Ops Support Analyst
- Location
- Luton, England, United Kingdom
Requirements of the Role What You Will Bring Practical experience in an IT application support, technical support, or operational service-management role. Strong troubleshooting skills with a logical approach to diagnosing software, data, and interface issues. Experience supporting incident management, handling P1/P2 priorities, working to service levels … live data feeds connect with each other. Experience using monitoring tools or dashboards to track service health and performance trends. Clear written and verbal communication skills, with the ability to explain technical issues in plain English to non-technical colleagues. Strong personal organizational skills to balance multiple operational ...