Software Licensing Jobs in Wales

1 Software Licensing Jobs in Wales

2nd Line IT Support Specialist, EMEA

Newport, Wales, United Kingdom
Hybrid / WFH Options
Vantage Data Centers
Directory, Azure and Office 365. Duties Work under limited supervision both independently and within a team environment. Providing 2nd line support towards hardware and software issues (onsite and remote). Work closely with other Global Support teams to resolve issues, manage IT Requests and provide assistance on 2nd line … Video Conferencing equipment on site. Highlighting repeat problems and potential system improvements. Create, maintain, and update technical documentation. Diagnose and resolve technical hardware and software issues on Windows and Apple Mac devices. Provisioning/deprovisioning of users accounts across business systems. Installing, maintaining, and supporting new software applications … hardware, and systems. Perform required software/hardware/configuration if IT Changes and Supporting implementation of IT change related activities. Provide support for various other software applications used within the organization. Contribute to the knowledge base to facilitate self-service for end-users. Assist in the care more »
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