are looking for a Technical Lead (In Ops- ServiceNow) specializing in core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), and HR Service Delivery. Strong understanding of the ServiceNow platform's architecture, integration capabilities, and custom application development you will spearhead the design, development, and ongoing … Ensure that software designs align with business requirements and industry best practices. Requirements 10+ years of progressive experience in software development, or technology leadership roles Includes hands-on core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), Customer Service Management (CSM) & Financial Services Operations (FSO). 4+ years of experience in … as a Technical Lead in the insurance industry having implemented scalable, resilient, and secure solutions within the Underwriting and Rating domain. Experience of building Underwriting Workbench applications on a ServiceNow product is strongly preferred. Experience in implementing and overall knowledge of insurance/reinsurance specific business applications such as Policy Administration System suites, Quote & Bind Portals, Claims Management systems. Experience More ❯

My London Market insurance client are looking for a Technical Lead (In Ops- ServiceNow) specializing in core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), and HR Service Delivery. Strong understanding of the ServiceNow platform's architecture, integration capabilities, and custom application development you will spearhead the design, development, and ongoing … Ensure that software designs align with business requirements and industry best practices. Requirements 10+ years of progressive experience in software development, or technology leadership roles Includes hands-on core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), Customer Service Management (CSM) & Financial Services Operations (FSO). 4+ years of experience in … as a Technical Lead in the insurance industry having implemented scalable, resilient, and secure solutions within the Underwriting and Rating domain. Experience of building Underwriting Workbench applications on a ServiceNow product is strongly preferred. Experience in implementing and overall knowledge of insurance/reinsurance specific business applications such as Policy Administration System suites, Quote & Bind Portals, Claims Management systems. Experience More ❯

critical systems Operations & Technical Support Ensure 24/7 reliability of servers, networks, and endpoints (Windows/macOS) Lead Tier 2/3 support, incident management, and ITSM processes (ServiceNow/Jira/Slack) Collaborate on DevOps initiatives: CI/CD (Jenkins/Terraform), containers (Docker/K8s), and monitoring (Grafana/Prometheus) Employee Lifecycle & Security Automate onboarding/offboarding … degree in Computer Science, Engineering, or a related field 3+ years in IT operations/systems engineering Expertise in Hyper-V virtualization and PowerShell automation Familiarity with ITSM platforms (ServiceNow/Jira/Slack) Windows/macOS administration and networking Scripting (Python/PowerShell) ITIL certification (preferred) Strong problem-solving and cross-functional collaboration skills Fluent in English; other EU More ❯

critical systems Operations & Technical Support Ensure 24/7 reliability of servers, networks, and endpoints (Windows/macOS) Lead Tier 2/3 support, incident management, and ITSM processes (ServiceNow/Jira/Slack) Collaborate on DevOps initiatives: CI/CD (Jenkins/Terraform), containers (Docker/K8s), and monitoring (Grafana/Prometheus) Employee Lifecycle & Security Automate onboarding/offboarding … degree in Computer Science, Engineering, or a related field 3+ years in IT operations/systems engineering Expertise in Hyper-V virtualization and PowerShell automation Familiarity with ITSM platforms (ServiceNow/Jira/Slack) Windows/macOS administration and networking Scripting (Python/PowerShell) ITIL certification (preferred) Strong problem-solving and cross-functional collaboration skills Fluent in English; other EU More ❯

Customer Support related role Experience of working with 3rd party service providers Understanding of Core Service Management concepts - Incident & Problem Management, Change Management, Request Fulfilment etc. Experience of using ServiceNow and any other ITSM tools. Experience of Windows .Net Framework, including VB.Net, C#, ASP.Net Experience in Transact-SQL/MS SQL Server, Visual Studio 2015+ Proficiency in writing SQL, stored More ❯

automated workflows for device provisioning, patch management, and endpoint hardening using PowerShell, Graph API, and automation platforms. You'll develop and maintain APIs and integrations across workspace systems (e.g., ServiceNow, JAMF, DEX tools). You'll drive the adoption of AI-based automation and telemetry ingestion for continuous service improvement. You'll embed Gen-AI technologies (e.g., Microsoft Copilot, OpenAI More ❯

automated workflows for device provisioning, patch management, and endpoint hardening using PowerShell, Graph API, and automation platforms. You'll develop and maintain APIs and integrations across workspace systems (e.g., ServiceNow, JAMF, DEX tools). You'll drive the adoption of AI-based automation and telemetry ingestion for continuous service improvement. You'll embed Gen-AI technologies (e.g., Microsoft Copilot, OpenAI More ❯

ServiceNow Developer - Consultant Department: IT Business Core Systems Employment Type: Fixed Term - Full Time Location: Head Office, London Description The role will be working with the Service Delivery Manager to develop ServiceNow with a focus on ITSM/ITAM modules. Key Responsibilities Develop and deploy ServiceNow workflows and automation using Azure spokes and Integration. Hub to improve operational efficiency and … the CMDB, including CI class creation/modification and relationship mapping to ensure data integrity and support ITSM processes like Problem Management. Develop custom applications and modules within the ServiceNow platform to meet evolving business requirements. Design and implement Service Catalog items, approval workflows, and request management processes. Provide technical expertise on the capabilities and limitations of the ServiceNow platform … recommend best-practice solutions. Develop and configure the Change Enablement module in alignment with ITIL practices and business requirements. Skills, Knowledge and Expertise Proven hands-on development experience in ServiceNow, including scripting (JavaScript), flow design, and custom application development. Strong understanding of ServiceNow core modules: Service Catalog, Request Management, Change Management, and CMDB. Experience working with IntegrationHub and Azure spokes More ❯

Select how often (in days) to receive an alert: ServiceNow Delivery Consultant/Developer Location: UK - Mobile England Job-ID: 213496 Contract type: Standard Business Unit: ServiceNow Life on the team As a Service Delivery Consultant, you'll be engaged at customer level in delivering support for ServiceNow through all phases of its lifecycle. You'll have the opportunity to … Consultant's ability to work with the wider Service Delivery team and key customer stakeholders in order to support, enhance (through development), manage and maintain a large number of ServiceNow environments. You'll be an integral part of the team, helping us move forward during a period of growth whilst assisting with defining new support offerings to take to market … and ensuring our current offerings remain relevant to our customer base. What you'll do Deliver and support high-quality ServiceNow solutions, offering expert guidance across the Now Platform. Ensure adherence to coding and design standards, contribute to documentation, and support knowledge transfer. Troubleshoot complex issues, manage escalations, and maintain strong communication with customers and internal teams. Mentor colleagues in More ❯

of technology. You will be involved in all technical aspects of the implementation of Service Management, Service Integration, and Management solutions for our existing and prospective clients using the ServiceNow Platform. Your role requires that you have a thorough knowledge of the ServiceNow Platform, and the technologies used within it to achieve your development deliverables in line with business requirements. … immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Core involvement in the technical implementation of ServiceNow using Service Management practices based on Capgemini and Industry standards. Co-Design and develop new ServiceNow Applications, solutions, and Services as required. Take ownership of defined complex business requirements and … work on them to completion with the support of the ServiceNow Business Analyst. Assist the ServiceNow Business Analyst in estimating the release level of effort. Leverage your extensive technical knowledge to ensure optimization, and compliance when IT Organizations use the ServiceNow Platform. You can bring your whole self to work. At Capgemini, striving for equity, diversity, and inclusion is part More ❯

of technology. You will be involved in all technical aspects of the implementation of Service Management, Service Integration, and Management solutions for our existing and prospective clients using the ServiceNow Platform. Your role requires that you have a thorough knowledge of the ServiceNow Platform, and the technologies used within it to achieve your development deliverables in line with business requirements. … immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Core involvement in the technical implementation of ServiceNow using Service Management practices based on Capgemini and Industry standards. Co-Design and develop new ServiceNow Applications, solutions, and Services as required. Take ownership of defined complex business requirements and … work on them to completion with the support of the ServiceNow Business Analyst. Assist the ServiceNow Business Analyst in estimating the release level of effort. Leverage your extensive technical knowledge to ensure optimization, and compliance when IT Organizations use the ServiceNow Platform. You can bring your whole self to work. At Capgemini, striving for equity, diversity, and inclusion is part More ❯

of technology. You will be involved in all technical aspects of the implementation of Service Management, Service Integration, and Management solutions for our existing and prospective clients using the ServiceNow Platform. Your role requires that you have a thorough knowledge of the ServiceNow Platform, and the technologies used within it to achieve your development deliverables in line with business requirements. … immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Core involvement in the technical implementation of ServiceNow using Service Management practices based on Capgemini and Industry standards. Co-Design and develop new ServiceNow Applications, solutions, and Services as required. Take ownership of defined complex business requirements and … work on them to completion with the support of the ServiceNow Business Analyst. Assist the ServiceNow Business Analyst in estimating the release level of effort. Leverage your extensive technical knowledge to ensure optimization, and compliance when IT Organizations use the ServiceNow Platform. You can bring your whole self to work. At Capgemini, striving for equity, diversity, and inclusion is part More ❯

of technology. You will be involved in all technical aspects of the implementation of Service Management, Service Integration, and Management solutions for our existing and prospective clients using the ServiceNow Platform. Your role requires that you have a thorough knowledge of the ServiceNow Platform, and the technologies used within it to achieve your development deliverables in line with business requirements. … immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service) Your role Core involvement in the technical implementation of ServiceNow using Service Management practices based on Capgemini and Industry standards. Co-Design and develop new ServiceNow Applications, solutions, and Services as required. Take ownership of defined complex business requirements and … work on them to completion with the support of the ServiceNow Business Analyst. Assist the ServiceNow Business Analyst in estimating the release level of effort. Leverage your extensive technical knowledge to ensure optimization, and compliance when IT Organizations use the ServiceNow Platform. You can bring your whole self to work. At Capgemini, striving for equity, diversity, and inclusion is part More ❯

and develop improvement plans. Strong problem-solving skills. Proven understanding of enterprise networking, servers, cloud technologies, and information security, and experienced service ownership of IT service management platforms (e.g., ServiceNow, Fresh service). Familiar with Microsoft 365, Azure, and other cloud services, a sound knowledge of virtualization, storage, backup solutions, and business continuity planning. Leadership and people management skills are More ❯

account creation, modification, and password resets. Client VPN setup and troubleshooting Familiarity with file system support including permissions, sharing, backups and restores. Experience working a service desk ticketing system (ServiceNow, ConnectWise, Jira etc.) Experience troubleshooting file and print services along with deployment. Bonus points if you have: Familiarity of ITIL, and ITIL best practices within an IT operations environment Certifications More ❯

like Dynatrace , Azure Application Insights , or similar platforms. Ability to use monitoring data to enhance application performance and user experience. Tools & Processes: Proficient with service and change management platforms: ServiceNow , JIRA Service Desk , Azure DevOps . Experienced in bug tracking, documentation, and change workflows. Proven people management, mentoring, and performance development experience. Proven ability to work cross-functionally with IT More ❯

Job Description Job Title: ServiceNow Solution Architect Location: UK Nationwide 3 month rolling contract, outside IR35 Role Overview: As a ServiceNow Solution Architect you will be responsible for designing and delivering scalable, enterprise-grade solutions that align with customer transformation goals. You will lead architectural governance, provide strategic direction, and ensure the integrity and value of ServiceNow implementations across diverse … and experiences, and we encourage candidates who may not meet every listed requirement but are passionate about this role to apply. Key Responsibilities: • Lead the architecture and design of ServiceNow solutions, ensuring alignment with enterprise architecture and customer strategy. • Translate complex business requirements into scalable and sustainable ServiceNow solutions. • Provide architectural oversight and governance across multiple workstreams, ensuring adherence to … owners, developers, and delivery teams to ensure value realisation. • Act as a trusted advisor to clients, guiding them through digital transformation journeys and helping them maximise ROI from the ServiceNow platform. • Support pre-sales activities including solution shaping, proposal development, and customer presentations. • Stay current with ServiceNow product developments and contribute to capability building and knowledge sharing. Required Skills and More ❯

Job Description Job Title: ServiceNow Solution Architect Location: UK Nationwide 3 month rolling contract, outside IR35 Role Overview: As a ServiceNow Solution Architect you will be responsible for designing and delivering scalable, enterprise-grade solutions that align with customer transformation goals. You will lead architectural governance, provide strategic direction, and ensure the integrity and value of ServiceNow implementations across diverse … and experiences, and we encourage candidates who may not meet every listed requirement but are passionate about this role to apply. Key Responsibilities: • Lead the architecture and design of ServiceNow solutions, ensuring alignment with enterprise architecture and customer strategy. • Translate complex business requirements into scalable and sustainable ServiceNow solutions. • Provide architectural oversight and governance across multiple workstreams, ensuring adherence to … owners, developers, and delivery teams to ensure value realisation. • Act as a trusted advisor to clients, guiding them through digital transformation journeys and helping them maximise ROI from the ServiceNow platform. • Support pre-sales activities including solution shaping, proposal development, and customer presentations. • Stay current with ServiceNow product developments and contribute to capability building and knowledge sharing. Required Skills and More ❯

A global business and technology transformation partner is looking to hire a ServiceNow Implementation Specialist to join their brand new team. WARNING: for this role candidates who require company support to legally live and work in the UK cannot be considered. To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. To obtain … the successful applicant must have resided continuously within the United Kingdom for the last 5 years. You will take part of the: Technical Development - Design and develop solutions for ServiceNow workflow applications, including: Customer Experience Workflow Applications - Customer Service Management (CSM), Field Service Management, Customer Service Portal Technology Experience Workflow Applications - IT Service Management (ITSM), IT Operations Management (ITOM), IT … Asset Management (ITAM) Employee Experience Workflow Applications - HR Service Delivery (HRSD), Employee Onboarding and Transitions, Workplace Service Delivery User Experience - Utliise ServiceNow's Experience Layer components to build modern, intuitive user interfaces Configure and enhance the Next Experience UI for tailored and seamless interactions Use UI Builder and Service Portal to deliver role-based dashboards and customised workflows that meet More ❯

different format of this document, please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100 with the subject line: “Application Support Request”. Role: ServiceNow Sales & Solution Lead Job Type: Permanent Location: London (Hybrid) Number of hours: 40 hours per week – full time Are you looking for an exciting opportunity as an ServiceNow Sales & Solution … Lead? We have an exciting role for you - ServiceNow Sales & Solution Lead Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest … diverse range of stakeholders. Gain access to endless learning opportunities. Work closely with the range of teams within the business to bring products to life. The Role As a ServiceNow Solution Architect & PreSales Lead you will be in a critical strategic position responsible for leading technical sales pursuits and driving ServiceNow platform adoption. This role serves as the primary solution More ❯

different format of this document, please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100 with the subject line: “Application Support Request”. Role: ServiceNow Sales & Solution Lead Job Type: Permanent Location: London (Hybrid) Number of hours: 40 hours per week – full time Are you looking for an exciting opportunity as an ServiceNow Sales & Solution … Lead? We have an exciting role for you - ServiceNow Sales & Solution Lead Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest … diverse range of stakeholders. Gain access to endless learning opportunities. Work closely with the range of teams within the business to bring products to life. The Role As a ServiceNow Solution Architect & PreSales Lead you will be in a critical strategic position responsible for leading technical sales pursuits and driving ServiceNow platform adoption. This role serves as the primary solution More ❯

different format of this document, please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100 with the subject line: “Application Support Request”. Role: ServiceNow Sales & Solution Lead Job Type: Permanent Location: London (Hybrid) Number of hours: 40 hours per week – full time Are you looking for an exciting opportunity as an ServiceNow Sales & Solution … Lead? We have an exciting role for you - ServiceNow Sales & Solution Lead Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest … diverse range of stakeholders. Gain access to endless learning opportunities. Work closely with the range of teams within the business to bring products to life. The Role As a ServiceNow Solution Architect & PreSales Lead you will be in a critical strategic position responsible for leading technical sales pursuits and driving ServiceNow platform adoption. This role serves as the primary solution More ❯

with a problem-solving mindset. Exposure to Azure AD and endpoint management tools (e.g., Intune) is a plus. Familiarity with ITIL-based service delivery and ticketing systems (e.g., Jira, ServiceNow) is advantageous. If you're a reliable and enthusiastic Desktop Support Engineer looking to grow in a forward-thinking IT team, we’d love to hear from you More ❯