7 of 7 Support Specialist Jobs in the South West

Role: IT Support Specialist II Location: Hybrid (at least 3 days in office weekly) Salary Range: £36k – £40k base + 5% bonus About the Role This position is replacing an existing Support Level II role. The ideal candidate will have experience in front-line IT support … preferably within a fast-paced tech environment. We're looking for someone confident supporting both Windows and Mac (Apple) environments, with strong end-user support capabilities. Technical Requirements Ideally 3-4 years experience in technical support roles Solid experience with Windows and macOS environments Strong knowledge of Microsoft … and cloud services, including: User administration Account setup Familiarity with ITSM tools like Jira (or equivalent) Hardware provisioning and support (laptops, accessories, etc.) Experience performing onboarding/inductions for new starters Soft Skills People-oriented, with excellent interpersonal and communication skills Proactive, switched-on, and able to work independently More ❯

Job Title: IT Support Specialist Reports To: Financial Director Location: International Cheddar Head office Benefits: Competitive basic salary + 20 days holiday + your birthday off + health care scheme + enhanced maternity/paternity leave package + other company benefits Hours: Full time/Part Time (25+hours … business. This means that we thrive in a diverse, equitable culture where we celebrate inclusion and empowerment within our teams, and seek to always support our global community, minimising our carbon footprint wherever possible. To help grow this awareness we have adopted a companywide ESG focus. Purpose of role … IT Support Specialistwill provide technical assistance and troubleshooting for computer systems, hardware, software, and networks, ensuring smooth operation and productivity for internal and external users.They will diagnose and resolve problems, install and test new hardware/software, and may also train users on new systems. They will also manage More ❯

Role Overview: We are seeking a proactive and technically skilled Shop Floor Application Support Specialist to join our team in supporting mission-critical manufacturing systems. You will provide L1.5/L2/L3 support for a range of Shop Floor IT tools , play a key role in … testing and deploying new functionalities, and ensure end-user readiness through training and documentation. Key Responsibilities: Provide L1.5/L2/L3 support for MES and shop floor applications such as: SIMATIC IT MES AOS ANDON systems SGM Portal Others as required Troubleshoot incidents, escalate complex issues to relevant … evaluate and implement new solutions or features for shop floor IT systems. Conduct training sessions for end-users on new releases and system updates. Support pre-MIP feature testing and validation in test environments. Ensure adherence to ITIL standards and best practices in incident and change management. Qualifications: Proven More ❯

Role Overview: We are seeking a proactive and technically skilled Shop Floor Application Support Specialist to join our team in supporting mission-critical manufacturing systems. You will provide L1.5/L2/L3 support for a range of Shop Floor IT tools , play a key role in … testing and deploying new functionalities, and ensure end-user readiness through training and documentation. Key Responsibilities: Provide L1.5/L2/L3 support for MES and shop floor applications such as: SIMATIC IT MES AOS ANDON systems SGM Portal Others as required Troubleshoot incidents, escalate complex issues to relevant … evaluate and implement new solutions or features for shop floor IT systems. Conduct training sessions for end-users on new releases and system updates. Support pre-MIP feature testing and validation in test environments. Ensure adherence to ITIL standards and best practices in incident and change management. Qualifications: Proven More ❯

Job Title: Technical Support Specialist (Electrical Bias) Location: Poole, Dorset Salary: Depending on experience Job type: Full Time, Permanent Reports To: Controls Manager Ex-electrician? Time to hang up the tools-and give your knees a break. Help the people who install and maintain systems that save lives. … stuff clearly to non-technical people. You like knowing your work matters-especially when it's about life safety. What You'll Do: Technical Support: Be the go-to expert for technical queries-phone, email, remote login and CRM. Troubleshoot hardware, controls, and systems-especially in smoke ventilation, BMS … or fire safety installs. Translate complex issues into clear, practical guidance for installers and end-users. Support field engineers when they need backup, guidance, or verification. Continuous Improvement: Spot recurring issues and flag them for engineering or product review. Your insight will directly influence product design and future features. More ❯

Customer Support Agent – Professional Opportunity Our Client is seeking a dedicated and proactive Customer Support Agent to join their growing team. This role is pivotal in providing exceptional support to users, responding to queries, and delivering solutions within established SLA parameters. If you have a keen eye … customer-first mindset, and a drive to grow your career in a dynamic environment, this opportunity is for you. Role Overview As a Customer Support Agent, you will manage incoming support requests, diagnose technical issues, and collaborate with internal teams to ensure prompt and effective resolution. You’ll … critical role in enhancing user experiences and identifying opportunities for service improvements, all while embodying professionalism and technical aptitude. Key Responsibilities Efficiently manage inbound support tickets via phone and email, ensuring prompt triage and prioritization. Document and oversee support requests using ticketing systems, maintaining transparency with clients throughout More ❯

Customer Support Agent – Professional Opportunity Our Client is seeking a dedicated and proactive Customer Support Agent to join their growing team. This role is pivotal in providing exceptional support to users, responding to queries, and delivering solutions within established SLA parameters. If you have a keen eye … customer-first mindset, and a drive to grow your career in a dynamic environment, this opportunity is for you. Role Overview As a Customer Support Agent, you will manage incoming support requests, diagnose technical issues, and collaborate with internal teams to ensure prompt and effective resolution. You’ll … critical role in enhancing user experiences and identifying opportunities for service improvements, all while embodying professionalism and technical aptitude. Key Responsibilities Efficiently manage inbound support tickets via phone and email, ensuring prompt triage and prioritization. Document and oversee support requests using ticketing systems, maintaining transparency with clients throughout More ❯

We are delighted to be working with this Cambridge based company. They are recruiting for a Senior Support Coordinator to join their team on a full time, permanent basis with options of hybrid working. Key responsibilities will include: Providing 1st line support for staff members on bespoke, in … house applications, and escalating where necessary Providing training and support on systems to both technical and non-technical staff Working closely with the IT and Operations team to maintain software and Working with large datasets and assist with data management across the company Ensure compliance with company policies and More ❯

of quality care by valuing, developing, and rewarding the dedicated individuals who work with us. With a focus on innovation and responsiveness, our franchise support office ensures our network operates efficiently, stays compliant, and uses data to drive improvements in care and business performance. Are you a detail-oriented … Cloud Systems and Data expert? You will ensure our network makes the most of existing systems, support training and knowledge development alongside data management and interrogation to enable everyone to deliver outstanding care and achieve business success. What will you do? Lead the optimisation of all key cloud-based … minimize disruptions Partner with the team to ensure systems and analytics align with the company's growth strategy Lead process and system improvements to support continued business growth and success Who are you? You have experience managing cloud software systems, ideally within a care setting You're able to More ❯

of quality care by valuing, developing, and rewarding the dedicated individuals who work with us. With a focus on innovation and responsiveness, our franchise support office ensures our network operates efficiently, stays compliant, and uses data to drive improvements in care and business performance. Are you a detail-oriented … Cloud Systems and Data expert? You will ensure our network makes the most of existing systems, support training and knowledge development alongside data management and interrogation to enable everyone to deliver outstanding care and achieve business success. What will you do? Lead the optimisation of all key cloud-based … minimize disruptions Partner with the team to ensure systems and analytics align with the company's growth strategy Lead process and system improvements to support continued business growth and success Who are you? You have experience managing cloud software systems, ideally within a care setting You're able to More ❯