8 of 8 Support Specialist Jobs in East Anglia

Role Overview: Provide first line technical support to clients, resolving issues with applications, operating systems, networks and databases. Manage support tickets from start to finish, keeping customers updated through the support portal, phone and email. Work with third party suppliers and internal teams, and provide on site support for Go live events. Work Pattern: Hybrid, minimum … two days in office per week, longer for initial training period. Salary: £27k - £30k Key Responsibilities: Deliver professional customer service throughout each support ticket and keep clients informed of progress Record and resolve incidents and requests in line with service desk standards Provide first line support, diagnosing and resolving technical issues to restore service quickly Communicate with customers … via the support portal, telephone and email Liaise with third party suppliers and act as a central point of contact Monitor and escalate incidents as needed Attend meetings and provide on site support at Go lives Carry out other tasks as required by company guidelines Desirable Skills: Microsoft Windows, Server, SQL Server HL7, DICOM, PACS, RIS Voice recognition More ❯

Role Overview: Provide first line technical support to clients, resolving issues with applications, operating systems, networks and databases. Manage support tickets from start to finish, keeping customers updated through the support portal, phone and email. Work with third party suppliers and internal teams, and provide on site support for Go live events. Work Pattern: Hybrid, minimum … two days in office per week, longer for initial training period. Salary: £27k - £30k Key Responsibilities: Deliver professional customer service throughout each support ticket and keep clients informed of progress Record and resolve incidents and requests in line with service desk standards Provide first line support, diagnosing and resolving technical issues to restore service quickly Communicate with customers … via the support portal, telephone and email Liaise with third party suppliers and act as a central point of contact Monitor and escalate incidents as needed Attend meetings and provide on site support at Go lives Carry out other tasks as required by company guidelines Desirable Skills: Microsoft Windows, Server, SQL Server HL7, DICOM, PACS, RIS Voice recognition More ❯

a customer-focused company, Transcend can quickly respond to the market's changing needs. Role Description This is a full-time hybrid role for a IT and Product Technical Support Specialist at Transcend Information, Inc. The Specialist will be responsible for providing IT, Product, Technical support, Customer support, CAR & FAR support. The role is based … in Hemel Hempstead with some remote work allowed. The job will require travel when needed to customer sites or online to support the sales function. Qualifications and Job Responsibilities Product Support, Technical Support, IT support and Customer support CAR + FAR Analysis support Product presentation skills Customer visits (Online + F2F meetings) Strong analytical More ❯

a customer-focused company, Transcend can quickly respond to the market's changing needs. Role Description This is a full-time hybrid role for a IT and Product Technical Support Specialist at Transcend Information, Inc. The Specialist will be responsible for providing IT, Product, Technical support, Customer support, CAR & FAR support. The role is based … in Hemel Hempstead with some remote work allowed. The job will require travel when needed to customer sites or online to support the sales function. Qualifications and Job Responsibilities Product Support, Technical Support, IT support and Customer support CAR + FAR Analysis support Product presentation skills Customer visits (Online + F2F meetings) Strong analytical More ❯

award-winning company who is driving a change in the parking industry and reimagining urban mobility , we are currently looking for a detail-oriented and reliable Client and Customer Support Specialist to join their growing team. Their mission is simple but powerful: to transform parking into a seamless, automated experience, paving the way for smarter, more sustainable cities. … in the UK, and significant VC/PE investment, they’re scaling rapidly. Role Overview: This role is an excellent opportunity for a motivated professional with experience in customer support who is eager to work in a fast-paced, tech-driven environment. As a Customer and Client Support Specialist , you will handle a wide range of support queries, ensuring high-quality service and effective resolution of customer and client issues. Key Responsibilities: Customer & Client Assistance: Provide support to drivers and clients, addressing queries and support requests efficiently via Zendesk. Stakeholder Communication: Engage with a variety of internal and external stakeholders to resolve issues across the company’s service estate. Fast-Paced Problem Solving: Manage More ❯

Junior Software Engineer SuccessFactors Support Specialist Remote (Home-based) Part-time Flexible hours Are you looking to build your career in HR systems or SAP SuccessFactors? Were looking for a Junior Software Engineer/Support Specialist to support the day-to-day operation and improvement of our SuccessFactors HR platform. This is a part-time … supportive, collaborative team. What You'll Be Doing Youll work alongside experienced colleagues to: Assist with the configuration and maintenance of SAP SuccessFactors modules Help troubleshoot technical issues and support users across HR and IT teams Test system updates and contribute to regular improvements Support training sessions and create helpful guides for users Maintain data accuracy, role permissions … and basic reporting functions Collaborate with IT on system access and basic integration support What Youll Need A basic understanding of HR systems or cloud platforms (e.g., SAP, Workday, Oracle, etc.) Interest in HR tech or software engineering Experience of SuccessFactors Willingness to learn configuration and support tools Familiarity with Excel or data tools is a plus Some More ❯

Junior Software Engineer – SuccessFactors Support Specialist Remote (Home-based) Part-time Flexible hours Are you looking to build your career in HR systems or SAP SuccessFactors? We’re looking for a Junior Software Engineer/Support Specialist to support the day-to-day operation and improvement of our SuccessFactors HR platform. This is a part … collaborative team. What You'll Be Doing You’ll work alongside experienced colleagues to: Assist with the configuration and maintenance of SAP SuccessFactors modules Help troubleshoot technical issues and support users across HR and IT teams Test system updates and contribute to regular improvements Support training sessions and create helpful guides for users Maintain data accuracy, role permissions … and basic reporting functions Collaborate with IT on system access and basic integration support What You’ll Need A basic understanding of HR systems or cloud platforms (e.g., SAP, Workday, Oracle, etc.) Interest in HR tech or software engineering Willingness to learn configuration and support tools Familiarity with Excel or data tools is a plus Some experience with More ❯

award-winning company who is driving a change in the parking industry and reimagining urban mobility , we are currently looking for a detail-oriented and reliable Appeals and Compliance Support Specialist to join their growing team. Their mission is simple but powerful: to transform parking into a seamless, automated experience, paving the way for smarter, more sustainable cities. … role is an excellent opportunity for a junior professional or fresh graduate looking to start a career in a fast-paced, tech-driven environment. As an Appeals and Compliance Support Specialist , you will process parking contraventions, ensuring accuracy and compliance while contributing to the smooth operation of the company's enforcement systems. The position offers hybrid working conditions … structured training, and opportunities for career advancement. Key Responsibilities: Enforcement Administration: Manage the enforcement process from start to finish using specialist software, ensuring all steps are completed accurately and on time. Case Management : Work closely with the team to address and resolve a high volume of cases, meeting deadlines and maintaining compliance standards. Multi-Faceted Environment: Operate effectively across More ❯