3 of 3 Software Support Analyst Jobs in Wales

Lead Software Support Analyst Location: Newport (Hybrid – 1 day on-site per week, additional days initially for onboarding)Salary: £40,000 - £45,000Type: Full-time, Permanent VIQU is partnering with a well-established public sector organisation to recruit a Lead Software Support Analyst. This is a fantastic opportunity for someone with strong leadership skills to … manage a small team and oversee the timely resolution of software application issues within a mission-driven and supportive environment. Key Responsibilities: Lead and manage a small support team, ensuring effective day-to-day operations Oversee the timely resolution of software application issues, prioritising customer satisfaction Work closely with developers by carrying out technical support tasks … typically handled by the development team Manage and support CI/CD pipelines and related processes using Azure DevOps Maintain and troubleshoot SQL databases and related software components Collaborate with stakeholders to ensure smooth software deployment and operation Participate in initial onboarding with additional on-site days to familiarize yourself with systems and processes Provide mentorship and More ❯

Lead Application Support Analyst Newport/Hybrid – One day a week on site Salary: £48,000 per annum VIQU have partnered with a leading government organisation who are actively seeking a Lead Application Support Analyst/Manager to join their team to lead and manage the technical support team to ensure timely and effective resolution … of software application issues. Duties for the Lead Application Support Analyst: Lead and manage a technical software team, fixing high level software application issues when required. Release management - Coordinate software updates and manage release calendars, communicating release plans and conducting readiness reviews. Design, implement and maintain CI/CD pipelines for automated software … monitoring and auditing configurations regularly for discrepancies. Oversee change control processes, best practise and ensure proper documentation. Foster a culture of continuous improvement. Experience required for the Lead A Support Analyst: Previously led and managed software/application support teams. Hands on experience using (C#). Experience of leading a technical team, ensuring conformance to Agile More ❯

Lead Software Support Analyst All potential candidates should read through the following details of this job with care before making an application. Location: Newport (Hybrid – 1 day on-site per week, additional days initially for onboarding) Salary: £40,000 - £45,000 Type: Full-time, Permanent VIQU is partnering with a well-established public sector organisation to recruit … a Lead Software Support Analyst. This is a fantastic opportunity for someone with strong leadership skills to manage a small team and oversee t Please click on the apply button to read the full job description More ❯