9 of 9 Support Analyst Jobs in Berkshire

IT Support Analyst - Newbury Keywords - IT Support Engineer, Support Technician, IT Engineer, Service Desk Engineer, 1st and 2nd Line support, desktop support A brand new role working with an established IT solutions and business consultancy. We're looking for an adaptable IT Support Analyst to help keep systems, devices, and people connected … role would suit someone who enjoys solving everyday tech challenges, supporting colleagues, and making IT run that bit smoother across a busy organisation. The role Providing front-line technical support to colleagues, both in person and remotely. Setting up and maintaining laptops, user accounts, and software tools. Responding to support tickets, diagnosing issues, and following through to resolution. … records. Lending a hand on improvement work or new technology rollouts. Promoting good IT and security practices across the business. What you'll bring Experience working in an IT support or service desk environment. Familiarity with modern workplace tools (e.g. Microsoft 365, collaboration platforms, device management). Clear communication skills and a patient, service-focused approach. A methodical way More ❯

1st Line Technical Support Analyst Reading/Hybrid What it's like to work at Landmark : At Landmark, you'll find a friendly, dynamic, and supportive team that values bold ideas, big dreams, and active curiosity. We foster a culture of innovation, encouraging everyone to contribute to the development and direction of our products and services, while continuously … Collaboration and sociability are at the heart of what we do, and we take pride in coming together to achieve great things. We offer a range of benefits to support your well-being and career growth, including: • Competitive Salary • Generous Holiday Allowance: 25 days' holiday plus bank holidays, with the option of adding up to 5 additional unpaid leave … at Landmark and be part of a team that supports your ambitions and growth, both personally and professionally. The Opportunity: We are currently seeking an enthusiastic 1st Line Technical Support Analyst with an interest in Application Support to join our team. Someone with drive, passion and creativity, helping keep Landmark at the cutting edge of technology. Working More ❯

2nd Line IT Support Analyst - Newbury - £30,000 to £35,500 + bonus Newbury/Berkshire growth organisation are looking to add a 2nd Line IT Support Analyst to their established team. With a customer centric approach the remit of this office based position will see you providing IT technical support across the group. Working … IT and cyber security to resolve or escalate technical issues. Our client have an excellent culture and offer all positions with training and support. Key Responsibilities: Provide first line support to the business via phone, email, and in-person. Diagnose and troubleshoot hardware, software, and network issues. Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners. … Manage user accounts and permissions on various platforms (Active Directory, Office 365, etc.). Ensure timely resolution of issues and escalate complex problems to higher-level support when necessary. Qualifications and Skills: Experience in IT Support. Knowledge of Windows operating systems. Proficient in supporting Microsoft Office 365 and Active Directory. Excellent problem-solving skills and attention to detail. Strong More ❯

2nd Line IT Support Analyst - Newbury - £30,000 to £35,500 + bonus Newbury/Berkshire growth organisation are looking to add a 2nd Line IT Support Analyst to their established team. With a customer centric approach the remit of this office based position will see you providing IT technical support across the group. Working … IT and cyber security to resolve or escalate technical issues. Our client have an excellent culture and offer all positions with training and support. Key Responsibilities: Provide first line support to the business via phone, email, and in-person. Diagnose and troubleshoot hardware, software, and network issues. Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners. … Manage user accounts and permissions on various platforms (Active Directory, Office 365, etc.). Ensure timely resolution of issues and escalate complex problems to higher-level support when necessary. Qualifications and Skills: Experience in IT Support. Knowledge of Windows operating systems. Proficient in supporting Microsoft Office 365 and Active Directory. Excellent problem-solving skills and attention to detail. Strong More ❯

Application Support Analyst - Law Firm - £50K + Benefits Role Type: Permanent position Salary: Up to £50,000 + Benefits Hybrid: 50% in the office - 5 days every two weeks Office Location: Central London Client Sector: Legal Services Are you the go-to problem solver who thrives on keeping systems running smoothly? One of our key legal clients is … seeing an Application Support Analyst to help support and enhance the business-critical applications that keep their Compliance Department operating at an optimum level. In this role, you’ll: Provide 2nd line support for Compliance applications (Intapp Intake & Conflicts, plus other SaaS tools) Tackle incidents & requests through ServiceNow Troubleshoot system performance issues and fine-tune configurations … business-critical applications (ideally in compliance, legal, or risk) Familiarity with ServiceNow or similar ITSM tools Excellent Excel skills, ideally utilising Power BI too SaaS + on-premise system support know-how Strong troubleshooting and analytical skills Vendor management and escalation experience If you’re detail-oriented, collaborative, and ready to make a big impact, we want to hear More ❯

Compliance and Risk Support Analyst Location: Wokingham | Hybrid - 60/40 Duration: 08/05/2026 £506 Role Description: A Compliance & Risk Support Analyst helps an organization maintain regulatory adherence and minimize potential risks by identifying/logging risks, developing mitigation strategies, and monitoring compliance. Key duties include conducting risk reviews, analyzing data, maintaining risk … registers and policies, preparing for and support evidence collection for audits, and educating staff on compliance and risk management. Essential skills include strong analytical abilities, attention to detail, clear communication, and a keen understanding of industry best practices. Key Responsibilities Risk Management: Conduct risk assessments, identify potential risks, and develop strategies to mitigate them. Policy & Procedure: Assist in developing … implementing, and monitoring compliance and risk management policies and procedures. Data Analysis: Analyze data to identify trends, potential areas of concern, and support informed decision-making. Audits & Assessments: Support internal and external audits and risk assessments. Training & Guidance: Provide guidance and support on risk and compliance matters to the team. Essential Skills & Qualification Analytical Skills: Ability to More ❯

Our client is seeking a first line Support Analyst with a couple of years of commercial experience and ideally a IT related certification. You will have excellent inter-personal skills and be confident dealing with stakeholders at all levels online, via telephone and in person. You will demonstrate solid experience and knowledge of Microsoft 365 Admin, Active Directory More ❯

About the Role We're seeking an experienced IT Support Technician to join our client's team in Slough. You'll manage hardware and software lifecycles, deliver operational IT support, and help maintain compliance with internal IT policies and standards. Key Responsibilities Deploy, configure, and support end-user hardware: PCs, laptops, mobile devices, printers, and peripherals. Install … and support operating systems and productivity software. Adhere to IT Service Management (ITSM) processes including asset, change, incident, request, problem, and project management to meet service levels. Provide on-site IT support and assist in resolving broader technical issues. Contribute to root cause analysis and long-term problem management. Act as a key point of contact between IT … and information assets. Skills & Experience Required Education: Associate degree or high school diploma (required) Bachelor's degree (preferred) ITIL Foundations certification CompTIA A+ certification Experience: Minimum 2 years' IT support experience in a hands-on technical role Technical Skills: Microsoft Windows OS and Office suites Hardware: PCs, laptops, mobile devices, peripherals Basic knowledge of IT infrastructure: networks, servers, storage More ❯

internal teams and external vendors. In this fast-paced environment, proactive problem-solving, technical expertise, and clear communication are key to delivering tangible business impact. Key Responsibilities Hands-on support for commodity trading and live position applications during trading hours Oversee CTRM platforms and connected upstream/downstream systems (intraday & EOD operations) Monitor availability, troubleshoot issues, and perform root … with corrective actions Manage tickets, prioritise incidents, and coordinate with service desks for swift resolution Collaborate with users, stakeholders, and vendors to communicate progress and manage changes Provide global support across multiple regions and time zones Key Requirements 10+ years in IT, with 5+ years in energy trading/CTRM Strong functional knowledge of OpenLink Endur (Gas & Power – APAC … EU & NA) Understanding of trade capture, risk management, invoicing, confirmations & EOD batch ops Knowledge of the North American Gas & Power trade lifecycle Strong CTRM application support expertise and workflow knowledge Familiarity with Risk, P&L, P&L attribution Programming skills (Java, .Net, or similar); OpenJVS a plus Database/SQL knowledge and troubleshooting ability Collaborative, motivated, and adaptable with More ❯