11 of 11 Support Engineer Jobs in Cardiff

Are you ready to take the next step in your career as a Level 2 IT Support Engineer? Join one of the world's leading IT services, consulting, and business solutions organization. Founded in 1968, the company consistently ranks among the top global IT service providers. With a presence in over 50 countries, the company has built a … reputation for delivering high-quality technology services across industries including banking, healthcare, telecommunications, and retail. The leading consultancy firm is looking for 3 skilled Level 2 IT Support Engineers to join on a 6-month contract to provide hands-on desktop support, manage device imaging and installations, and troubleshoot hardware, software, and network issues across a mixed environment. … Want to be part of a team that thrives in excellence? Feel free to reach out and apply today! Key Responsibilities: Provide support for desktops, laptops, printers, and peripherals Re-image devices and configure applications Troubleshoot Windows OS, hardware, and enterprise apps Coordinate vendor support for hardware issues Document incidents/resolutions in ITSM tools (e.g., ServiceNow) Install More ❯

Job Description: ROLE OVERVIEW: We are looking for customer-focused and enthusiastic senior deskside support engineer with a genuine interest in solving peoples IT issues. The applicant should be technically competent, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams. An exciting opportunity has arisen to support … communicator with an excellent knowledge of End User Workplace equipment including Desktops, laptops, Printers, and mobile devices (both smart phones and tablets). Responsible for providing on-site desktop support for technical infrastructure for end users; advising and assisting users in solving problems related to software, hardware, networks, and peripherals using available technology. DETAILED JOB DESCRIPTION: Requirements & Responsibilities: · Fully … site-based role. · Must be able to deal directly with clients in a friendly and highly confident manner. · Maintain good working relationship with key stakeholders and support teams. · Troubleshoot known and unknown hardware & software issues related to desktop, laptops, workstations, peripherals, and associated accessories. · Experience with VIP support and engagement. · Troubleshoot known and unknown software issues related to More ❯

3rd Line Support Engineer Nr Cardiff - hybrid working (2 days from home a week) £40,000 - £45,000 + Benefits listed below. This is a fantastic opportunity for you, a 3rd Line Support Engineer/Workplace Operations Engineer, to join a leading IT company based near Cardiff. You will be supporting external clients with all … modern workplace technologies. Virtualisation technologies (e.g., Proxmox, VMware, Microsoft Hyper-V). Market leading Backup and recovery solutions. Security Management utilising AntiSpam, Web filtering and various AV Technologies Networking - Support and maintenance Edge Security management e.g. Configure, manage and monitor firewalls, VPON's and security appliances As the Workplace Operations Engineer/3rd Line Support Engineer, you will carry a range of technical and customer-focussed responsibilities, including: Delivering outstanding 3rd line technical support as the final escalation point for all EUC-related incidents and service requests whilst working to high standards in the ITIL areas of Incident, Problem, Change and Service Request. Managing and optimising enterprise EUC environments, including Windows, macOS, mobile devices More ❯

Nr Cardiff - hybrid working (2 days from home a week) £40,000 - £45,000 + Benefits listed below. This is a fantastic opportunity for you, a 3rd Line Support Engineer/Workplace Operations Engineer, to join a leading IT company based near Cardiff. Requirements You will be supporting external clients with all of their IT requirements - 3rd … modern workplace technologies. Virtualisation technologies (e.g., Proxmox, VMware, Microsoft Hyper-V). Market leading Backup and recovery solutions. Security Management utilising AntiSpam, Web filtering and various AV Technologies Networking - Support and maintenance Edge Security management e.g. Configure, manage and monitor firewalls, VPON's and security appliances Responsibilities As the Workplace Operations Engineer/3rd Line Support Engineer, you will carry a range of technical and customer-focussed responsibilities, including: Delivering outstanding 3rd line technical support as the final escalation point for all EUC-related incidents and service requests whilst working to high standards in the ITIL areas of Incident, Problem, Change and Service Request. Managing and optimising enterprise EUC environments, including Windows, macOS, mobile devices More ❯

Technical Support Engineer (IBM iSeries or AS/400) - Global Software company, Cardiff Client: Hawksworth Location: Cardiff, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 4 Posted: 26.06.2025 Expiry Date: 10.08.2025 Job Description: Position: Technical Support Engineer (IBM iSeries or AS/400) - Global Software company Company: Global Software company - DevOps/…/400 mainframe environments? Our client is a highly reputable software company, with clients including NASA, Electronic Arts, Samsung, Tesla, and more. In this role, you will provide technical support for our client's environment, working on both Linux and Windows servers. What does your day look like? Represent our client as the first point of contact Help customers … by demonstrating your expertise in IBM iSeries or AS/400 Diagnose and troubleshoot performance and integration issues Tech know-how: 5+ years in tech support Linux and Windows server experience Basic networking and shell scripting Nice to have: Hands-on experience with PHP-related technology If you are interested and meet the requirements, please send your CV via More ❯

Tech Support Engineer Department: Technology & Product Employment Type: Permanent Location: Cardiff, UK Reporting To: Tech Support Manager Description Creating Safer Workplaces for Everyone. We want to create a better working world by building a global network of responsible buyers and suppliers. Alcumus SafeContractor takes the pain out of compliance for over 50,000 organisations globally, helping them … protect their people, their operations, and the planet. We support our network of hiring clients, suppliers, and contractors by keeping them compliant with the standards that matter most, from health and safety and sustainability to ethical behaviour. As a Tech Support Engineer, you'll be key to delivering high-quality 2nd line support to over … users, resolving complex technical issues and ensuring smooth day-to-day operations. You'll work across teams to troubleshoot problems, support key systems and infrastructure, and help drive continuous improvement through knowledge sharing and process enhancements. This role offers the chance to make a real impact - supporting critical technology projects, strengthening service delivery, and playing a central role in More ❯

Social network you want to login/join with: Principal Engineer- Product Support, cardiff col-narrow-left Client: Altra Location: cardiff, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 31.05.2025 Expiry Date: 15.07.2025 col-wide Job Description: Altra is a technology company focused on building powerful products that simplify … we combine deep technical expertise with a pragmatic, automation-first approach to solving the biggest challenges in cloud migration and IT transformation. We’re looking for a Principal Product Support Engineer to join our growing global team and play a key role in supporting our customers and partners. You’ll bring hands-on expertise in scripting, troubleshooting, and … development and debugging . Working remotely from anywhere in the United Kingdom, you be a key player in product release cycles and the ultimate escalation point for all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug More ❯

a talented and innovative R&D team creating a pipeline of new products across our therapeutic areas. R&D also promote continuous improvement across our products and services and support the business in product changes. In recognition of the need to provide focus and expertise for changes to existing products and services, we are creating a Technical Product Support … with personnel located in our 3 manufacturing sites at Comber, Cardiff and Coleraine. Reporting to the Group R&D Director, this role will be integral to the Technical Product Support Team, driving product changes that entail introduction of alternative designs or materials and modifying design files to account for such changes. With demonstrable experience in product design or change … Operations teams to ensure alternative designs are considered for impact on production and processes. Contribute to a wider Change team, including the Procurement teams across the therapeutic areas, to support sourcing and assessment of raw materials and their supply chain. Working closely with the Quality and Regulatory teams to co-ordinate and control the change process and ensure product More ❯

Technical Support Engineer (Eligible for SC Clearance) Competitive Salary + Annual Bonus + Private Healthcare + Pension + Progression + Gym Membership + Full Training Cornwall - 4 on, 4 off shifts days/nights This role is a great fit for a Technical Support Engineer who takes pride in their work and is eager to work … a niche area of telecommunications is continuing to thrive and further cement themselves as a well named provider. Whilst working in this very important position, providing hands-on technical support and managing internal and customer IT infrastructure. You will ensure 24/7 service availability by responding to inquiries, providing 2nd line support, monitoring networks, and resolving technical … chance for a motivated individual who is highly interested in tech in joining a brilliant team who are making a name for themselves in their industry. The role: * Technical Support Engineer * Manage customer inquiries by responding promptly and efficiently, ensuring expectations and contractual obligations are met and, where possible, exceeded * Perform RF troubleshooting, analyse satellite link statistics, and More ❯

Sinara Consultants is actively seeking proficient, versatile, and curious application or systems engineers to join our technical operations team. A key purpose of the role is to provide technical support for our Sinara-built applications 24 hours a day, as such the position involves working beyond standard business hours, on a shift pattern rotating between evenings, overnight and early … morning shifts with opportunity for some daytime shifts. Your responsibilities will include maintaining our mission-critical applications, delivering both primary and secondary application management support within our cloud-based and on-premise environments, as well as providing third-line technical support for Sinara software applications to a variety of customers. The role is remote although you must be … based in the UK. About the Role: The role entails active monitoring, maintenance and incident support of Sinara software applications for our clients operationally beyond standard business hours. Additionally, the role involves analysing, prioritising, and resolving customer support incidents, which may be for cloud-hosted or on-premise client applications. These incidents could relate to applications, data, or More ❯

Social network you want to login/join with: A leading quantitative trading firm with a strong engineering and collaborative culture is seeking an Application Support Engineer to join their growing Market Technology Operations team. You'll help maintain critical trading infrastructure that covers transactions across global markets. You'll be part of a collaborative group working at … of trading strategy and technology, ensuring systems operate with maximum efficiency and reliability. This position combines technical problem-solving with financial markets knowledge in a dynamic environment. Key Responsibilities Support Low- Latency trading applications and market data systems Monitor system health and resolve incidents before they impact trading operations Investigate complex data anomalies using both automated tools and manual … improvements and new features Manage user access and configurations across multiple trading platforms Design and implement monitoring solutions for early detection of potential issues Create and maintain documentation for support processes and troubleshooting guides Participate in on-call rotation to ensure 24/7 coverage of global trading systems Use the latest technology stacks such as AWS, Java More ❯