Leeds, England, United Kingdom Hybrid / WFH Options
Agfa
Technical Specialist Remote Support We are currently looking for a Technical Specialist Remote Support, who will be reporting to the Customer Support Manager. (S)he will be responsible for the ownership and 2nd line resolution of Incidents and Service Requests for AGFA HealthCare’s Northern Europe customer base. Location: Leeds, UK (hybrid working, 50% at … on customers SLAs, ensuring Incidents are resolved within SLA - (10%) Escalate Incidents, as needed, on behalf of the customer to appropriate technical resources, coordinating global interaction between other Regional Support Services, Global Support Network (GSN), Problem Management and third-party vendors. – (5%) Perform root cause analysis on high priority Incidents and document recommendations to prevent reoccurrences – (10%) Recommend … expert working knowledge of our current and future products and solutions – (10%) Requirements: • IT Diploma or Degree (qualification by experience accepted) • Minimum of 2 Years in Customer Service Application Support • Proven track record in providing high-quality support for customer-facing applications. • Proficiency in IT Service Management (ITIL) Demonstrated experience with ITIL best practices and frameworks for efficient More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
Nuffield Health
Regional Technology SupportSpecialist - North North & Scotland | Hybrid Working | Technology | Permanent | Full Time Competitive salary, depending on experience 37.5 Weekly Hours Nuffield Health is the charity that’s building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes – we’ll do whatever it takes to look after the … UK’s wellbeing. It starts with passion and commitment to quality. It starts with you. As a Regional Technology SupportSpecialist , you’ll bring experience of working in a modern ITIL-based IT service organisation, providing technical support and experience of managing a complex IT infrastructure. You will have excellent communication skills as well as have technical … ability of supporting major outages, Windows 7-10 and Microsoft Cloud technologies. As our Regional IT SupportSpecialist, you will provide desk-side support within dedicated region/cluster supporting all Nuffield Health sites, who can provide a high standard of support to Nuffield Health IT users. As our Regional Technology SupportSpecialist, you More ❯
Job Description Technical SupportSpecialist required. Our client is a well-established supplier of access control equipment based in Leeds. Due to ongoing success, they are seeking a Technical SupportSpecialist to join the team, who has an understanding of electro-mechanical and/or security related products. Technical SupportSpecialist Position Overview Being … technical queries by fault-finding and troubleshooting over the phone and face to face (these are not IT related queries). Delivering pre/post installation technical advice. Providing support and expertise with wiring diagrams. Being a product expert on a wide range of products and answering questions from customers and colleagues about products. Providing the best possible customer … service and achieving high customer satisfaction, aiming for a first-time fix. Developing strong and long-standing relationships with regular customers. Testing suspected faulty equipment. Technical SupportSpecialist Position Requirements 3+ years of experience within a customer service/technical support environment. Proven background within electro-mechanical and/or security products. Proven experience in diagnosing and More ❯
Social network you want to login/join with: Dental Software SupportSpecialist, leeds, west yorkshire col-narrow-left Client: GreatLab Location: leeds, west yorkshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 10.06.2025 Expiry Date: 25.07.2025 col-wide Job Description: Location: Remote Ideally located in the Midlands. Job … and stay ahead in a demanding industry. Our platform helps labs manage cases, organize workflows, and serve their dentist clients more effectively. We’re hiring a Dental Lab Technical SupportSpecialist to help lead the way in supporting our users. This is a unique opportunity for someone with a dental background who’s ready to grow into a … leadership role in a tech company. Your Role This is more than just a support role. You’ll play a key part in shaping the way we help dental labs succeed. In addition to handling day-to-day support requests, you’ll take ownership of building and expanding our Help Center through making videos, tutorials , improving documentation, and More ❯
Social network you want to login/join with: Customer SupportSpecialist, Leeds, West Yorkshire Client: Ascendion Location: Leeds, West Yorkshire, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 1 Posted: 04.06.2025 Expiry Date: 19.07.2025 Job Description: We are urgently looking for a Customer SupportSpecialist to join our Device Intelligence team. More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
DataAnnotation
Join to apply for the Customer SupportSpecialist role at DataAnnotation . About DataAnnotation DataAnnotation is committed to creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. Role Overview We are looking for a Customer SupportSpecialist to join our team and … Level: Not Applicable Employment Type: Contract Job Function: Writing/Editing Industry: Software Development Referrals increase your chances of interviewing at DataAnnotation by 2x. Get notified about new Customer SupportSpecialist jobs in Leeds, England, United Kingdom . We’re unlocking community knowledge in a new way, with experts adding insights directly into articles, aided by AI. #J More ❯
Leeds, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Tech Client SupportSpecialist (German), leeds, west yorkshire col-narrow-left Client: EIMS Location: leeds, west yorkshire, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 10 Posted: 09.06.2025 col-wide Job Description: Launch Your Tech Career with EIMS Global! ? Location: Hybrid … individuals to join our winning team during this exciting time of global expansion. If you bring the drive, curiosity, and hunger to grow, we’ll provide everything else — training, support, and a clear path to success in one of the highest-paying global industries: tech. ? What You’ll Be Doing Respond to inbound B2B queries from German-speaking customers … DACH region) Learn to understand and explain IT software solutions Build rapport with decision-makers and identify opportunities to upsell or expand support Collaborate with internal teams to resolve escalations and provide top-tier service Engage in continuous learning to build your tech knowledge and grow fast in your role ? What’s In It For You? ? OTE More ❯
Launch Your Tech Career with EIMS Global! Role: Tech Client Support Representative (German-speaking) Location: Hybrid – 3 days in our modern Bournemouth HQ (Granville Chambers, 21 Richmond Hill) & 2 days remote OTE: £28,000–£32,000 in Year 1 (Base + Quarterly Bonuses) EIMS Global Ltd is a fast-growing B2B tech sales & marketing agency with offices in the … winning team during this exciting time of global expansion. No experience? No problem! If you bring the drive, curiosity, and hunger to grow, we’ll provide everything else — training, support, and a clear path to success in one of the highest-paying global industries: tech. What You’ll Be Doing Respond to inbound B2B queries from German-speaking customers … DACH region) Learn to understand and explain IT software solutions Build rapport with decision-makers and identify opportunities to upsell or expand support Collaborate with internal teams to resolve escalations and provide top-tier service Engage in continuous learning to build your tech knowledge and grow fast in your role What’s In It For You? OTE More ❯