5 of 5 Support Consultant Jobs in the North of England

Job Title: Sage Support Consultant Location: Home based Salary: Up to £40k per year + bonus Job type: Full Time, Permanent About the role; As a Sage Support Consultant you will provide first line telephone and remote support to customers for a range of Sage Products and third party add on products. Who are we … on-board and acted upon Our social events - annual all expenses paid 'TSG Festival' and team building funds Two paid CSR days per annum that you can use to support the community Giving something back - the 'TSG Foundation' established in November 2022 has so far donated over £160,000 to support nominated businesses and charities Our responsibility to … the environment as we work towards net carbon zero Flexible working opportunities including home working and hybrid options Annual salary benchmarking Excellent progression opportunities, training and support, including recognised qualifications Job responsibilities will include, but are not limited to; Responding to and resolving Sage support queries via telephone, email and remote access Receiving and answering telephone calls or More ❯

About the Role: Are you passionate about delivering exceptional customer support and have hands-on experience with Sage 200c? We’re looking for a Sage Support Consultant to join our clients dynamic support team, providing first-line assistance to clients across a range of Sage products and third-party add-ons. What you'll be doing … Responding to and resolving support queries via phone, email, and remote access. Managing and prioritising support tickets to meet SLAs. Investigating data issues and producing reports. Staying up to date with the latest software updates and patches. Collaborating with internal teams to identify training and technology improvement opportunities. Promoting best practices and continuous improvement across the department. What … Hound, Sicon, and Eureka. Strong communication skills and a customer-focused mindset. Proficiency in Microsoft Office and remote access technologies. Analytical thinking and attention to detail. Experience in a support environment resolving customer tickets. Why Join? Be part of a collaborative and forward-thinking team. Opportunity to work with leading technologies and clients. Supportive environment focused on personal development More ❯

About the Role: Are you passionate about delivering exceptional customer support and have hands-on experience with Sage 200c? We’re looking for a Sage Support Consultant to join our clients dynamic support team, providing first-line assistance to clients across a range of Sage products and third-party add-ons. Salary: Up to 40k What … you'll be doing: Responding to and resolving support queries via phone, email, and remote access. Managing and prioritising support tickets to meet SLAs. Investigating data issues and producing reports. Staying up to date with the latest software updates and patches. Collaborating with internal teams to identify training and technology improvement opportunities. Promoting best practices and continuous improvement … Hound, Sicon, and Eureka. Strong communication skills and a customer-focused mindset. Proficiency in Microsoft Office and remote access technologies. Analytical thinking and attention to detail. Experience in a support environment resolving customer tickets. Why Join? Be part of a collaborative and forward-thinking team. Opportunity to work with leading technologies and clients. Supportive environment focused on personal development More ❯

Job Description I am actively representing a leading Microsoft Partner who are looking to grow their managed service team with an enthusiastic support consultant. The role will involve supporting my clients core customer base with their Dynamics 365 Business Central/NAV ERP systems - involved in day to day 1st line support, troubleshooting system issues and ensuring successful … delivery to customer support tickets. The role offers a fantastic opportunity to broaden prior experience in NAV/Business Central systems support, within a supportive, team environment, offering great openings for further certified training and career progression. The role offers flexibility home working and occasional on-site travel requirement. Role & Responsibilities Supporting 1st line help desk support tickets surrounding D365 BC/Dynamics NAV Troubleshooting system performance issues/minor bug fixing Project based support analysis for new implementation projects Working closely with customers to provide top tier customer service and support Skills & Qualifications Experience supporting Dynamics 365 Business Central (BC) or Dynamics NAV Ability to support system issues at 1st line level More ❯

The brand behind the brand for insights and analytics for many major UK and international software vendors. Due to continued growth, we have an exciting opportunity to join their Support Team. Education Requirements Graduate Calibre Industry Business Intelligence Job Location 2 Globe Road, Leeds Qualifications Any BI Qualifications Desirable Work Hours 9am - 5.30pm Responsibilities Managing the support helpdesk … at all times, ensuring calls are dealt with swiftly and professionally Learning, installing, and configuring the Analytics software Prioritising and managing many open cases at one time Support for internal IT issues Troubleshooting system and network problems, as well as diagnosing and solving hardware or software faults Building relationships with external customers and internal teams, sharing knowledge and information More ❯