Technical Support Specialist - IT & Connectivity
- Location
- Runcorn, England, United Kingdom
technical support for software, networking, connectivity, and cybersecurity issues affecting Epredia products, serving as the primary escalation point for complex IT-related challenges. Troubleshoot communication, interface, middleware, database, and network connectivity issues to ensure reliable integration and performance within customer environments. Support the deployment and integration of Epredia solutions within … networking and IT technologies, including TCP/IP, Windows operating systems, Active Directory, remote access solutions, cybersecurity principles, databases, and software deployment. Excellent communication skills, with the ability to collaborate effectively with technical and non-technical stakeholders and deliver technical training when required. Strong analytical, problem-solving, and organizational ...