1 to 25 of 31 Support Analyst Jobs in Birmingham

Support Analyst, 1st line, Office 365, Active Directory, Hybrid, COR7223 Join to apply for the Support Analyst, 1st line, Office 365, Active Directory, Hybrid, COR7223 role at Beautyk Creative Support Analyst, 1st line, Office 365, Active Directory, Hybrid, COR7223 1 week ago Be among … the first 25 applicants Join to apply for the Support Analyst, 1st line, Office 365, Active Directory, Hybrid, COR7223 role at Beautyk Creative We're looking for a 1st line Support Analyst to join a pioneering organisation, working on a hybrid basis. This is a great … role, either for someone looking for their first entry-level role in IT, or an already established Support Analyst! The Support Engineer Role The Support Engineer, will join a busy service desk, supporting over 1500 users across the UK! Working within a Microsoft environment, the Support More ❯

Desktop Support Analyst/2nd Line Support Analyst I have an exciting new opportunity that has become available for a Desktop Support Analyst/2nd Line Support Analyst to work for a market leading Law Firm in Birmingham on a permanent basis. … Management tool-set (ITSM Remedy), provides accurate and timely updates to agreed standards for all allocated Incidents and Service Requests. Undertakes all relevant technical support and maintenance tasks/activities as required by Change Management, Incident Management, Problem Management, Service Request Management, and IT projects. Where technical responsibilities dictate … liaise with other internal support teams, internal senior management and suppliers in the day to day management of Incidents and Service Requests. And where appropriate initiates the escalation process for Major Incidents. Identifies key issues and risks, escalating promptly to line management team. Attends and actively participates in all More ❯

Social network you want to login/join with: Desktop Support Analyst/2nd Line Support Analyst, Birmingham Client: DGH Recruitment Location: Birmingham, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 5 Posted: 05.05.2025 Expiry Date: 19.06.2025 Job Description: Desktop Support Analyst/2nd Line Support Analyst I have an exciting new opportunity that has become available for a Desktop Support Analyst/2nd Line Support Analyst to work for a market-leading Law Firm in Birmingham on a permanent basis. Technically resolves … tool-set (ITSM Remedy) to provide accurate and timely updates to all allocated Incidents and Service Requests, following the agreed standards. Performs relevant technical support and maintenance tasks as required by Change Management, Incident Management, Problem Management, Service Request Management, and IT projects. Coordinates with internal support teams More ❯

to work for their strong culture, teaming with authenticity, and rewarding career opportunities! We are now hiring for a Bilingual (English/Dutch) Product Support Analyst to support their SaaS Solutions Location : UK (Remote role) Salary : £34,100 Fixed + 8% Bonus paid Quarterly (Fully attainable) +Uncapped … DUTCH/ENGLISH CLEAR CAREER PROGRESSION PLAN in this role with plenty of opportunity across the org and Annual Salary Reviews. About the Product Support Analyst (Bilingual Dutch) Reporting to a Manager of Product Support, our Product Support Analysts are the core of what we do … which is creating and delivering an incredible customer experience! As a Product Support Analyst, you are on the front lines as our customers' first point of contact, responsible for understanding and empathizing with the technical challenges they’re facing and how these challenges impact their business. Supporting our More ❯

Social network you want to login/join with: D365 Finance Support Analyst, birmingham col-narrow-left Client: Catch Resource Management Location: birmingham, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description … D365 F&O Support Analyst – Support, associate, support analyst, support consultant, junior functional consultant, D365, D365FO, D365 F&O, F&O, Dynamics 365, Dynamics 365 finance & operations, ERP, Finance – UK – Remote - £35k-45k Our end user client is looking for a D365 Finance Support Analyst to provide 1st and 2nd line support. Candidates need to have previous experience in supporting the Finance modules in Dynamics 365 F&O or Dynamics AX. The role can be completed on a primarily remote basis. Key Skills & Experience: Experience of working in a busy environment, to More ❯

Social network you want to login/join with: We are seeking a highly skilled 3rd Line Technical Support Analyst to join a well global London Market Insurance Company. Working within a small and collaborative dedicated UK team, the ideal candidate will come from a background of supporting … environments which cover Microsoft, Insurance and Azure Services. You will be providing support across the business from white glove VIP support to executives to AV support for Microsoft based conference rooms. Responsibilities: Provide 3rd line technical support, resolving complex issues, and collaborating with IT teams to … system performance. Document processes, and guiding best practices across the infrastructure function. Resolve complex issues, escalated by 1st and 2nd line engineers. Provide technical support to end-users via phone, email, and in-person. Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain computer systems, printers More ❯

Join to apply for the IT Service Support Analyst role at TieTalent . We have an exciting opportunity for an IT Service Support Analyst to join a growing IT team. This role is ideal for someone early in their IT career, such as a graduate or … junior support analyst, who is keen to build hands-on experience across IT service operations and support. As part of the Service Delivery team, you'll play a key role in supporting internal users, maintaining high service standards, and ensuring the smooth operation of IT services. Key Responsibilities … Provide high-quality support to internal teams across hardware, software, and IT services. Collaborate with IT colleagues, business users, and third-party suppliers to support daily operations. Monitor supplier performance and assist in service reviews. Support reporting, documentation, and ongoing improvements to IT service delivery. Manage user More ❯

SAP HR & Payroll Support Analyst - Birmingham Hybrid working Salary up to £55,000 SAP HR & Payroll Support Analyst required for a leading client based in Birmingham. My client is currently seeking a SAP HR & Payroll Support Analyst to come on board to deliver crucial … support for our HR and Payroll systems, this role is dedicated to maintaining, troubleshooting, and enhancing SAP HR and Payroll featu... More ❯

SAP HR & Payroll Support Analyst - Birmingham Hybrid working Salary up to £55,000 SAP HR & Payroll Support Analyst required for a leading client based in Birmingham. My client is currently seeking a SAP HR & Payroll Support Analyst to come on board to deliver crucial … support for our HR and Payroll systems, this role is dedicated to maintaining, troubleshooting, and enhancing SAP HR and Payroll featu click apply for full job details More ❯

SAP HR & Payroll Support Analyst - Birmingham Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV. Hybrid working Salary up to £55,000 SAP HR & Payroll Support Analyst required for a leading client based … in Birmingham. My client is currently seeking a SAP HR & Payroll Support Analyst to come on board to deliver crucial support for our HR and Payroll systems, this role is dedicated to maintaining, troubleshooting, and enhancing SAP HR and Payroll featu... JBLK1_UKTJ More ❯

to employers while leveraging the industry-leading capabilities of top PBMs. RxBenefits serves a national client base from our headquarters in Birmingham, Alabama. Production Support Analyst: Job Description: The Production Support Analyst is responsible for supporting users of RxBenefits software applications. He/She has an … the software that supports the processes. This individual works closely with end users to understand the issues they encounter, resolving where possible. The Production Support Analyst acts as a liaison between the Application Development team and users, documenting and reporting issues that cannot be resolved to the Application … Development team and updating users on the status of enhancements or corrections assigned to the Application Development team. Primary Duties & Responsibilities: Support end users in answering application questions and validation of application functionality within established SLA timelines Monitor applications to ensure business processes are running as expected and are More ❯

Social network you want to login/join with: Graduate Entry-Level: Support Analyst, Birmingham Client: WeAreAspire Location: Birmingham, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 Job Description: Exciting Career Opportunity! Join Our Growing Team as a … Support Analyst! Location: Birmingham, UK (Hybrid role - Office-based with some travel to customer sites) Salary: £28,500 (rising to £30,500 after training period) Are you ready to take on a new opportunity and solve technical problems in the world of SaaS and insurance? We're looking … for a Support Analyst to join a strong and motivated team! What You'll Do: Troubleshoot and resolve customer queries and technical issues Provide advice on optimising system functionalities for users Help customers configure the system to meet their specific business needs Build professional relationships by offering ongoing More ❯

Social network you want to login/join with: Position: First Line Support/Junior Support Analyst Location: Guildford Salary: Up to £27,000 per year Job Type: Full-time (Office-based) The Role Are you early in your IT career and looking to grow your skills … in a professional and supportive environment? We’re currently recruiting for a First Line Support/Junior Application Support Analyst to join an in-house IT team based in Guildford. This role is ideal for someone with foundational IT support experience who is eager to develop … and technical support. You’ll be the first point of contact for internal IT queries and gain hands-on experience with bespoke applications, hardware support, and vendor coordination. Benefits Include: Salary sacrifice electric car scheme Company pension Private medical insurance Group life cover Annual salary reviews Flu jabs Social More ❯

What do you want to search? Keyword Apprenticeship Type Location Operations and Support Analyst Apprentice Apply From: 04/03/2025 Learning Provider Delivered by QA LIMITED Employer MORGAN HUNT UK LIMITED Vacancy Description Business Optimisation (50%) Analyse data to understand and identify areas for optimisation. Conduct … user research to gather insights and understand stakeholder needs. Monitor and evaluate the effectiveness of implemented changes. Support with development and upkeep of our reporting suite. Service Delivery/Support (50%) Troubleshoot system and process-related issues, including first-line support to colleagues. Answer queries related to … internal tools and procedures. Escalate complex problems to the appropriate teams. Maintain accurate records of support requests and resolutions. Key Details Vacancy Title Operations and Support Analyst Apprentice Employer Description Morgan Hunt is a multi-award-winning recruitment agency with over 150 consultants across London, Birmingham, Manchester More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their … Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN … setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure AD and other cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability for business More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) – 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their … Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN … setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure AD and other cloud-based platforms. • Plan, implement, and manage migration projects, particularly around Microsoft 365 and other cloud solutions. • Monitor system performance and ensure high availability for business More ❯

Social network you want to login/join with: We are looking for a proactive and detail-oriented Application Support Analyst to join our support team. In this role, you'll provide first-line technical support to end-users, assisting with application issues, data queries, and … access/configuration requests. Your ability to troubleshoot, communicate effectively, and maintain accurate support records will be key to ensuring a high-quality support experience. Key Responsibilities: Monitor and triage incoming support tickets and phone calls. Respond to and resolve first-line support issues and service … requests, escalating more complex problems as needed. Execute basic SQL queries to support data retrieval and issue resolution. Review and action system alerts and exception reports to ensure service reliability. Maintain accurate, clear documentation of support activity and troubleshooting steps in ticketing systems. Skills & Experience Required: Previous experience More ❯

SAP HR & Payroll Support Analyst - Birmingham Hybrid working Salary up to £55,000 We are seeking a SAP HR & Payroll Support Analyst for a leading client based in Birmingham. This role involves delivering support for HR and Payroll systems, focusing on maintaining, troubleshooting, and enhancing … SAP HR and Payroll features to ensure smooth payroll processing and efficient HR operations. Key responsibilities include: Providing SAP support, including troubleshooting and configuration. Supporting SAP HR Payroll, SAP Time & Attendance, and SAP SuccessFactors. Configuring payroll schemas, PCRs, and wage types. Supporting Payroll operations and HR master data management. More ❯

Deployment Engineer/IT Support Analyst - Birmingham OR London X2 9-week initial contract (5 days onsite per week in either central Brum OR London). Inside IR35 - £270 - £290 per day (all inclusive) which may be subject to change depending on applicable legislation or solution through which … for a leading client in the London or Birmingham area.You are coming on board for an initial 9-week project to provide general IT Support as well as laptop/desktop swaps and reducing data on C drives to allow for a Windows 11 upgrade. Key skills, Proven experience … working as a Deployment Engineer/IT Support Analyst working on project work in fast-paced environments Skilled in laptop/desktop installation and setup of general IT hardwar Strong track record of providing hands-on IT support and resolving user issues Knowledge of HP, Lenovo, Apple More ❯

Social network you want to login/join with: Application Support Analyst - £85,000 per annum - PowerShell, birmingham col-narrow-left Client: VirtueTech Recruitment Group Location: birmingham, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 … col-wide Job Description: The role of the Application Support Analyst centres on delivering both technical and procedural assistance to internal teams and external stakeholders. Acting as a key point of contact for issue resolution, the analyst will manage incidents, troubleshoot day-to-day application problems, and … position involves close collaboration with infrastructure, service desk, and broader IT teams, requiring a proactive mindset and a strong sense of ownership across all support-related responsibilities. This role will be working within the Front Office Teams and would requires someone with experience on Trading Platforms and preference to More ❯

We are looking for a Service Delivery & Support Analyst to provide technical support to the business based in our Birmingham Office. There will be a big focus on AV support; however, the role will require you to provide other technical assistance where needed. This is a … person. Fault handling and tracking of all AV related incidents through to resolution. Equipment/meeting room set ups as needed and provide event support/equipment coordination where required. Providing an excellent level of customer service whilst acting as a single point of contact for end users with … of time, identifying associated risks and appropriate mitigation plans. Documentation of relevant fixes for internal Knowledgebase. To provide assistance for moves and changes. Provide support to the rest of the Service Management team and the team manager when required. Assisting with other aspects of service delivery when required to More ❯

Full details of the job. Vacancy: Application Support Analyst Job Reference Number: VN1216 Employment Type: Permanent Job Advert: Application Support Specialist – Empowering Innovation with GES EMEA! About the Role: Join GES EMEA as an Application Support Specialist and become a key player in supporting and optimising … the Europe, Middle East, and Africa (EMEA) region. This vital role will put you at the heart of our IT operations, providing high-level support and troubleshooting across financial, invoicing, IT, and ERP systems. If you thrive in a dynamic environment, have a knack for solving complex issues, and … enjoy collaborating with cross-functional teams, this is the role for you. What You'll Do: Operational Support: Provide expert support for a range of business systems, ensuring smooth daily operations across Sage X3 and other key tools. System Administration: Take ownership of database and server administration, using More ❯

Role Introduction As a Senior Payroll Support Analyst, you will be a key member of our Service Desk team, responsible for resolving complex payroll-related queries and issues. You will leverage your deep understanding of UK payroll regulations and your strong technical IT skills to support our … cross-functional teams, including Product, Customer Experience (CX), and Professional Services, to ensure a seamless and positive customer experience. What You Will Do Technical Support: Provide advanced support for payroll software issues, including troubleshooting and resolving complex technical problems related to UK payroll. Case Management: Handle escalated cases … resolution and maintaining high customer satisfaction. Customer Communication: Act as the primary point of contact for customers, delivering clear and effective communication throughout the support process. Cross-Functional Collaboration: Work closely with Product, CX, and Professional Services teams to address customer needs, gather feedback, and contribute to continuous improvement More ❯

Social network you want to login/join with: Senior/Lead IT Support Analyst - Law Firm, birmingham col-narrow-left Client: Location: birmingham, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 4 Posted: 04.06.2025 Expiry Date: 19.07.2025 col-wide Job … Description: Experience as a Senior/Lead Analyst or Team Lead within a law firm is essential for this role. Job Responsibilities This position reports to a Regional IT Director or IT Manager and provides support of desktop/laptop computer systems of a complex nature to ensure … and creative resolutions to user and local office technology-related issues. Serve as the local team lead for the office and provides back-up support to the Regional IT Director and/or IT Manager. Coordinates the desktop-support-related activities of team members and serves as the More ❯

Social network you want to login/join with: Equity Front Office Application Support – Investment Bank – London Location: London (3 Days on-site per week) Level: Mid to Senior Our client, a leading global investment bank, is looking for an experienced Application Support Analyst to join their … within the equities business, working directly with traders, middle office, and technology teams across the full trading lifecycle. What you’ll do Provide daily support for trading and post-trade workflows, particularly around booking, allocations, and commission issues Support and troubleshoot workflows in Fidessa CTAC , CTM, FIX, and … managing enhancement requests Become the go-to person for booking/allocation and settlement processes Own incidents through to resolution, contribute to UAT, and support global releases What you’ll bring Strong experience in equity trade support (cash, ETFs, swaps, etc.) Hands-on knowledge of Fidessa CTAC, FIX More ❯