Support Analyst Jobs in Reading

10 of 10 Support Analyst Jobs in Reading

Customer Support Analyst

Reading, England, United Kingdom
Bottomline
promoting growth and innovation - we want you on our team! To join a very dynamic company and a motivated team, we invite you to apply for the position of: Support Analyst DEPARTMENT: Financial Messaging - Service Desk LOCATION: Theale - UK REPORTING TO: FM UK Manager JOB OVERVIEW The Support Analyst will have a key role in the … Customer satisfaction by troubleshooting technical issues, provide timely and accurate customer feedback, among other duties on our software solutions and platforms. RESPONSIBILITIES AND DUTIES The Support Analyst will have the chance to handle the following responsibilities: • Analyse, understand, and reproduce situations existing within our products • Define and request configuration and code solutions • Deliver high quality technical directives • Follow More ❯
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Customer Support Analyst

Reading, England, United Kingdom
Bottomline Technologies
promoting growth and innovation - we want you on our team! To join a very dynamic company and a motivated team, we invite you to apply for the position of: Support Analyst LOCATION: Theale - UK REPORTING TO: FM UK Manager JOB OVERVIEW The Support Analyst will have a key role in the Customer satisfaction by troubleshooting technical … issues, provide timely and accurate customer feedback, among other duties on our software solutions and platforms. RESPONSIBILITIES AND DUTIES The Support Analyst will have the chance to handle the following responsibilities: • Analyse, understand, and reproduce situations existing within our products • Define and request configuration and code solutions • Deliver high quality technical directives • Follow-up, resolve or escalate of More ❯
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Senior IT Support Analyst, Reading

Reading, Berkshire, England, United Kingdom
IT Search & Select
next level? Do you thrive in a dynamic environment, solving technical challenges and supporting a diverse client base? If you have extensive experience in 2nd and 3rd line IT support, as well as a strong command of Windows, Azure, and Office 365, we want to hear from you! About Us We are a trusted Managed Service Provider (MSP) based … in Reading, delivering exceptional IT support and services to businesses across the Berkshire area. Our mission is to empower local businesses with reliable, secure, and innovative IT solutions that help them succeed. The Role As a Senior IT Support Analyst , you will be a vital part of our team, providing expert support to our clients. Your … technical knowledge and problem-solving skills will ensure the smooth operation of IT systems and contribute to the success of local businesses. Key Responsibilities Deliver 2nd and 3rd line support to resolve complex technical issues? Provide expert guidance on Windows environments , Azure , and Office 365 Collaborate with clients to implement, maintain, and optimize IT solutions? Troubleshoot and resolve hardware More ❯
Employment Type: Full-Time
Salary: £35,000 - £40,000 per annum
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D365 SCM Support Analyst

Reading, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: D365 SCM Support AnalystSupport, associate, support analyst, support consultant, junior functional consultant, D365, SCM, D365SCM, D365 SCM, Dynamics 365, Dynamics 365 Supply Chain, supply chain, ERP, SupplyChain, Supply Chain Management, Production, Manufacturing – UK – Remote - £35k-45k Our end user client is looking for a … D365 SCM Support Analyst to provide 1st and 2nd line support. Candidates need to have previous experience in supporting the Supply Chain Management modules of D365 F&O, or Trade & Logistics or Production in Dynamics AX2012, to be considered for this role The role can be completed on a primarily remote basis. Key Skills & Experience: Experience of working … workload under pressure & without supervision. Willingness to continue learning and develop your technical skills. Full UK Driving license Main Responsibilities: Provide specific 1st/2nd line D365 SCM software support Monitor ERP batch queues for error notifications. Manage and maintain user access lists/security around environment access. Train end users on elements of Dynamics AX & D365, including integrated More ❯
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1st Line Technical Support Analyst

Reading, Berkshire, England, United Kingdom
Landmark Information Group
1st Line Technical Support Analyst Reading/Hybrid What it's like to work at Landmark : At Landmark, you'll find a friendly, dynamic, and supportive team that values bold ideas, big dreams, and active curiosity. We foster a culture of innovation, encouraging everyone to contribute to the development and direction of our products and services, while continuously … Collaboration and sociability are at the heart of what we do, and we take pride in coming together to achieve great things. We offer a range of benefits to support your well-being and career growth, including: • Competitive Salary • Generous Holiday Allowance: 25 days' holiday plus bank holidays, with the option of adding up to 5 additional unpaid leave … us at Landmark and be part of a team that supports your ambitions and growth, both personally and professionally. The Opportunity: We are currently seeking an enthusiastic IT Technical Support Analyst with an interest in Application Support to join our team. Someone with drive, passion and creativity, helping keep Landmark at the cutting edge of technology. Working More ❯
Employment Type: Full-Time
Salary: Competitive salary
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Software/Application Support Analyst

Reading, Berkshire, England, United Kingdom
4Square Recruitment Ltd
My client in Reading, Berkshire is looking to hire a Software/Application Support Analyst to join their team. You’ll be supporting several applications and their users, as well as carrying out some manual testing on in-house developed software. This is a hybrid role — you’ll be expected to work in the office 3 days a … week, with 2 days from home. Key Responsibilities: Provide application support to end-users via phone, email, and Teams. Troubleshoot and resolve software issues, escalating where necessary. Perform manual testing on in-house applications and assist with identifying bugs or improvements. Accurately document support tickets, test results, and user feedback. Required Experience: Experience supporting software applications. Excellent attention More ❯
Employment Type: Full-Time
Salary: £32,000 - £40,000 per annum
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Portfolio Support Analyst (Junior)

Reading, Oxfordshire, United Kingdom
Hybrid / WFH Options
Project People
Portfolio Support Analyst (Junior) 6 month FTC Reading Hybrid Working About the Role This role supports the team in managing demand, maintaining project tools, producing reporting, and supporting overall governance processes. You'll play a key part in providing analytical insight across a range of projects and programmes, helping to inform decision-making and support both internal … What You'll Be Doing Manage the PMG central mailbox, responding to project and budget-related queries Maintain and administer project tools (e.g., IFS, Perform), ensuring high data integrity Support performance reviews and shareholder reporting through accurate tracking and reporting Assist in demand management through monitoring and reporting activities Help deliver training on tools, processes, and the Delivery Way … framework Document internal PMG processes and support governance forums like Project Board and OIF Provide management-level reporting on delivery and financial trends across the portfolio Act as the subject matter expert for the PMG SharePoint site, encouraging best practice use Drive continuous improvement initiatives using delivery data and industry insights Keep up to date with industry trends to More ❯
Employment Type: Contract
Rate: GBP Annual
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Portfolio Support Analyst (Junior)

Reading, Berkshire, United Kingdom
Hybrid / WFH Options
Project People
Portfolio Support Analyst (Junior) 6 month FTC Reading | Hybrid Working About the Role This role supports the team in managing demand, maintaining project tools, producing reporting, and supporting overall governance processes. You'll play a key part in providing analytical insight across a range of projects and programmes, helping to inform decision-making and support both internal … What You'll Be Doing Manage the PMG central mailbox, responding to project and budget-related queries Maintain and administer project tools (e.g., IFS, Perform), ensuring high data integrity Support performance reviews and shareholder reporting through accurate tracking and reporting Assist in demand management through monitoring and reporting activities Help deliver training on tools, processes, and the Delivery Way … framework Document internal PMG processes and support governance forums like Project Board and OIF Provide management-level reporting on delivery and financial trends across the portfolio Act as the subject matter expert for the PMG SharePoint site, encouraging best practice use Drive continuous improvement initiatives using delivery data and industry insights Keep up to date with industry trends to More ❯
Employment Type: Contract
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Senior IBM Power Systems Support Analyst

Reading, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Senior IBM Power Systems Support Analyst, reading col-narrow-left Client: Getronics Location: reading, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Getronics is a global leader in technology solutions with a … to deliver and continually evolve reliable IT services and solutions to empower organisations to maximise their business potential. We have an exciting opportunity for a Senior IBM Power Systems Support Engineer to join our team in the UK! What we can give you: 37.5-hour working week with flexible working options, giving you that much needed work/life … and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics! 24/7 advice and support across a wealth of topics with free access to our Employee Assistance Programme To give back to the community and in support of our global ESG programme, you More ❯
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Product Support Analyst (Bilingual Dutch / English)

Reading, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
ranked as a great place to work for their strong culture, teaming with authenticity, and rewarding career opportunities! We are now hiring for a Bilingual (English/Dutch) Product Support Analyst to support their SaaS Solutions Location : UK (Remote role) Salary : £34,100 Fixed + 8% Bonus paid Quarterly (Fully attainable) +Uncapped Paid Holiday entitlement + Amazing … working culture Must be Bilingual: DUTCH/ENGLISH CLEAR CAREER PROGRESSION PLAN in this role with plenty of opportunity across the org and Annual Salary Reviews. About the Product Support Analyst (Bilingual Dutch) Reporting to a Manager of Product Support, our Product Support Analysts are the core of what we do, which is creating and delivering … an incredible customer experience! As a Product Support Analyst, you are on the front lines as our customers' first point of contact, responsible for understanding and empathizing with the technical challenges they’re facing and how these challenges impact their business. Supporting our 15+ product lines, it is your job to strive for first-call resolution, troubleshooting any More ❯
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Support Analyst
Reading
25th Percentile
£25,750
Median
£27,250
75th Percentile
£28,000