Support Desk Manager Up to 45k - 1 day office/4 days remote - Central Manchester Were seeking a reliable and organised Support Desk Manager to oversee reactive support activities for a portfolio of approximately 15 clients. The role involves managing client-raised bugs, maintenance tasks, minor site changes, and small upgrades. Candidates with a background … service desk operations or project management are ideal, as the position requires strong organisational skills, personable client interaction, and confidence in managing client relationships. What is expected of the Support Desk Manager? The successful candidate will triage incoming tickets, provide first-line support, and escalate issues to development teams as necessary. While not essential, experience with Adobe … Commerce is advantageous, with training and certification opportunities available. The role offers scope to manage small projects, conduct audits for new clients, and support server migrations. This position suits individuals with around three years' experience, including those currently in 1st or 2nd line support roles looking to step up, or project managers interested in transitioning into supportMore ❯
Support Desk Manager - Up to 45k - 1 day office/4 days remote - eCommerce We're seeking a reliable and organised Support Desk Manager to oversee reactive support activities for a portfolio of approximately 15 clients. The role involves managing client-raised bugs, maintenance tasks, minor site changes, and small upgrades. Candidates with a background … management are ideal, as the position requires strong organisational skills, personable client interaction, and confidence in managing client relationships. The successful candidate will triage incoming tickets, provide first-line support, and escalate issues to development teams as necessary. While not essential, experience with Adobe Commerce is advantageous, with training and certification opportunities available. The role offers scope to manage … small projects, conduct audits for new clients, and support server migrations. This position suits individuals with around three years’ experience, including those currently in 1st or 2nd line support roles looking to step up, or project managers interested in transitioning into support management. The role includes budget management responsibilities and uses a Kanban board to organise workload. More ❯
Leeds, West Yorkshire, United Kingdom Hybrid / WFH Options
Adecco
Technology SupportManager | MAC Engineer | Apple macOS | ServiceNow | Help Desk | LEEDS | £500/day Inside IR35 | Hybrid 2 days a week in the office 3 days work from home | Financial Services | 12 month contract | Our Financial Services client is in need of an experienced MAC Engineer to assist in the transition of moving their engineers from Windows to … MAC. Using your MAC expertise you will assist in managing the support during the transition by providing expert 1st line support for masOS, applications and hardware. Key required skills and experience: MAC expertise ServiceNow Previous experience working on a Help Desk Excellent communication skills Essential Technical skills and experience: Extensive experience with macOS and Apple hardware support. Deep … Business Manager. Proficiency in troubleshooting and resolving technical issues in macOS environments. Knowledge of Microsoft Entra\Active Directory. Strong knowledge of network protocols, security, and system administration. Apple Certified Support Professional (ACSP) or Apple Certified Technical Coordinator (ACTC) are a plus. Is this you? Send your CV. Location: Leeds Hybrid: 2 days a week in the office/ More ❯
team within City Health Care Partnership.The successful candidate must have experience of leading SystmOne projects and configuration, along with a keen interest in business intelligence. Based at the Business Support Centre in Hull the role may also require you to travel across the East Riding with occasional visits to the Northwest. We are also able to offer hybrid working … for developing clinical systems. You must have excellent communication and engagement skills and be both effective and comfortable operating within a fast-paced and demanding environment. Key Responsibilities Project support the implementation of new SystmOne units Project support on SystmOne migration work Analyse and implement new functionality that crosses our clinical systems, both SystmOne and external integration systems … e.g. 111 Direct Booking Supervision responsibilities Support our Training Manager in successful delivery of any training requests About us At CHCP, we're passionate about people and we know that you are too, that's why we're here isn't it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected More ❯
Skelmanthorpe, Huddersfield, West Yorkshire, England, United Kingdom
SER (Staffing) Ltd
Hiring: Support & Engineering Manager£40,000 – £45,000 DOE West Yorkshire Full time and Hybrid My client have been helping businesses across Yorkshire and the UK stay connected for over 40 years — delivering first-class telecoms, IT, and workplace infrastructure solutions.They are looking for a hands-on leader to head up our technical support and engineering teams.This … sleeves, leading from the front, and making sure their customers get the very best service, every single day. What you’ll do: Lead and develop a talented team of support desk and field engineers Be the senior point of contact for critical incidents and escalations Maintain high technical standards across IT, networking, security, VoIP & more Drive security best practices … pressure, people-first mindset, and a collaborative approach Great communicator with both technical and non-technical audiences Why join? Collaborative, supportive environment 25 days holiday + training, certs & development support Company bonus scheme & recognition programs The chance to make a visible difference every day If you are interested in this role, please send your cv to or give me More ❯