13 of 13 Support Specialist Jobs in Somerset

your skills and experience — talk with your recruiter to learn more. Base pay range Direct message the job poster from Franklin Fitch Recruitment Consultant at Franklin Fitch Third Line Support Analyst Location: Bath An award-winning, market-leading MSP based in Bath is looking for a 3rd Line Support Analyst to join the Service Desk team. The Role … help them get back to their role as efficiently as possible. Key Responsibilities: Providing excellent customer experience, through friendly, helpful technical issue resolution. Collaborate with 1st and 2nd line support teams to escalate, troubleshoot and resolve issues efficiently. Recording incoming support requests and maintaining detailed, accurate notes and time records. Referencing and updating client documentation and user guides. … out on-site work if required; troubleshooting, infrastructure installation, hardware refresh and other projects. Requirements: 3+ years of professional IT experience ideally in an MSP environment at 2nd level support or higher. Excellent customer service and problem-solving skills. Organisational, time management and documentation skills, preferably with experience of logging time. Technical Skills required: Windows Server including; Active Directory More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯

s growing business, working within a dedicated IT team. Your main responsibilities include technical troubleshooting, management, and maintenance of hardware and software. While your primary focus will be technical support, you will also have the opportunity to advise and engage with the business as a trusted IT partner. Additionally, you will develop and utilise your cybersecurity expertise as part … of the evolving IT security controls environment. Key Duties & Responsibilities: Serve as a primary contact for all IT issues. Provide expert-level support for complex hardware, software, and networking issues, including Windows, Office 365, Azure Administration, Entra ID, and other enterprise-level technologies. Administer system configurations, security settings, and user accounts, including the ERP system and other SaaS applications. … Contribute to the planning and execution of IT projects, including migrations and upgrades. Maintain established principles of cybersecurity and contribute to continuous improvements, working with the IT Support/Cybersecurity Manager to keep the environment secure. Create and maintain high-quality documentation for process control and evidence generation to support internal and external audits. Educate users on best More ❯

Social network you want to login/join with: We are seeking a proactive and technically skilled Shop Floor Application Support Specialist to join our team in supporting mission-critical manufacturing systems. You will provide L1.5/L2/L3 support for a range of Shop Floor IT tools , play a key role in testing and deploying … new functionalities, and ensure end-user readiness through training and documentation. Key Responsibilities: Provide L1.5/L2/L3 support for MES and shop floor applications such as: SIMATIC IT MES AOS ANDON systems SGM Portal Others as required Troubleshoot incidents, escalate complex issues to relevant teams, and follow through to resolution. Develop and maintain comprehensive technical documentation , including … with cross-functional teams to evaluate and implement new solutions or features for shop floor IT systems. Conduct training sessions for end-users on new releases and system updates. Support pre-MIP feature testing and validation in test environments. Ensure adherence to ITIL standards and best practices in incident and change management. Qualifications: Proven experience in manufacturing IT support More ❯

Specialist IT Support Engineer Department : Digital, Data & Technology Group Salary : Starting from £30,505, rising to £36,924 Closing date : Sunday 05 January 2025 Are you a skilled IT Professional with a background in IT support and service delivery? We have an exciting opportunity to join our team focused on the support of specialist and … a team of Senior Service Analysts supporting the administrative, learning, teaching, and research activities of the University. You will be actively involved in the day-to-day delivery of specialist IT support to the University, acting as the point of escalation for incidents, requests, and changes, and will provide technical expertise in your area. A typical day may … see you helping to set up and deploying equipment within a research laboratory, providing advice and guidance on specialist software requests, or installing software for a computational project across a wide range of hardware and operating systems. However, no two days are the same, as every single day brings its own new challenges and opportunities to gain experience. This More ❯

Associate (Accounting/Finance) Software Support Specialist Apply Online Looking for a meaningful way to apply your education in Accounting or Finance? Come and join our team of intelligent and motivated support professionals at Tyler Technologies. In this challenging role, you will assist our clients all over the country with their ERP Pro Financial Management Suite. Tyler … sector - cities, counties, schools and other government entities - to become more efficient, more accessible and more responsive to the needs of citizens. We have an opening for an Software Support Specialist on our ERP Pro Financials team. This role provides software support for Tyler clients in the use, functionality, and understanding of our products and databases for … knowledge by reviewing new functionality and testing new product issues Advocate for the client and ensure the software meets their business requirements May create or enhance documentation throughout the support process. Commits to expanding technological skills and knowledge of the Tyler products. Qualifications College degree or comparable work experience, preferably in accounting or finance Knowledge of payroll/accounting More ❯

NCG Tyne And Wear, England, United Kingdom Join or sign in to find your next job Join to apply for the Specialist Support Practitioner role at NCG NCG Tyne And Wear, England, United Kingdom 10 hours ago Be among the first 25 applicants Join to apply for the Specialist Support Practitioner role at NCG Specialist Support practitioner- Personal Care Do you want to make a difference? Role Description Specialist Support practitioner- Personal Care Do you want to make a difference? Newcastle College is seeking an enthusiastic and dedicated Specialist Support Practitioner in Personal Care to join a passionate team that supports the achievements of students with additional learning needs … and or disabilities including young people and adults. As a Specialist Support Practitioner, you will play a crucial role in assisting individuals who are require personal care including moving & handling, toileting, feeding and medication whilst maintaining the dignity of learners at all times. You will provide practical and mobility support for students who require assistance with manoeuvring More ❯

creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Customer Support Specialist to join our team and teach AI chatbots. You will have conversations with chatbots to measure their progress and write novel conversations to teach them appropriate responses. More ❯

work and choosing your own schedule. Do you have the following skills, experience and drive to succeed in this role? Find out below. We are looking for a Customer Support Specialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations in More ❯

Sales Support Executive – Bristol (Hybrid) £26,000 + Quarterly Bonus + Benefits This is a fast-paced coordination role supporting a team of Account Managers at a growing IT reseller. As a Sales Support Executive, you’ll handle a wide range of administrative tasks – from processing quotes and placing orders to updating customers on delivery times. You’ll … bonuses (up to £500), regular social events, and a structured progression plan with ongoing training and mentoring. What we’re looking for: 1+ year of experience in a sales support or admin-based role Strong communication skills and a confident, professional phone manner Good organisational skills and high attention to detail Ability to prioritise and manage a varied workload More ❯

delivery. Scaffolds and differentiates instruction so that all students can engage with the content in a rigorous and thought-provoking manner. Assists all students in learning content knowledge in support of the College SuccessAbilities. Understands and incorporates a variety of teaching methods, assessments, and technologies that align with class objectives, course competencies, and program outcomes. Uses a variety of … student learning, adjust instruction, and provide timely feedback to students. Incorporates performance-based assessment strategies and other forms of summative assessments. Collaborates with other programs, faculty, and teams to support learning. Collaborates with all students and Western staff to retain students and assist them in being successful. 3. Classroom Management - Supporting Actions Include: Uses student feedback and other data … for continuous improvement. Is accessible, available, and responsive to support a safe, positive learning environment. Understands and conveys the student code of conduct. Supports student success through referrals to appropriate student services. Defines and utilizes clear classroom policies and procedures that supports a positive learning environment and academic risk taking. Maintains labs, classrooms, and clinical spaces for safety, functionality More ❯

Social network you want to login/join with: Tech Client Support Specialist (German), bath col-narrow-left Client: EIMS Location: bath, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 10 Posted: 09.06.2025 col-wide Job Description: Launch Your Tech Career with EIMS Global! ? Location: Hybrid – 3 days in our modern … individuals to join our winning team during this exciting time of global expansion. If you bring the drive, curiosity, and hunger to grow, we’ll provide everything else — training, support, and a clear path to success in one of the highest-paying global industries: tech. ? What You’ll Be Doing Respond to inbound B2B queries from German-speaking customers … DACH region) Learn to understand and explain IT software solutions Build rapport with decision-makers and identify opportunities to upsell or expand support Collaborate with internal teams to resolve escalations and provide top-tier service Engage in continuous learning to build your tech knowledge and grow fast in your role ? What’s In It For You? ? OTE More ❯

Launch Your Tech Career with EIMS Global! Role: Tech Client Support Representative (German-speaking) Location: Hybrid – 3 days in our modern Bournemouth HQ (Granville Chambers, 21 Richmond Hill) & 2 days remote OTE: £28,000–£32,000 in Year 1 (Base + Quarterly Bonuses) EIMS Global Ltd is a fast-growing B2B tech sales & marketing agency with offices in the … winning team during this exciting time of global expansion. No experience? No problem! If you bring the drive, curiosity, and hunger to grow, we’ll provide everything else — training, support, and a clear path to success in one of the highest-paying global industries: tech. What You’ll Be Doing Respond to inbound B2B queries from German-speaking customers … DACH region) Learn to understand and explain IT software solutions Build rapport with decision-makers and identify opportunities to upsell or expand support Collaborate with internal teams to resolve escalations and provide top-tier service Engage in continuous learning to build your tech knowledge and grow fast in your role What’s In It For You? OTE More ❯