2 Support Specialist Jobs in Leeds

M365 Technical Support Specialist Between £40K-£55K Leeds (onsite/hybrid) The opportunity has arisen to work with an award winning global organization as part of their digital workshop team. This is a great opportunity for those who have previous experience of working with M365 and are looking … Maintaining the current M365 environment including troubleshooting issues related to connectivity and mobility * Working with Microsoft Exchange, OneDrive, Teams and SharePoint for administration and support * Involved in the planning and implementation of project relating to M365 and Azure * Creating documentation of M365 processes and procedures * Resolve user deployment issues more »

our products and services. With a wide variety of solutions available, from websites to applications to integrated data systems, they may need help or support with their packages. This includes but is not limited to software handling, service requests, product updates, service interruptions, etc. What You’ll Do Trouble … record of delivering high quality customer service in a customer focused environment, preferably a contact center Experience of working in a technical or software support capacity would be ideal Experience of CRM and telephony systems beneficial (preferably Salesforce Service Cloud and Genesys) IT qualifications/degree educated would be more »