Support Analyst Jobs in Hertfordshire

Support Analyst
East of England > Hertfordshire

The median Support Analyst salary in Hertfordshire is £32,500 per year, according to job vacancies posted during the 6 months leading to 15 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
15 May 2025
Same period 2024 Same period 2023
Rank 71 69 112
Rank change year-on-year -2 +43 -16
Permanent jobs requiring a Support Analyst 22 47 24
As % of all permanent jobs advertised in Hertfordshire 2.50% 2.37% 1.33%
As % of the Job Titles category 2.84% 2.55% 1.55%
Number of salaries quoted 16 46 13
10th Percentile £27,750 £23,500 £22,000
25th Percentile £28,750 £25,438 £25,000
Median annual salary (50th Percentile) £32,500 £27,500 £33,000
Median % change year-on-year +18.18% -16.67% +4.76%
75th Percentile £39,375 £37,500 £35,000
90th Percentile £51,250 £38,000 £38,750
East of England median annual salary £32,500 £30,000 £28,500
% change year-on-year +8.33% +5.26% -5.00%

All Permanent IT Job Vacancies
Hertfordshire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Hertfordshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Hertfordshire with a recognized job title 776 1,842 1,551
% of permanent jobs with a recognized job title 88.08% 92.98% 85.93%
Number of salaries quoted 442 1,463 777
10th Percentile £31,250 £25,809 £27,650
25th Percentile £41,250 £31,833 £41,250
Median annual salary (50th Percentile) £55,000 £50,000 £55,500
Median % change year-on-year +10.00% -9.91% +11.00%
75th Percentile £65,000 £65,000 £68,750
90th Percentile £80,000 £75,000 £80,000
East of England median annual salary £50,967 £47,500 £55,000
% change year-on-year +7.30% -13.64% +10.00%

Support Analyst
Job Vacancy Trend in Hertfordshire

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in Hertfordshire.

Job vacancy trend for Support Analyst in Hertfordshire

Support Analyst
Salary Trend in Hertfordshire

3-month moving average salary quoted in jobs citing Support Analyst in Hertfordshire.

Salary trend for Support Analyst in Hertfordshire

Support Analyst
Salary Histogram in Hertfordshire

Salary distribution for jobs citing Support Analyst in Hertfordshire over the 6 months to 15 May 2025.

Salary histogram for Support Analyst in Hertfordshire

Support Analyst
Job Locations in Hertfordshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Hertfordshire region over the 6 months to 15 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Watford +3 9 £32,500 +14.04% 2
Borehamwood - 5 - - 1
Hatfield +10 3 £29,500 -15.71% 3
St Albans +9 1 £35,000 -7.89%
Welwyn Garden City - 1 - - 5
Support Analyst
East of England

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Hertfordshire

For the 6 months to 15 May 2025, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Hertfordshire region featuring Support Analyst in the job title.

1 12 (54.55%) Azure
2 10 (45.45%) Windows
3 8 (36.36%) SQL
4 7 (31.82%) Microsoft 365
4 7 (31.82%) Customer Service
5 6 (27.27%) Social Skills
5 6 (27.27%) Windows Server
5 6 (27.27%) Problem-Solving
5 6 (27.27%) Analytical Skills
5 6 (27.27%) Entra ID
5 6 (27.27%) Microsoft
5 6 (27.27%) Active Directory
6 5 (22.73%) Microsoft Certification
6 5 (22.73%) SC Cleared
6 5 (22.73%) Security Cleared
6 5 (22.73%) Firewall
6 5 (22.73%) Microsoft Intune
6 5 (22.73%) AWS
6 5 (22.73%) Mac OS
6 5 (22.73%) Server Management
6 5 (22.73%) Preventative Maintenance
6 5 (22.73%) Virtual Desktop
6 5 (22.73%) Windows Server 2019
7 4 (18.18%) User Experience
7 4 (18.18%) Issue Tracking
7 4 (18.18%) SDLC
7 4 (18.18%) Mobile App
7 4 (18.18%) ServiceNow
7 4 (18.18%) ITSM
7 4 (18.18%) JIRA

Support Analyst Skill Set
Co-occurring Skills and Capabilities in Hertfordshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (9.09%) Alfresco
1 2 (9.09%) Documentum
2 1 (4.55%) Exchange Server 2013
2 1 (4.55%) Microsoft Exchange
2 1 (4.55%) SharePoint
2 1 (4.55%) Tomcat
Business Applications
1 1 (4.55%) Dynamics AX
1 1 (4.55%) Dynamics GP
1 1 (4.55%) Dynamics NAV
Cloud Services
1 12 (54.55%) Azure
2 7 (31.82%) Microsoft 365
3 6 (27.27%) Entra ID
4 5 (22.73%) AWS
Communications & Networking
1 5 (22.73%) Firewall
2 2 (9.09%) Network Security
Development Applications
1 4 (18.18%) JIRA
2 1 (4.55%) Log4j
General
1 6 (27.27%) Analytical Skills
1 6 (27.27%) Social Skills
2 2 (9.09%) Law
2 2 (9.09%) Marketing
2 2 (9.09%) Organisational Skills
3 1 (4.55%) Finance
3 1 (4.55%) Inclusion and Diversity
3 1 (4.55%) Pharmaceutical
Libraries, Frameworks & Software Standards
1 1 (4.55%) .NET
1 1 (4.55%) Apache Camel
1 1 (4.55%) CSS
1 1 (4.55%) HTML
1 1 (4.55%) Spring
Miscellaneous
1 4 (18.18%) Mobile App
2 3 (13.64%) Management Information System
3 1 (4.55%) Biopharmaceutical
3 1 (4.55%) iPad
3 1 (4.55%) iPhone
Operating Systems
1 10 (45.45%) Windows
2 6 (27.27%) Windows Server
3 5 (22.73%) Mac OS
3 5 (22.73%) Windows Server 2019
4 3 (13.64%) Linux
5 1 (4.55%) Apple iOS
5 1 (4.55%) Windows 10
Processes & Methodologies
1 7 (31.82%) Customer Service
2 6 (27.27%) Problem-Solving
3 5 (22.73%) Preventative Maintenance
3 5 (22.73%) Server Management
4 4 (18.18%) Agile
4 4 (18.18%) Issue Tracking
4 4 (18.18%) ITSM
4 4 (18.18%) Project Management
4 4 (18.18%) SDLC
4 4 (18.18%) Service Management
4 4 (18.18%) User Experience
5 3 (13.64%) Content Management
5 3 (13.64%) Enterprise Content Management
5 3 (13.64%) Information Management
5 3 (13.64%) ITIL
6 2 (9.09%) Continuous Improvement
6 2 (9.09%) Document Management
6 2 (9.09%) Incident Management
6 2 (9.09%) Root Cause Analysis
6 2 (9.09%) Time Management
Programming Languages
1 8 (36.36%) SQL
2 4 (18.18%) Python
3 1 (4.55%) Java
3 1 (4.55%) JavaScript
Qualifications
1 5 (22.73%) Microsoft Certification
1 5 (22.73%) SC Cleared
1 5 (22.73%) Security Cleared
2 1 (4.55%) DBS Check
Quality Assurance & Compliance
1 3 (13.64%) SLA
System Software
1 6 (27.27%) Active Directory
2 5 (22.73%) Virtual Desktop
Systems Management
1 5 (22.73%) Microsoft Intune
Vendors
1 6 (27.27%) Microsoft
2 4 (18.18%) Oracle
2 4 (18.18%) ServiceNow