8 Support Manager Jobs in the West Midlands

Technical Specification Support Manager Ventilation Products Job Title: Technical Specification Support Manager MVHR & Ventilation Products Industry Sector: Roofing Ventilation, Ventilation Ductwork, Ductwork, Heat Recovery Units, Attenuators, Ventilation, Ductwork, Dry Verge, MVHR, Heat Recovery, Mechanical Ventilation, Insulation, Specification Sales Manager, M&E Consultants, M&E Contractors … Architects, Housebuilders, Local Authorities, Technical Support, Technical Sales, Technical Manager Area to be covered: National (based commutable to Northampton) Remuneration: £45,000 - £50,000 + 10% bonus Benefits: Hybrid company car + phone, laptop, pension, death in service x3 The role of the Technical Specification Support Manager … valves, grills 100% of your time will be spent generating specifications via architects, local authorities, M&E consultants/engineers and housebuilders Providing technical support to the external sales team Will be required to conduct CPD seminars Daily activity of company CRM system is essential When not out on more »

IT Systems Support Manager | Malvern | Office Based – Monday to Friday 9am-5pm | £35,000 Our client is an expert in their field. They are small business with a diverse portfolio customers and ambitious growth plans. They are now looking for an experienced IT System Support Manager … a passion for continuous improvement Familiarity with ecommerce platforms and website management is advantageous What will your role look like? As the IT System Support Manager, you'll play a pivotal role in ensuring the smooth operation of IT systems. Here's what you'll be responsible for … with IT partners to ensure effective communication and development opportunities for the business System Enhancement: Collaborate with software developers to improve existing systems, including support for marketing partners on the website and ecommerce platforms Performance Monitoring: Monitor IT performance and compare it with business targets to ensure alignment Technical more »

Support Manager (Maternity Cover- 12 months) Who are we? At Bright, we've engineered cutting-edge software for accounting, payroll, tax, and practice management. We've assembled a team of top talent and stand ready to lead the industry with our superior software solutions and unparalleled customer support. … creating brilliant software! Join us in our mission to create brilliant software that empowers businesses to reach new heights. The Opportunity As a Customer Support Manager, you will be responsible for overseeing and managing a team of customer support representatives to ensure excellent service delivery and cust … training , mentoring and coaching team members , handling escalated customer queries, and c omplaints . The Role Lead, motivate and mentor a team of customer support representatives. Conduct regular team meetings, set goals and provide performance feedback. Manage workload distribution to ensure optimal team efficiency Handle escalated customer queries and more »

Job title: Learner Support Manager Reporting to: Interim Director Quality & Curriculum To support with the learner experience from recruitment to achievement and progression into employment. To support with the implementation and effective use of Ctrg -Skills e-learning systems and platforms which impact on the learners … with the Interim Director of Quality & Curriculum to deliver a service which leads on learner recruitment and the provision of customer focused advice and support services for prospective learner. To lead and manage the development of integrated and effective learner support through a range of services, ensuring that … all learner support services are of the highest standard and meet learner needs this will include enrichment and additional learning support. To work in collaboration with Quality Assurance Manager to drive forward the learner experience and to be proactive in identifying new initiatives for raising the profile of more »

ICT Supplier Support Manager Birmingham (On-site) £43,458 - £46,879 Gleeson Recruitment are working on an exciting opportunity alongside a well established national business based in their Birmingham offices. The purpose of the role is to assist a small internal ICT team with the delivery and management … to be provided to ICT users. The post holder will take a lead role in managing ICT supplier performance and to continually improve the support that is available to business ICT stakeholders. Experience/Knowledge: Experience working with ICT suppliers in an outsourced environment. Ability to prioritise, deliver to more »

ICT Supplier Support Manager Birmingham (On-site) £43,458 - £46,879 Gleeson Recruitment are working on an exciting opportunity alongside a well established national business based in their Birmingham offices. The purpose of the role is to assist a small internal ICT team with the delivery and management … to be provided to ICT users. The post holder will take a lead role in managing ICT supplier performance and to continually improve the support that is available to business ICT stakeholders. Experience/Knowledge: Experience working with ICT suppliers in an outsourced environment. Ability to prioritise, deliver to more »

Technical Support & Training Manager - Coventry head office - Hybrid working - You can be Midlands based - £46,000pa plus £5,000 car allowance and bonus!! Our client is a leading technology company that specialise in home safety products. This is a fantastic opportunity to be involved in the developmental and … business strategic intent of a future service proposition offering. Interaction with key people in the business to further develop the external and internal technical support function to B2B customers and provide technical and installer training. RESPONSIBILITIES Develop and implement field support and training strategies, policies, and procedures to … solution whilst also helping the customer to be empowered to be able to navigate, troubleshoot & install themselves moving forward. Responsible for leading the Technical Support & training solution and creating bespoke training packages/material. Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics, and make necessary more »

Technical Services Manager (Renewable Energy Systems) Location: GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX Job Type: Permanent, 37.5 hours per week, Monday – Friday, with shift times falling between 8:30am – 7pm (with some flexibility for out of hours cover on a rota basis) Salary: £32k - £35k … and would thrive in a busy service desk environment, then this could be the perfect role for you! Are you an experienced Technical Services Manager looking for an exciting new challenge? Due to lightning-fast growth, we’re looking for an additional Technical Services Manager to support … They are our technical heroes, the specialist backbone of our business who thrive on customer satisfaction, minimising product downtime and reducing unnecessary on-site support through routine monitoring and remote diagnosis. This is not your average technical services role, as all our product hardware and software is designed and more »