5 of 5 Support Specialist Jobs in Somerset

Do you have a keen interest in IT? If so, we have several exciting roles available within our IT Support team. You will provide telephone, web, and face-to-face support to all business users regarding IT incidents and requests. We have multiple roles available as an IT Support Specialist. What you'll do In this role … you will: diagnose and resolve first and second-line IT incidents and requests to agreed Service Levels Agreements (SLAs) help support projects to deliver new or changed services across the organisation build and configure laptops, desktops and tablets build and configure mobile phones, both smart and dumb maintain accurate and up-to-date asset information in the ITSM tool … accounts, software and hardware for new starters and movers disable accounts and access for leavers set up customers with access to network folders or files act as the IT Support Specialist in responding to issues at our Operations Centre safely move IT equipment when business users change location assist with the onboarding of new IT Support Specialists More ❯

Your new company An exciting opportunity has arisen with a well-performing and high-profile client based in the south-west that delivers high-quality IT support across secure environments. This is a fantastic opportunity to contribute to mission-critical operations while working within a structured and supportive team. Your new role As an IT Support Specialist … suggesting improvements to your Team Leader. What you'll need to succeed To be successful in this role, you'll need: Active SC Clearance (essential). Experience in IT support or service desk environments. Strong organisational skills and attention to detail. Ability to follow structured processes and manage assets effectively. Confidence in liaising with vendors and internal teams. A … now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C More ❯

creating quality AI. Join our team to help train AI chatbots while gaining the flexibility of remote work and choosing your own schedule. We are looking for a Customer Support Specialist to join our team and teach AI chatbots. You will have conversations with chatbots in order to measure their progress, as well as write novel conversations in More ❯

span several key areas: Onboarding & Offboarding: Lead welcome meetings, coordinate induction sessions, guide new joiners through HR systems and policies, and manage offboarding processes including reference requests Employee Relations Support: Provide first-line support for a wide range of associate queries- from benefits and absence to payroll and parental leave- both online and in person HR Data & Systems … Ensure data accuracy in Workday, support payroll and benefits processing, and identify opportunities to improve our systems and workflows AI & Insights: Help us explore AI tools to enhance our ways of working and generate actionable insights from HR data and reports Internal Communications: Support the creation and distribution of monthly newsletters and benefits bulletins and keep our intranet … content fresh and relevant Audit & Procurement Support: Assist with audit preparation for ISO certifications and collaborate with procurement on supplier onboarding, purchase orders, and invoicing You Are: You’re curious, detail-oriented, and eager to learn about HR. You enjoy working with people and thrive in a team environment where ideas are shared and collaboration is key. You Bring More ❯

Senior Technical Support Analyst (Microsoft 365 Specialist) - 5408 Job Type Permanent Location Taunton, Hammersmith or Birmingham Our client is seeking a Senior Service Desk Analyst for a well-established MSP and to be based in either their Taunton, Summerset office or their Hammersmith, London office or their Birmingham office, with 2 days remote working. Key Responsibilities: • Provide 3rd … line technical support to clients, specialising in Microsoft 365 (Exchange Online, SharePoint & Teams, etc.) • Manage and resolve complex issues related to desktop environments, including hardware and software configurations. • Support network infrastructure, including routers, firewalls, switches and VPN setups. • Troubleshoot and resolve escalated tickets from the 2nd line support team. • Perform system administration tasks, including Active Directory, Azure … Monitor system performance and ensure high availability for business-critical services. • Liaise with external vendors and service providers to resolve issues when required. • Provide mentorship and guidance to junior support staff. • Microsoft 365 - advanced knowledge of Exchange Online, SharePoint, Teams and OneDrive. • Experience with scripting and automation tools (PowerShell). • Microsoft 365 endpoint management including deployment services and policy More ❯