Service Desk Coordinator - Office based Only
- Hiring Organisation
- Reliance High Tech
- Location
- RG12, Bracknell, Bracknell Forest, Berkshire, United Kingdom
- Employment Type
- Permanent
- Salary
- £27000 - £28000/annum Health Care , Pension, Long Service
subcontractors based on skills, location, and urgency. Act as an escalation point for critical, high-priority, or SLA-breaching incidents. Customer & Stakeholder Communication Act as a primary point of contact for customers regarding faults, maintenance, and service updates. Provide clear and timely communication to clients, account managers, and internal … within the electronic security or technical services industry. Experience coordinating field engineers or service teams. Strong organisational and prioritisation skills. Excellent verbal and written communication skills. Experience using service or job management systems. Desirable Knowledge of NSI, SSAIB, or similar accreditation requirements. Understanding of CCTV, access control, intruder alarms ...