2nd Line Support Engineer
- Hiring Organisation
- Set2Recruit
- Location
- Preston, Lancashire, North West, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £35,000
targets and quality standards within a busy service desk Escalate complex or high-priority issues to 3rd Line engineers as needed Essential Skills & Experience Previous experience in an IT support role, ideally within an MSP or managed IT environment Strong working knowledge of Microsoft 365, Azure, Intune and Windows … Hyper-V) Understanding of core networking concepts TCP/IP, DNS, DHCP Excellent troubleshooting skills with the ability to work at pace Strong communication skills comfortable supporting both technical and non-technical users Desirable Skills Microsoft certifications (AZ-104, MS-100, MS-500) Experience with PowerShell ...