support tickets using RMM tools Troubleshoot, escalate, and resolve incidents within agreed SLAs and KPIs Monitor networks and provide guidance on security improvements Administer environments in Azure, AWS, and SharePoint Log all customer interactions in the support ticketing system (e.g., AutoTask/Datto) Collaborate with internal teams to provide timely resolutions Maintain strong knowledge of customer processes and business … experience in helpdesk or technical support roles At least 2 years' experience using RMM technologies Strong understanding of Microsoft environments: Windows Server OS, Hyper-V, VMware, Azure Active Directory, SharePoint Confident with networking technologies: LAN, WAN, TCP/IP, DNS, DHCP, VPN, VLAN, VOIP Experienced in security audits, firewall management, endpoint security, and infrastructure compliance Familiarity with SQL/ More ❯
or IT support role Good working knowledge of Microsoft technologies including Azure Active Directory/Entra ID, Intune (Endpoint Manager), Microsoft Defender, and the Microsoft 365 suite (Office, Teams, SharePoint, OneDrive) are essential Basic networking skills, Ubiquiti and Cisco Meraki Preferred Experience setting up, troubleshooting, and supporting Audio Visual (AV) equipment, including projectors, smart boards, video conferencing systems, and More ❯
Maintain documentation for systems, configurations, and troubleshooting procedures Create and update procedural documents for common issue resolution Provide guidance and mentorship to junior support engineers Technical skills required. Administer SharePoint online, managing groups, security, permissions Supporting multiple sites from HQ utilising remote management tools Utilise and maintain Active Directory, handling security groups and user on/off-boarding Provide … orientation and guidance to users on new software and computer equipment Implementation and enforcement of security best practices Administer O365 Cloud Suite, including OneDrive, Teams, and SharePoint Provide education on key applications to users where required Manage the IT helpdesk providing 1st, 2nd & some 3rd Line support Managing stakeholders & escalating when required to resolve within agreed timescales Integration and More ❯
Employment Type: Full-Time
Salary: £30,000 - £40,000 per annum, Negotiable, Pro-rata
South East London, London, England, United Kingdom
Oscar Technology
Experience: Previous experience in a 1st or 2nd line IT support role (minimum 1 year preferred). Strong working knowledge of: Windows 10/11 Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) Active Directory and basic Group Policy tasks Basic networking knowledge (IP, DNS, DHCP, VPN). Experience with remote support tools (e.g., TeamViewer, AnyDesk, RDP). Excellent communication and More ❯
East London, London, United Kingdom Hybrid / WFH Options
Qualserv Consulting
will: Design, develop, test, and deploy Power Apps applications using Canvas or Model-driven app approach. Integrate Power Apps applications with Microsoft services such as Power Automate, Power BI, SharePoint, Teams, etc. Utilize Common Data Service (CDS) or other data sources to efficiently manage and store application data. Build and maintain plugins & PCF for PowerApps Implement best practices, standards More ❯
East London, London, England, United Kingdom Hybrid / WFH Options
Qualserv Consulting
will: Design, develop, test, and deploy Power Apps applications using Canvas or Model-driven app approach. Integrate Power Apps applications with Microsoft services such as Power Automate, Power BI, SharePoint, Teams, etc. Utilize Common Data Service (CDS) or other data sources to efficiently manage and store application data. Build and maintain plugins & PCF for PowerApps Implement best practices More ❯
essential), third-party IT partners, the Senior Management Team (SMT), operations, and the front-of-house team. Your IT support experience should include first-line support for O365 and SharePoint, entry systems and AV, laptops, Mac iOS, and Windows PCs for approximately 150 staff, many of whom work remotely. Reporting to the COO, this role includes a hybrid working More ❯
prioritise the order the technologies are documented -Developing Engineering Guardrail Template -Developing Engineering Pattern Template -User acceptance testing templates -Test and learn of templates -Upload finished templates to GSRA SharePoint Person specification: I.e., negotiating, client facing, communication, assertive, team leading/team member skills, supportive. Excellent communication skills is a must and should be willing to stretch to fulfill More ❯
years hands-on expertise with working with Content Management Systems ?" CMS. Must have following key skills: CMS content upload for Public-facing and Intranets front-end HR Global SharePoint Content Management Solution Oracle and SharePoint Content Management Solutions Experience in both leadership and XML content authoring. Candidates who come from a real-time news or publishing environment. This More ❯
