6 of 6 Support Analyst Jobs in the East Midlands

Job Title: Senior Support Analyst Location: London & Wellingborough Based – Flexible/Office Location/Remote Job Type: Full-time About the Company: Based in central London & Wellingborough and operating throughout the UK and internationally, Food Alert is a leading food safety and health & safety consultancy. Our clients span … The Ivy Collection, Dishoom, Citizen M, and Harbour Hotels. We are also part of The Citation Group whose portfolio of companies proudly deliver compliance support services to more than 45,000 clients. Our mission is to be the company that colleagues and clients want to work for and with. … Key Responsibilities As a Senior Support Analyst, you’ll act as a senior member within the client support function, providing third and second-line support and acting as a key escalation point for complex or high-impact issues. You will not have direct line management responsibilities More ❯

Join our Team as an IT Support Analyst Location: Leicester Salary: Competitive Hours: Mon-Fri shifts between 7:30am and 6pm About the role: As an IT Support Analyst at Onecom, you'll offer remote and on-site support for Macs, PCs, servers, Microsoft … of routing and firewalls Good understanding of cyber security best practices MacOS experience Good understanding of domains and DNS Key responsibilities: Provide technical IT support, ensuring customers are dealt with promptly and within SLA Accurately log customer incidents and requests within the CRM, assessing ticket severity Provide technical expertise … employee awards, discounts on tech Socials : All-expenses-paid company events Development : In-House Training Academy Wellbeing : 24/7 access to mental health support, Calm App, discounted gym membership, cycle to work scheme, free breakfast & fresh fruit, eye-care vouchers, financial wellbeing support Who we are: Onecom More ❯

2nd Line Support Analyst - 24/7 Akkodis are currently working in partnership with a market leading service provider to recruit a number of 2nd Line Support Analysts to join their marketing leading team. This is an exciting opportunity to join an established team who can provided … you with development and training opportunities with exposure to emerging technologies. The Role As a 2nd Line Support Analyst you will be a proactive individual with an understanding of IT infrastructure and work in triage support across multiple customers within multiple technologies. The roles will focus on … First Time Fix rate. Adhere to escalation procedures. Assist with technical escalations for other team members. Monitor call queue and follow up with specialist support teams for resolution. The Requirements Security (SC Clearance) or able to achieve. A good technical working knowledge of SQL, Wintel, Messaging, and Patching would More ❯

Worksop (Explore Way, S80 3FD) Salary: Competitive base + Benefits & Car Allowance Job Type: Permanent This is an important position for a dedicated SAP Support Analyst to join a well-established engineering and construction company based in North Nottinghamshire. The Job role will be based at our Centre … Excellence for Modern Construction site in Worksop but may require visits to our other sites (offices, manufacturing & project sites) as required to deliver/support our IT demands. Overview We are seeking a motivated SAP Support Analyst to join our dynamic team to provide our SAP users … technical/procedural support for our SAP systems. In this role you will be responsible for troubleshooting, diagnosing, and resolving SAP related issues, as well as providing guidance and training to end-users. You will collaborate closely with our SAP team (onshore/offshore), business users, and other IT More ❯

Support the UK's most automated distribution centre with 1st/2nd line IT support, rollouts, and warehouse tech troubleshooting. Looking to step up in your IT support career, or bring your warehouse/automation experience into a technical setting? We are looking for an IT Support Technicians to join our client in an expanding onsite team supporting a highly automated distribution centre. You’ll be the first line of support for hardware, systems, and shift teams – a key contact when warehouse operations need IT expertise. This role is ideal for you if: You’ve … with automation vendors, or eager to learn the systems that power them. What you’ll be doing: Providing on-site 1st/2nd line support for IT systems across the warehouse Supporting rollout of new tech features and tools Logging, tracking, and escalating technical issues Communicating clearly with colleagues More ❯

Service Desk Analyst - Derbyshire Exciting opportunity for someone who is looking to expand their existing experience within a service desk environment that promotes internally. £25,000 - £26,000 salary (negotiable), on site in Derbyshire Shift Patterns (6am-2pm, 9am-5pm, 11am-7pm (work remotely)) - The ability to drive and … for the companies users when having technical issues, this requires you to have an understanding of Windows OS, O365, Active Directory and other IT Support queries relating to Hardware and Software. The client uses a bespoke system that they will bring you up to speed on so a willingness … to learn quickly is essential. What you need. Experience of a Service Desk environment. Good skills with IT support in general. Windows OS Active Directory O365 (preferred) A solid understanding of network and network troubleshooting (preferred) Good communication skills. Be able to get to site. Right to work in More ❯