2nd Line SupportAnalyst - 24/7 Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Analysts to join their marketing leading team. This is an exciting opportunity to join an established team who can provided … you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line SupportAnalyst you will be a proactive individual with an understanding of IT infrastructure and work in triage support across multiple customers within multiple technologies. The roles will focus on … First Time Fix rate. Adhere to escalation procedures. Assist with technical escalations for other team members. Monitor call queue and follow up with specialist support teams for resolution. The Requirements Security (SC Clearance) or able to achieve. A good technical working knowledge of SQL, Wintel, Messaging, and Patching would More ❯
1st Line Technical SupportAnalyst Location : Borehamwood, WD6 1JD. Salary: £25,000 - £30,000 DOE. Contract: Full time, permanent. About Us: Chalkline are a Microsoft Solutions Partner in Modern Work & Infrastructure Azure with an Advanced Specialisation in Azure Virtual Desktop. We are heavily customer & employee focussed and are … training. We have extremely high standards in everything we do and place importance on continued technical development achieved through Microsoft accreditations. 1st Line Technical SupportAnalyst – About the role: You will be working directly with our clients on our Service Desk, handling inbound tickets and calls, and providing … networking products. What we need from you: Ideal applicants will have good written & phone skills and at least 2-3 years’ experience and demonstrate support knowledge to a 1st line level of the following technologies: • Microsoft 365 • Microsoft Azure • Microsoft Entra • Intune • Windows Server (2019/2022/ More ❯
2nd Line SupportAnalyst - 24/7 Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Analysts to join their marketing leading team. This is an exciting opportunity to join an established team who can provided … you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line SupportAnalyst you will be a proactive individual with an understanding of IT infrastructure and work in triage support across multiple customers within multiple technologies. The roles will focus on … First Time Fix rate. Adhere to escalation procedures. Assist with technical escalations for other team members. Monitor call queue and follow up with specialist support teams for resolution. The Requirements Security (SC Clearance) or able to achieve. A good technical working knowledge of SQL, Wintel, Messaging, and Patching would More ❯
Tusker Junior Integrations SupportAnalyst - Watford Apply Locations: Watford, Croxley Green Business Park Time type: Full time Posted on: Posted Yesterday Application deadline: May 14, 2025 Job Requisition ID: 132992 Salary Range £35,340 - £37,200 Flexible Working Options We support flexible working - click here for more … an exciting opportunity to impact our digital transformation and enhance the customer experience when ordering a car online. Role Details Job Title: Junior Integrations SupportAnalyst Salary: £35,340 - £37,200 Location: Watford Hours: Full-time Working Pattern: Hybrid, with at least two days per week in the … transformation by supporting system integrations, particularly focusing on Single Sign-On (SSO) migrations, managing IT operational tasks, and supporting BAU activities. You will also support partner relations and ensure seamless data synchronization across systems. About Us We are an award-winning car leasing company committed to environmentally friendly mobility More ❯
Second Line SupportAnalyst Fully on site 24/7 Shift Pattern SC Clearance Required or Eligible Join a leading IT services company as they expand the team following a major contract win! We're looking for driven and proactive Second Line Support Analysts to join …/7 Technical Operations Command Centres in Nottingham or Hatfield. What you will be doing: Provide 2nd line support across a range of IT infrastructure technologies Manage batch processing and event/alert monitoring Handle incident resolution to meet or exceed SLA targets Support patching, change requests, and … with team members to continuously improve service delivery Your background: Eligible for or currently hold SC clearance Experience or exposure to second-line infrastructure support Working knowledge of SQL, Wintel, Messaging, Patching, and iSeries Operations Willingness to work a 24/7 rotating shift pattern Strong communication and customer More ❯
Job Description Deskptop SupportAnalyst Key Accountabilities: Assisting with overseeing the security aspects of the company/project IT set-up including websites that may be hosted internally or externally. Liaison with potential and confirmed collaborators and their IT support partners/staff in coming into and … are maintained across all systems. Dealing with hardware issues, desktops, laptops, printers, and mobile devices both in person and remotely. Providing Desktop/Laptop support including the following technologies: Microsoft Office 365 products - Outlook, Word, Excel, Access, Internet Explorer, Windows 7, desktops, laptops, printers, networked copiers and others as … requests, software installations, new computer setups, upgrades, etc. Providing enhancement request feedback to IT regarding technology environment and customer needs through the defined processes. Support of VoIP telephony and Android mobile phones. Working with TCP/IP and resolving general networking issues. Experience: Extensive IT/Commercial experience gained More ❯
Role Overview Our client is seeking a dedicated and customer-oriented Junior IT SupportAnalyst to join their team. In this role, you will provide onsite support to a large userbase, addressing their IT issues and queries with efficiency and a high level of customer service. Your … ability to solve problems and interact positively with users will be key to ensuring their satisfaction. Your Responsibilities Deliver both proactive and reactive IT support directly to end users. Utilise IT Service Management (ITSM) systems to log and monitor incidents, ensuring adherence to Service Level Agreements (SLAs). Recognise … and report recurring issues to the appropriate teams for further analysis. Set up and configure computers for new employees and upgrade existing equipment. Support various enterprise solutions, including Google Suite, iOS, Windows 11, ServiceNow, MobileIron, and Nexthink (training will be provided). Assist with the use of iOS devices More ❯
CK Group are recruiting for an IT SupportAnalyst, to join a company in the Pharmaceutical industry, at their site based in Welwyn Garden City, on a contract basis for 3 months. Salary: £15.08 - £17.01 PAYE per hour or £20.00 - £22.56 UMB per hour. Customer Service AnalystMore ❯
CK Group are recruiting for an IT SupportAnalyst, to join a company in the Pharmaceutical industry, at their site based in Welwyn Garden City, on a contract basis for 3 months. Salary: £15.08 - £17.01 PAYE per hour or £20.00 - £22.56 UMB per hour. Customer Service AnalystMore ❯
CK Group are recruiting for an IT SupportAnalyst, to join a company in the Pharmaceutical industry, at their site based in Welwyn Garden City, on a contract basis for 3 months. Salary: £15.08 - £17.01 PAYE per hour or £20.00 - £22.56 UMB per hour. Customer Service AnalystMore ❯
CK Group are recruiting for an IT SupportAnalyst, to join a company in the Pharmaceutical industry, at their site based in Welwyn Garden City, on a contract basis for 3 months. Salary: £15.08 - £17.01 PAYE per hour or £20.00 - £22.56 UMB per hour. Customer Service AnalystMore ❯
CK Group are recruiting for an IT SupportAnalyst, to join a company in the Pharmaceutical industry, at their site based in Welwyn Garden City, on a contract basis for 3 months. Salary: £15.08 - £17.01 PAYE per hour or £20.00 - £22.56 UMB per hour. Customer Service AnalystMore ❯
CK Group are recruiting for an IT SupportAnalyst, to join a company in the Pharmaceutical industry, at their site based in Welwyn Garden City, on a contract basis for 3 months. Salary: £15.08 - £17.01 PAYE per hour or £20.00 - £22.56 UMB per hour. Customer Service AnalystMore ❯
JOB TITLE: Junior Integrations SupportAnalyst SALARY: £35,340 -£37, 200 LOCATION(S): Watford HOURS : Full-time WORKING PATTERN : Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at our Watford office. About this Opportunity Join our dynamic … bugs directly, or raising and prioritising IT bug requests when vital to the relevant department and making internal department aware. To be able to support and complete sophisticated Single Sign-On (SSO) migrations to ensure seamless transitions for customers joining or moving between Employee Benefit Partners (EBPs). Lead … tasks, and maintaining clear communication among partners to achieve successful migrations. Experience of managing SSO-related operations, including handling daily emails, queries, and providing support for all aspects of SSO functionality. Demonstrate experience and be able administer account changes efficiently, including scheme closures, novations, modifications to user data fields More ❯
1st/2nd Line IT Support – Join a Growing Tech Team! Are you passionate about technology and ready to take the next step in your IT career? We're looking for a proactive and detail-driven 1st/2nd Line Support Technician to join a dynamic IT team. … laptops Installing and configuring a range of standard business applications Logging and escalating faults or configuration requests to third-party suppliers Monitoring the IT support mailbox and handling 1st and 2nd line support tickets What we’re looking for: Strong communication skills with a user-first approach Excellent More ❯
1st/2nd Line IT Support – Join a Growing Tech Team! Are you passionate about technology and ready to take the next step in your IT career? We're looking for a proactive and detail-driven 1st/2nd Line Support Technician to join a dynamic IT team. … laptops Installing and configuring a range of standard business applications Logging and escalating faults or configuration requests to third-party suppliers Monitoring the IT support mailbox and handling 1st and 2nd line support tickets What we’re looking for: Strong communication skills with a user-first approach Excellent More ❯
1st/2nd Line IT Support – Join a Growing Tech Team! Are you passionate about technology and ready to take the next step in your IT career? We're looking for a proactive and detail-driven 1st/2nd Line Support Technician to join a dynamic IT team. … laptops Installing and configuring a range of standard business applications Logging and escalating faults or configuration requests to third-party suppliers Monitoring the IT support mailbox and handling 1st and 2nd line support tickets What we’re looking for: Strong communication skills with a user-first approach Excellent More ❯
