2 of 2 Support Engineer Jobs in Sheffield

estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for an SaaS/IT Support Engineer to join our multi-award-winning team. The Role at a Glance: 1st Line IT Support Engineer - Desktop, SaaS, ApplicationsSheffield (S8)/Hybrid 2 Fixed … EMEA. Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software . Our vending management software was created right from the outset to make … we serve the whole of the British Isles, while still continuing to grow apace, as new clients choose to join up. A typical week as a 1st Line IT Support Engineer: + Effectively responding to first-line support queries from customers using the company’s software via phone call and email+ Providing an accurate, efficient and customer More ❯

Technical Support Engineer - Sheffield (£24,000 - £32,000 D.O.E.) We are excited to announce a fantastic job opportunity for a skilled and motivated Technical Support Engineer to join a dynamic team in Sheffield. If you're passionate about providing exceptional IT support and seeking a challenging role with great benefits, we encourage you to read … on! Position - Technical Support Engineer Location - Sheffield Salary - £24,000 - £32,000 Perks and Benefits - * Competitive Salary Package* Comprehensive Benefits Package* Exciting Career Growth Opportunities* Collaborative and Dynamic Work Environment Key Responsibilities - * Provide technical support, troubleshooting IT issues across various hardware and software systems* Resolving incidents and service requests in a timely manner* Working with both internal … and external teams to diagnose and resolve technical problems Skills Required - * Previous experience within an IT Support setting* Windows OS, Active Directory and Office 365* Familiarisation with Networking principles (TCP/IP, DNS, DHCP)* Proficiency in diagnosing and troubleshooting hardware and software issues* Providing excellent customer service, whether remote or face-to-face If you are passionate about IT More ❯