Business Applications lead
- Hiring Organisation
- Hays
- Location
- Sheffield, UK
- Employment Type
- Full-time
contributes to the continuous improvement of systems and processes. ResponsibilitiesDeliver frontline support for Microsoft Dynamics 365 Business Central and Microsoft 365 tools (Teams, SharePoint, Outlook, OneDrive)Investigate, troubleshoot and resolve incidents and service requests in a timely and professional mannerEscalate complex or unresolved issues to third-party vendors … with business units to identify process improvement opportunitiesExperience neededExperience supporting Dynamics 365 Business Central in a BAU settingSolid knowledge of Microsoft 365 tools (Teams, SharePoint, Outlook, OneDrive)Familiarity with PowerApps and Power BIUnderstanding of business processes in finance, operations, or supply chainStrong problem-solving ability and customer service mindsetClear ...