Service Desk Operator
- Hiring Organisation
- Akkodis
- Location
- Stevenage, England, United Kingdom
dynamic, next-gen digital infrastructure. As a 1st Line IT Service Desk Operator, you will be responsible for providing essential IT support, ensuring effective communication with users, and maintaining an organised and efficient service desk operation. Your key duties include incident management, problem-solving, and escalation where necessary, to maintain … work effectively in a fast-paced, customer-focused environment. Strong problem-solving skills with the ability to troubleshoot common IT issues. Excellent communication skills and the ability to provide clear, user-friendly guidance. Strong attention to detail and ability to document technical information accurately. Bachelor’s degree within ...