9 of 9 Support Analyst Jobs in Slough

Social network you want to login/join with: We are seeking a highly skilled and experienced Third Line Support Analyst to join our dynamic IT support team within a fast-paced Managed Service Provider (MSP) environment. This role involves a customer focused approach, handling complex technical issues, leading incident and problem resolution efforts, and acting as … an escalation point for the 1st and 2nd line support teams. The ideal candidate will have strong problem-solving abilities, deep technical knowledge across a broad range of systems, and the ability to work effectively under pressure. Responsibilities Act as a final escalation point for 1st and 2nd line, while providing technical mentoring to junior engineers Troubleshoot and resolve … resolve hardware/software issues. Document resolutions, knowledge articles, and client environments in the service management system. Ensure SLA compliance Minimum 3 years' experience in a similar third line support or senior IT support role within an MSP environment Along with our Project Manager have the ability to technically lead, implement and deliver projects for our clients. Microsoft More ❯

Social network you want to login/join with: IT Support Engineer/Technical Support Analyst, slough col-narrow-left Client: Joseph Hage Aaronson & Bremen LLP Location: slough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 6 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Who are we? The … staff, working very closely with other departments, and are integral to shaping the direction and the role of technology within the firm. What is the open position? The IT Support Engineer/Technical Support Analyst position is a fantastic opportunity to join a dynamic team and develop your skills and knowledge. As 1st line support, you … Word, Excel, PowerPoint, Teams, OneDrive, SharePoint, and Outlook Fundamental understanding of networking and information security principles. What will you be doing? Being first point of contact for all tech support queries via e-mail, phone or messages. Identifying users’ needs and solve problems proactively, by suggesting innovative solutions. Help with reported issues and queries. Diagnose and resolve technical hardware More ❯

Social network you want to login/join with: We are currently recruiting for a Technology Support Analyst II, on a 12 month fixed term contract, to work Monday to Friday 9.30am to 5.30pm in our London office. POSITION OVERVIEW The Technology Support Analyst II is responsible for day-to-day PC hardware and software support. … priorities and possess a high level of discipline while remaining flexible. The individual will also be required to assist the Firmwide IT Service Desk by providing 1st line phone support to our customers. In addition to demonstrating considerable experience in the areas of responsibility listed above, the successful candidate will demonstrate expertise in providing prompt, professional and courteous services … candidate will be part of a weekend coverage Rota. They may also be required to work overtime during the weekdays or weekends when needed. This is an in-office support role. JOB RESPONSIBILITIES (This list is not exhaustive and may be supplemented and changed as necessary.) Good judgment in assessing user issues; intermediate troubleshooting methodology. Ability to work for More ❯

Social network you want to login/join with: Location: London | Hybrid (3 days/week in-office) We’re looking for a proactive Operations Support Analyst to join a dynamic, growing team supporting key business applications and driving meaningful change across enterprise IT systems. Reporting to the Operations Manager, you’ll play a vital role in not … HR, Finance, ERP, and integration platforms. About You You’re a problem-solver with a strong analytical mindset and hands-on experience in enterprise IT. You understand how to support and improve complex environments, not just react to them. You enjoy working across teams, identifying inefficiencies, and seeing your ideas through to tangible outcomes. Experience in ITIL-based environments … Analyse performance trends and recommend system/process optimisations Build dashboards and reports (SLAs, KPIs) using tools like Excel and Power BI Document internal processes and training materials to support consistent service Work closely with internal teams and external vendors, managing SLAs and service quality Support release and change management processes in line with service management best practices More ❯

Information Technology Support Analyst, Slough Client: Senitor Associates Location: Slough, United Kingdom Job Category: Other EU Work Permit Required: Yes Job Views: 5 Posted: 05.05.2025 Expiry Date: 19.06.2025 Job Description: Join this fast-growing software provider as a Technical Support Engineer, supporting users of their software. You will play a key role in supporting web applications, providing … user support, and training new users on the platform. This role is perfect for someone who wants to gain more hands-on experience and build their software skills. Key Skills: Experience with databases and basic SQL Experience with web servers, such as Apache, is helpful Remote access tools Starting salary in the region of £30-35K + benefits. More ❯

Social network you want to login/join with: This is an exciting opportunity as an IT Analyst to work for one of the leading financial institutions in London. As an IT Analyst, you will be joining a dynamic team that supports a trading floor environment, ensuring the smooth operation of IT systems and providing high-quality support to business lines. Hybrid Role - Central London Based - Rolling Contract role Responsibilities include: Delivering daily IT support to ensure the smooth operation of the trading floor environment. Managing local assets and addressing proximity tickets efficiently. Collaborating with various teams to ensure seamless communication and support. Keeping processes and documentation updated and aligned with standard procedures. Providing support … PowerShell and Unix administration. Experience in trading floor support. Strong problem solving abilities and capability to perform under pressure. If you would like to know more about this IT Analyst role, please apply now! #J-18808-Ljbffr More ❯

Social network you want to login/join with: Service Support Analyst (Contract Role) We are seeking an experienced Service Desk Support Analyst to join a long-standing client of ours, starting from July 2025 for an initial 3-month contract. This is an exciting opportunity to contribute to the delivery of high-quality IT technical … support services within a fast-paced environment. Title: Service Support Analyst Rate: £205 per day (in scope of IR35) Contract Duration: 3 months Start Date: July 2025 Location: London, 5 days a week on-site requirements Role Overview: As a Service Support Analyst, you will play a crucial role in providing both 2nd line technical … support services and some 3rd line. Your expertise will help maintain excellent customer satisfaction through effective incident management and the delivery of reliable, consistent, and high-quality IT services. You will be responsible for diagnosing and resolving technical issues, mentoring junior team members, and ensuring SLAs and KPIs are met. Delivering 1st, 2nd line, and some 3rd line IT More ❯

Social network you want to login/join with: Senior IBM Power Systems Support Analyst, slough col-narrow-left Client: Getronics Location: slough, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Getronics is a global leader in technology solutions with a … to deliver and continually evolve reliable IT services and solutions to empower organisations to maximise their business potential. We have an exciting opportunity for a Senior IBM Power Systems Support Engineer to join our team in the UK! What we can give you: 37.5-hour working week with flexible working options, giving you that much needed work/life … and listen to feedback from all colleagues, as a business we then work together to devise action plans to continually improve and develop Getronics! 24/7 advice and support across a wealth of topics with free access to our Employee Assistance Programme To give back to the community and in support of our global ESG programme, you More ❯

Social network you want to login/join with: Trade Support Analyst – Global Crypto Trading Firm - £200k+ TC, Slough Client: Location: Slough, United Kingdom Job Category: Other - EU work permit required: Yes Job Views: 3 Posted: 06.06.2025 Expiry Date: 21.07.2025 Job Description: A global, proprietary trading firm focused on crypto/digital assets is looking to hire a … Trade Support Analyst for their expanding London office. The firm has posted exponential returns and profits over recent years and has ambitious plans for growth in London. The role involves supporting industry-leading crypto traders with trade bookings, settlements, P&L reporting, and analysis, along with crypto-specific responsibilities such as setting up new models, tracking and reconciling … operations platform, often managing engineers. Candidates should have approximately 3-8 years of experience in operations or middle office, preferably with crypto/digital assets expertise. However, since extensive support and training will be provided in the first 6 months, candidates from hedge funds seeking to specialize in crypto may also be considered. The firm compensates its operations staff More ❯