Hotels and Restaurants - Service Delivery Manager
- Location
- Dunstable, England, United Kingdom
meet business needs and service criticality requirements. Acting as the primary escalation point for service issues, you'll coordinate recovery activities, provide clear stakeholder communication and drive swift resolution of incidents. You'll manage supplier performance against agreed service levels, challenge performance where required and identify opportunities to improve service … readiness and IT service management principles (ITIL). Experience using incident, problem and change management data to improve service performance. Excellent stakeholder management and communication skills, with the ability to influence at all levels. Be part of our Technology Team at Whitbread Through collaboration, passion and hiring the smartest ...