Senior Service Delivery Manager - Digital
Wooburn Green, High Wycombe, Buckinghamshire, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Costa Coffee
technology systems and services to support the operation of Costa business globally. It will also support the Head of Technology Service and Operations to define and deliver the Service Management strategy. So, why Costa? We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression and integrity … technology applications and services of varying scale and complexity which are used within Costa’ Digital and Loyalty business operations. This extends to multiple geographies beyond UK&I. providing operational management of third-party IT suppliers who provide essential capabilities required for the delivery and maintenance of IT systems and services. responsible for the Costa customer experience across customer facing … services within the Digital and Loyalty operations, e.g. the Service Desk performance, provision of end user computing services, hardware and software asset management, access controls, etc. This extends to being the main point of escalation for IT issues for customers, partners and suppliers within your role remit. responsible for delivering and completing IT processes and controls to More ❯
Employment Type: Full-Time
Salary: Competitive salary
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