Technical Support Specialist Software Focused – Helpdesk
- Location
- Knutsford, England, United Kingdom
software product range. Key Responsibilities Utilising enhanced knowledge of Windows/Linux operating systems, to provide customer support. Utilising enhanced network and network security skills to provide customer support. Database support to our customers. Create electronic technical documentation including Field Information Bulletins and Technical Information Bulletins and field engineering … security disciplines. Understanding of fundamental networking, including protocols, subnets & routing concepts. Awareness of Public Key Cryptography Standards, including the use of OpenSSL. Strong communication skills and the ability to work collaboratively with customers, developers, and technical teams to resolve complex issues. Team player. 25 days' holiday a year plus ...