15 of 15 Stakeholder Management Jobs in Edinburgh

engineering leaders by aligning to DevOps culture and team ownership, and by explicitly avoiding the reintroduction of heavyweight, ticket driven service management. Modernise change management (CI/CD and SRE aligned) Reframe change management as change enablement: lightweight automated, peer reviewed change aligned to CI/CD pipelines … continual improvement of delivery flow and stability across teams, and to give leadership an honest, comparable view of change performance Group wide. Make incident management fit for purpose Establish proportionate, learning oriented incident management across the Group that respects team level ownership of run and fix, while providing ...

temporary promotion opportunity for 6 months. Overview Reporting to the director of “Strategy, Delivery and Digital Transformation”, this interim role consolidates the management of technical teams and presents opportunities to deliver tangible business benefits. The Head of IT Services will lead delivery, performance and continual improvement of IT services … across the National Records of Scotland (NRS), ensuring services are secure, reliable, resilient, and user focused. Providing leadership across IT Service Management, Database, Applications and Infrastructure services, you will drive operational excellence, service performance and continuous improvement across the organisation. As a leader, you will provide direction for major ...

while being pragmatic, scalable, and cost-effective.Leading a small internal team of functional and technical specialists, the role emphasises strong vendor and AMS partner management, prioritisation, flexibility, and hands-on leadership.You will work collaboratively with IT colleagues to ensure the platform meets enterprise standards for security, integration, resilience … partners to minimise disruption.Use data, dashboards, and reporting to improve decision making and demonstrate system value to HR and the business.Own incident and problem management for Workday, ensuring timely resolution, clear escalation and continuous improvement.Stakeholder Partnership & GovernancePartner closely with HR leadership, Finance, IT, and business leaders to translate requirements ...

work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions. Our two distinct operating segments, Asset Management and Life, work together to provide access … definition, digital analytics and experimentation frameworks. Agile delivery expertise; experience running enduring cross-functional squads end-to-end (discovery to live). Excellent stakeholder management and senior communication skills – credible at ExCo/SLT level and engaging across Distribution, Technology, Marketing and Operations. Proven people leadership – building, coaching ...

with clients to understand challenges and shape tailored solutions Translating technical requirements into business outcomes and delivery plans Managing programme risks, dependencies, timelines and stakeholder expectations Supporting the implementation of modern data platforms and AI driven solutions Providing technical guidance and oversight across delivery teams Building and maintaining strong … technology transformation programmes Background within consulting, programme delivery, implementation or transformation environments Experience leading teams across complex projects and multiple workstreams Strong communication and stakeholder management skills with the ability to bridge technical and business audiences Experience gathering requirements and shaping solutions aligned to business objectives Understanding ...

service excellence and contribute to best practice across the Managed Services team. What we're looking for Experience in an IT Service Delivery, Service Management or Customer Success role within Managed Services. Strong knowledge of ITIL principles and service management best practice. A proven track record of managing … client relationships and exceeding service expectations. Experience presenting to senior stakeholders and confidently leading customer meetings. Excellent communication, organisation and stakeholder management skills. Experience managing SLA-driven services and continual improvement initiatives. The ability to prioritise multiple customers and thrive in a busy, fast-moving environment. It would ...

including planning, coordination, budgeting and more, embedding your commercial acumen, project leadership skills and ability to direct varying teams, stakeholders and management at every step. About you: Demonstrable PM skills across a variety of deliveries including complex Engineering/R&D style projects/complex product development within regulated … settings Proven track record in a similar role within an IT/Tech/Engineering/R&D setting Excellent stakeholder management skills up to management level, as well as proven ability to work with both internal and external teams to get things done In return ...

Spanish. (Any 1 language in addition to English) Overview We are seeking a proactive and detail-oriented Customer Escalation & SLA Manager to oversee the management of customer escalations, monitor support ticket queues, and ensure adherence to service level agreements (SLAs). This role is critical in maintaining high levels … customer satisfaction, driving timely resolution of issues, and continuously improving support processes. Key Responsibilities Escalation Management Own and manage customer escalations end-to-end, ensuring timely resolution and effective communication. Act as the primary point of contact for high-priority or sensitive customer issues. Coordinate cross-functional teams (engineering ...

lift spirits and turn this into successful delivery A strong leader for the team you will inherit...and continue to build Strong and proven senior stakeholder management skills, with the proven battle scars Solid 3rd party management experience with the likes of large development and data teams Excellent … graduate or have a degree in Data Science Ability to run research programmes with ‘blue-sky thinking’ Comfortable with change at uber-speed Backlog management: Demonstrated expertise in maintaining and prioritizing product backlogs, writing detailed user stories, and collaborating with development teams to deliver sprint goals Understanding of Agile ...

development, API design, and distributed systems Solid understanding of scalable MLOps, observability, CI/CD practices, and cloud‐native AI deployment architectures Excellent communication, stakeholder management, and problem‐solving skills within agile delivery environments Bonus Points For Experience building AI agent frameworks or autonomous orchestration platforms Knowledge ...

lift spirits and turn this into successful delivery A strong leader for the team you will inheritand continue to build Strong and proven senior stakeholder management skills, with the proven battle scars Solid 3 rd party management experience with the likes of large development and data teams … graduate or have a degree in Data Science Ability to run research programmes with blue-sky thinking Comfortable with change at uber-speed Backlog management:Demonstrated expertise in maintaining and prioritizing product backlogs, writing detailed user stories, and collaborating with development teams to deliver sprint goals Understanding of Agile ...

Data and senior stakeholders, you'll help shape how CRM supports business growth, client engagement and commercial success. Using a combination of technical expertise, stakeholder engagement and change leadership, you'll play a key role in embedding a culture where data is trusted, accessible and used to drive meaningful … including AI, to enhance CRM capabilities. Influence senior stakeholders and promote CRM best practice across the organisation. About You You'll bring: Proven CRM management experience within a professional services environment. Experience with InterAction CRM (highly desirable). Strong technical expertise in CRM configuration, optimisation and reporting. Experience driving ...

qualification. A proven track record of delivering SAP transformation projects successfully. Exceptional analytical skills to understand and address complex business challenges. Excellent communication and stakeholder management skills. The ability to work effectively within a consultancy environment. Familiarity with change management principles and strategies. A solutions-oriented mindset ...

ensure customer insight, account intelligence, service feedback and commercial opportunities inform the customer data product roadmap and route-to market activity, and line management responsibility is likely as the function and operating model develop. About the Organisation Registers of Scotland (RoS) manages 21 land, property and other legal registers … Lead the development of new customer data products. Ensure strong governance, oversight, and decision-making. Produce clear, evidence-based recommendations. Lead the client account management team, overseeing customer relationships, account plans, and commercial opportunities. Manage the data licensing and strategy budget. Coordinate cross-functional teams to deliver priorities, manage ...

your opportunity to make a significant impact. Responsibilities Lead integration strategy and oversee task sequencing aligned to Lab and Group priorities. Own dependency management across multiple Labs, platforms, and external suppliers. Act as the senior interface between suppliers and executive-level stakeholders. Drive end-to-end delivery of complex … escalate delivery risks and blockers at senior forums. What You’ll Need Integration Leadership – Extensive experience leading multi-party change initiatives at scale. Strategic Stakeholder Management – Ability to influence senior leaders and external partners. Delivery Expertise – Proven track record of managing high-risk, complex implementations. Resilience and Composure ...