Support Technician Jobs in the North of England

1 to 25 of 35 Support Technician Jobs in the North of England

Trainee IT Support Technician

Manchester, Lancashire, England, United Kingdom
IT Career Switch
Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. … suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also … is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £24K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT More ❯
Employment Type: Full-Time
Salary: £24,000 - £30,000 per annum
Posted:

Trainee IT Support Technician

Leeds, West Yorkshire, England, United Kingdom
IT Career Switch
Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. … suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also … is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £24K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT More ❯
Employment Type: Full-Time
Salary: £24,000 - £30,000 per annum
Posted:

Trainee IT Support Technician

Fenwick, Newcastle Upon Tyne, Tyne and Wear, England, United Kingdom
IT Career Switch
Trainee IT Support Technician - No Experience Required Are you looking to kick-start a brand new career in IT? We are recruiting for companies who are looking to employ our IT Technician Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. … suits you. The traineeship is broken down into 3 easy steps. Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also … is the most commonly asked for certificate in entry level IT roles. Guaranteed Job Placement (Starting salary £24K-£30K) At this point you will have fully completed our IT Technician Traineeship and be ready to start work. Through our range of partnerships throughout the UK with IT organisations, we are able to place you into an entry level IT More ❯
Employment Type: Full-Time
Salary: £24,000 - £30,000 per annum
Posted:

1st Line IT Support Technician - Hull

Cottingham, North Humberside, England, United Kingdom
Hybrid / WFH Options
Principal IT
1st Line IT Support Technician (Hybrid) - £23,000/£24,000 per annum - Hull Principal IT are working with an industry leading and award-winning managed technology provider that are looking for a 1st line support technician to join their team. I'm looking for a proactive and customer-focused IT Support Technician to … join our growing IT Support Team. In this varied and rewarding role, you'll be responsible for providing first-line technical support to end users across multiple systems and environments. You'll be supporting Windows desktops, Microsoft 365 environments, and network infrastructure while occasionally working with MacOS, Linux, and mobile platforms. Every day brings new challenges and as … the company grows, so will your opportunities for development and career progression. Key Responsibilities Deliver remote and occasional onsite IT support to customers Diagnose and resolve issues related to Windows OS, Microsoft 365, and networking Install, configure, and troubleshoot Microsoft Office 365 applications and services Manage your workload using our internal ticketing system Take customer calls, raise and update More ❯
Employment Type: Full-Time
Salary: £23,000 - £24,000 per annum
Posted:

1st Line IT Support Technician - Hull

Cottingham, East Riding of Yorkshire, United Kingdom
Hybrid / WFH Options
Principal IT
1st Line IT Support Technician (Hybrid) - £23,000/£24,000 per annum - Hull Principal IT are working with an industry leading and award-winning managed technology provider that are looking for a 1st line support technician to join their team. I'm looking for a proactive and customer-focused IT Support Technician to … join our growing IT Support Team. In this varied and rewarding role, you'll be responsible for providing first-line technical support to end users across multiple systems and environments. You'll be supporting Windows desktops, Microsoft 365 environments, and network infrastructure while occasionally working with MacOS, Linux, and mobile platforms. Every day brings new challenges and as … the company grows, so will your opportunities for development and career progression. Key Responsibilities Deliver remote and occasional onsite IT support to customers Diagnose and resolve issues related to Windows OS, Microsoft 365, and networking Install, configure, and troubleshoot Microsoft Office 365 applications and services Manage your workload using our internal ticketing system Take customer calls, raise and update More ❯
Employment Type: Permanent
Salary: £23000 - £24000/annum
Posted:

Infrastructure Support Technician

Hessle, North Humberside, England, United Kingdom
Consortium Professional Recruitment
Infrastructure Support Technician Location: Hessle Salary: Depending on experience Job Type: Full-time, PermanentWe’re partnering exclusively with a well-established UK manufacturing organisation to recruit an experienced Infrastructure Support Technician.This is an exciting opportunity to join a company with a strong heritage, forward-thinking leadership, and a commitment to innovation through technology. The successful candidate will … take a key role in maintaining and evolving core infrastructure systems across a diverse IT environment. The Role: This position focuses on providing 2nd and 3rd line support across a broad range of infrastructure technologies. The successful candidate will also contribute to project delivery, ensuring systems remain secure, reliable, and fit for the future.You’ll be working closely with … internal stakeholders and external partners, balancing day to day support with longer term development of infrastructure platforms. The role offers variety and technical depth within a collaborative environment. Key Responsibilities of the Infrastructure Support Technician: Provide 2nd/3rd line support for core IT infrastructure. Support and maintain Microsoft Server environments, VMware, and SANs. Contribute More ❯
Employment Type: Full-Time
Salary: Salary negotiable
Posted:

Infrastructure Support Technician

Hessle, North Humberside, North East, United Kingdom
Consortium Professional Recruitment
Infrastructure Support Technician Location: Hessle Salary: Depending on experience Job Type: Full-time, Permanent We're partnering exclusively with a well-established UK manufacturing organisation to recruit an experienced Infrastructure Support Technician. This is an exciting opportunity to join a company with a strong heritage, forward-thinking leadership, and a commitment to innovation through technology. The successful … candidate will take a key role in maintaining and evolving core infrastructure systems across a diverse IT environment. The Role: This position focuses on providing 2nd and 3rd line support across a broad range of infrastructure technologies. The successful candidate will also contribute to project delivery, ensuring systems remain secure, reliable, and fit for the future. You'll be … working closely with internal stakeholders and external partners, balancing day to day support with longer term development of infrastructure platforms. The role offers variety and technical depth within a collaborative environment. Key Responsibilities of the Infrastructure Support Technician: Provide 2nd/3rd line support for core IT infrastructure. Support and maintain Microsoft Server environments, VMware More ❯
Employment Type: Permanent
Posted:

Infrastructure Support Technician

Hessle, East Riding of Yorkshire, United Kingdom
Consortium Professional Recruitment Ltd
Infrastructure Support Technician Location: Hessle Salary: Depending on experience Job Type: Full-time, Permanent We’re partnering exclusively with a well-established UK manufacturing organisation to recruit an experienced Infrastructure Support Technician. This is an exciting opportunity to join a company with a strong heritage, forward-thinking leadership, and a commitment to innovation through technology. The successful … candidate will take a key role in maintaining and evolving core infrastructure systems across a diverse IT environment. The Role: This position focuses on providing 2nd and 3rd line support across a broad range of infrastructure technologies. The successful candidate will also contribute to project delivery, ensuring systems remain secure, reliable, and fit for the future. You’ll be … working closely with internal stakeholders and external partners, balancing day to day support with longer term development of infrastructure platforms. The role offers variety and technical depth within a collaborative environment. Key Responsibilities of the Infrastructure Support Technician: Provide 2nd/3rd line support for core IT infrastructure. Support and maintain Microsoft Server environments, VMware More ❯
Employment Type: Permanent
Posted:

IT Support Technician

Rotherham, Canklow, South Yorkshire, United Kingdom
Adria Solutions Ltd
IT Support Technician Are you an experienced IT Support Technician ready to take your skills to the next level in a dynamic and collaborative environment? Join our clients Group IT team, where you’ll play a vital role in delivering high-quality technical support across multiple departments and companies. Key Responsibilities Provide first and second … line support via a central help desk. Diagnose and resolve issues with IT and telephony equipment. Monitor IT systems proactively to ensure efficiency and minimise downtime. Carry out planned maintenance with minimal disruption to core business functions. Liaise with third-party suppliers and support providers. Maintain system and user security, including access control and password management. Contribute to … process enhancements. Ensure all work adheres to Health & Safety and company guidelines. What We’re Looking For Essential: Minimum 3 years’ experience in a 1st/2nd line IT support role. Strong knowledge of Microsoft Operating Systems, Microsoft 365, Office Suite, and Active Directory. Solid understanding of basic networking (DHCP, DNS, routing). Excellent communication and customer service skills. More ❯
Employment Type: Permanent
Salary: £25000 - £30000/annum
Posted:

1st Line IT Support Technician / First Line IT Support Engineer

Manchester, United Kingdom
Hybrid / WFH Options
Netteam tX Ltd
Job Title: First Line Support Technician Location: Manchester Salary: Competitive Job Type: Permanent, Full Time An exciting opportunity has arisen to join us as an First Line Support Technician. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and … actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the Role: We are looking for an ambitious First Line Support Technician, to join our Helpdesk Team, working from our Manchester office. You will provide first-line technical support in a Service Desk environment for multiple clients, working … closely with other Support Technicians. You will manage incidents from logging to resolution, gaining valuable exposure to a diverse range of technologies and enhancing your knowledge and skills. This is the perfect opportunity for someone currently working as a First Line Support Technician, looking to develop their skills or someone who is looking for their first role More ❯
Employment Type: Permanent
Posted:

1st Line IT Support Technician / First Line IT Support Engineer

Manchester, Lancashire, England, United Kingdom
Hybrid / WFH Options
Netteam tX Ltd
Job Title: First Line Support Technician Location: Manchester Salary: Competitive Job Type: Permanent, Full Time An exciting opportunity has arisen to join us as an First Line Support Technician. Netteam tX is a comprehensive IT Managed Service Provider (MSP) offering a complete suite of technology solutions to businesses across the UK. At Netteam tX, we recognise and … actively encourage creativity and innovation, and we strongly believe that it is our people that make us great. About the Role: We are looking for an ambitious First Line Support Technician, to join our Helpdesk Team, working from our Manchester office. You will provide first-line technical support in a Service Desk environment for multiple clients, working … closely with other Support Technicians. You will manage incidents from logging to resolution, gaining valuable exposure to a diverse range of technologies and enhancing your knowledge and skills. This is the perfect opportunity for someone currently working as a First Line Support Technician, looking to develop their skills or someone who is looking for their first role More ❯
Employment Type: Full-Time
Salary: Competitive salary
Posted:

Apprentice Digital Support Technician - REF 14822

17 HARLING STREET, BURNLEY, England
P3 COMPUTER SERVICES LIMITED
P3 Computer Services Ltd in Burnley are recruiting for an Apprentice Digital Support Technician. The successful candidate will work towards completing a Level 3 Digital Support Technician apprenticeship over the duration of 18 months. Role Dealing with customers face to face at P3 over the phone and onsite Performing builds, repairs, and remote technical support Opportunity … to learn about desk support and IT security Training Level 3 Digital Support Technician Functional skills Work based learning Progression onto full time employment. Apprenticeship Standard Digital support technician (level 3) Training Provider NORTH LANCS. TRAINING GROUP CIC Working Week Monday - Friday, 9:00am - 5:30pm/30 minutes lunch unpaid/relaxed breaks throughout More ❯
Employment Type: Advanced Apprenticeship
Salary: £15,704 a year
Posted:

IT Support Technician

Great Driffield, Kelleythorpe, East Riding of Yorkshire, United Kingdom
Hybrid / WFH Options
Hawk 3 Talent Solutions
IT Desktop Support Technician Driffield East Riding YO25 £30,000 per annum plus annual bonus Full time Permanent role with one day working from home after probation. Commutable from Hull, Bridlington, Hornsea, Goole, Beverley, Market Weighton, Pocklington or Cottingham The Role Hawk 3 Talent Solutions are looking for a highly motivated IT Desktop Support Technician ready … to make an immediate impact to this organisation based near Driffield, East Riding. The successful candidate will be responsible for providing 1st and 2nd line IT support to all customers, ensuring the highest levels of customer service are maintained. Working to ITIL principles, the successful candidate with ensure that all IT policies and procedures are maintained whilst proactively reviewing … and evaluating emerging trends from a client perspective, to maintain the current and future business needs. Experience, Qualifications & Training 3-5 years previous customer facing support role, ideally technology related Imaging and build skills, for both Laptops and Mobile Phones. Customer focussed with excellent interpersonal skills. Excellent communication and people skills to engage confidently with a wide range of More ❯
Employment Type: Permanent
Salary: £30000/annum
Posted:

Apprentice IT Support Technician

Unit 32, Priory Tec Park, Saxon Way, Priory Park, Hessle, England
XPS SOLUTIONS LIMITED
You will be responsible for the IT and technical support for the company and potential clients. Role Deliver remote and occasional onsite IT support to customers Diagnose and resolve issues related to Windows OS, Microsoft 365, and networking Install, configure, and troubleshoot Microsoft Office 365 applications and services Manage your workload using our internal ticketing system Take customer … calls, raise and update support tickets, and ensure timely resolution Liaise directly with users to understand and explain technical issues clearly Maintain SLA compliance and ensure high levels of customer satisfaction Contribute to documentation and internal knowledge sharing Training Advanced Level Apprenticeship in IT Digital Support Technician consisting of: Level 3 Apprenticeship in IT Digital Support Technician Level 2 Functional Skills in Mathematics (if applicable) Level 2 Functional Skills in English (if applicable) You will be required to attend a half-day session at the Training Centre per week where you will work towards any functional skills (where needed) that are required, alongside enhancing your IT knowledge and capabilities. Additional off the job training More ❯
Employment Type: Advanced Apprenticeship
Salary: £13,741 a year
Posted:

IT Support Technician

Wakefield, West Yorkshire, England, United Kingdom
MFK Recruitment
We have an exciting opportunity for an IT Support Technician to join our well-established client in Wakefield. MFK Recruitment has successfully recruited 42 IT professionals for this well-established company in the past 5 years, 30 are still with the company too! Extremely ambitious company and they’re very interested in having individuals join their team, who … are keen to progress and succeed. Our client is an IT Managed Services company that supports the Education sector. IT Support Technician - main responsibilities: • To manage all incidents and customer requests from receipt to resolution and closure• To ensure service level agreement standards are met• To promptly complete any admin paperwork and documentation• Keep accurate records of all … information using IT Service Management tools• Promote best practices and adhere to change control process• Accurately plan and organise a working week• Review scorecard weekly with Team Lead IT Support Technician - skills & experience: • Experience in using Windows Server/Active Directory• Experience in using Office 365 Admin• Exposure to Cloud support • Experience working with SLA’s• Experience More ❯
Employment Type: Full-Time
Salary: £30,000 - £32,000 per annum
Posted:

IT Support Technician

Sheffield, S9, Meadowhall, South Yorkshire, United Kingdom
Integral Recruitment Ltd
IT Support Technician £25,500 + Excellent Benefits Sheffield, S9 | Travel required – own car essential Keywords: IT Support, 1st Line, 2nd Line, Helpdesk, Service Desk, SLA, Apple Mac, iOS, AV, PC, Desktop, Software, Hardware, Education Are you passionate about technology and great with people? Whether you’re just starting your career or already have experience in IT … support, this could be the perfect opportunity for you. We’re working with a forward-thinking, education-focused organisation whose mission is to provide exceptional education at the heart of the community . Due to continued growth, they’re looking for a proactive and enthusiastic IT Support Technician to join their friendly and supportive team. This role … is open to candidates at all levels – you might already be in a similar support role, just finished an IT course, or simply have a strong interest in tech and the motivation to learn. Full training will be provided, and there’s a clear pathway for career progression. Alongside a competitive salary, you’ll benefit from up to More ❯
Employment Type: Permanent
Salary: £25500/annum
Posted:

Digital Support Technician Apprentice

Riverside, Mountbatten Way, Congleton, England
CLIENT FIRST SOLUTIONS LIMITED
Join our team as a Digital Support Technician Apprentice and take the first step toward a rewarding career in IT! We’re looking for someone with a passion for technology, excellent communication skills, and a strong customer service mindset. If you have a natural problem-solving ability and a desire to learn and grow in the IT field. … Role Active directory administration, setting up domain users and email Adding new users to current IT system and setting up appropriate security groups for them Liaise and manage support calls logged Resolve any general IT issues within the company Maintain and support internal telephone systems, printers and network Demonstrate effective communication skills with all users to understand and … as part of a team to troubleshoot IT issues through our helpdesk system and directly with employees Proactive server and desktop monitoring Daily network monitoring Daily backup monitoring Server support and maintenance task management Server/Desktop OS and hardware installation Provide out of hours support where required Training This role could grow into a full-time position More ❯
Employment Type: Advanced Apprenticeship
Salary: £14,722.50 a year
Posted:

Plant Floor Support Technician

Liverpool, England, United Kingdom
Tata Technologies
reality by designing, engineering and validating the products of tomorrow for the world’s leading manufacturers. Due to our continued growth we are now recruiting for a Plant Floor Support Technician to be based at our office in Helewood, Liverpool Our Digital Enterprise Solutions (DES) Department leverages extensive manufacturing know-how for enlightened enterprise systems. Our deep industry … Our world-class consultants enable organizations to realize the power of the integrated enterprise by providing superior consulting and implementation services. The Role: The role of the Plant Floor Support Technician revolves around the support of hardware, applications and software at a manufacturing site. You will work alongside senior resources within the team ensuring that applications are … running to support the efficiency of the plant. Please note this is a 24 hour rotating shift pattern onsite in Halewood. Knowledge and Experience: Experience of 1st line IT support Ideally worked in a manufacturing/production environment but not essential Basic Understanding of Microsoft applications/software Excellent communication skills and proactive attitude Problem solving skills This More ❯
Posted:

2nd Line Desktop Support Technician

Brandesburton, North Humberside, United Kingdom
Hybrid / WFH Options
Prestige Recruitment Specialists
2nd Line Desktop Support Technician YO25 Based 28000 - 32000 DOE Monday to Friday Remote working available after 6 month probation The Opportunity: We are looking for a highly motivated Desktop Support Technician ready to make an immediate impact to our organisation. The successful candidate will be responsible for providing 1st and 2nd line IT support More ❯
Employment Type: Permanent
Salary: GBP 28,000 - 32,000 Annual
Posted:

2nd Line Desktop Support Technician

East Riding of Yorkshire, Brandesburton, United Kingdom
Hybrid / WFH Options
Prestige Recruitment Specialists
2nd Line Desktop Support Technician YO25 Based £28000 - £32000 DOE Monday to Friday Remote working available after 6 month probation The Opportunity: We are looking for a highly motivated Desktop Support Technician ready to make an immediate impact to our organisation. The successful candidate will be responsible for providing 1st and 2nd line IT support More ❯
Employment Type: Permanent
Salary: £28000 - £32000/annum
Posted:

Final Quality & Manufacturing Support Technician

Stockport, Greater Manchester, North West, United Kingdom
NOVANTA TECHNOLOGIES UK LIMITED
Final Quality & Manufacturing Support Technician ?? Location: Stockport, UK ?? Full-Time | Permanent ?? Precision. Innovation. Impact. ?? Join Novanta Where Innovation Meets Purpose At Novanta Stockport we dont just build laserswe build the future. Our cutting-edge technology powers life-changing innovations in healthcare, robotics, and advanced manufacturing. Now, were looking for a detail-driven, hands-on Final Quality & Manufacturing Support Technician to help us deliver excellence, one laser at a time. ?? Your Mission As a key player in our production and logistics team, youll ensure every laser system that leaves our facility meets the highest standards of quality and performance. From final inspections to supporting soak tests and logistics, your work will directly impact the success of our … precision ?? Troubleshoot and resolve quality issues in collaboration with manufacturing leads ?? Manage soak testsensuring lasers are tested, logged, and ready for dispatch ?? Maintain accurate QC records and logistics documentation ??? Support operational teams with 5S tasks and continuous improvement initiatives ?? What You Bring Solid understanding of manufacturing processes Manual dexterity and a sharp eye for detail Strong communication and problem More ❯
Employment Type: Contract
Posted:

Telecom Support Technician

Sheffield, South Yorkshire, England, United Kingdom
Elevation Recruitment Group
Telecom Support TechnicianSheffield – Site based - Mon-Friday£28,000 – £30,000 Elevation IT are exclusively working with a progressive services business in Sheffield as the look to appoint a Telecom Support Technician As a result of their fast and continual growth, they are looking to expand their engineering team with an enthusiastic, highly talented and technically astute … support engineer. Key Responsibilities: Provide remote support and maintenance for telecom customers Provide technical and non technical phone support May involve some occasional field work Management of support case system The successful candidate will have the following experience: Minimum of 1 years’ experience in telephone system installation and maintenance Knowledge of iPECS phone systems would be … although not essential Experience of working with IP Networking, Switches, Routers and SIP Trunks Knowledge of Wi-Fi technologies Some knowledge of IT and Windows based operating systems and support beneficial but not essential Ability to communicate with people from a technical and non-technical background To find out more contact us today More ❯
Employment Type: Full-Time
Salary: £28,000 - £30,000 per annum
Posted:

IT Support Technician

Alderley Edge, Cheshire, North West, United Kingdom
Adria Solutions
IT Service Technician Cheshire/South Manchester On behalf of our industry-leading client based in Alderley Edge, we are currently recruiting for a IT Service Technician. As IT Service Technician, you will provide 1st line technical support queries in a professional manner, always maintaining a high degree of customer service. The IT Service Technician will … coming through and provide solutions where possible, owning the resolution of each customer query. Prioritise incoming queries Answering calls, dealing with email requests, Face to face/at desk support, remote support for teams outside Head Office. Drive service improvements and add value to processes To carry out routine configuration and installation of software and hardware. To provide … customer service excellence, ensuring all users contacts are handled in a pleasant, helpful, and professional manner, with regular updates provided to the customer. The IT Service Technician will have the following: Office 365 Admin & Management experience of the full suite of apps including OneDrive, Exchange, Teams, Yammer. Azure Active Directory Maintenance Desktop Support Win10 & MacOS Device Management & Monitoring More ❯
Employment Type: Permanent
Salary: £28,000
Posted:

IT Support Technician

Wilmslow, Cheshire, United Kingdom
Adria Solutions Ltd
IT Service Technician – Cheshire/South Manchester On behalf of our industry-leading client based in Alderley Edge, we are currently recruiting for a IT Service Technician. As IT Service Technician, you will provide 1st line technical support queries in a professional manner, always maintaining a high degree of customer service. The IT Service Technician will … coming through and provide solutions where possible, owning the resolution of each customer query. Prioritise incoming queries Answering calls, dealing with email requests, Face to face/at desk support, remote support for teams outside Head Office. Drive service improvements and add value to processes To carry out routine configuration and installation of software and hardware. To provide … customer service excellence, ensuring all users contacts are handled in a pleasant, helpful, and professional manner, with regular updates provided to the customer. The IT Service Technician will have the following: Office 365 Admin & Management – experience of the full suite of apps including OneDrive, Exchange, Teams, Yammer. Azure Active Directory Maintenance Desktop Support – Win10 & MacOS Device Management & Monitoring More ❯
Employment Type: Permanent
Salary: £25000 - £28000/annum
Posted:

IT Support Technician

Alderley Edge, Wilmslow, Cheshire, United Kingdom
Adria Solutions Ltd
IT Service Technician – Cheshire/South Manchester On behalf of our industry-leading client based in Alderley Edge, we are currently recruiting for a IT Service Technician. As IT Service Technician, you will provide 1st line technical support queries in a professional manner, always maintaining a high degree of customer service. The IT Service Technician will … coming through and provide solutions where possible, owning the resolution of each customer query. Prioritise incoming queries Answering calls, dealing with email requests, Face to face/at desk support, remote support for teams outside Head Office. Drive service improvements and add value to processes To carry out routine configuration and installation of software and hardware. To provide … customer service excellence, ensuring all users contacts are handled in a pleasant, helpful, and professional manner, with regular updates provided to the customer. The IT Service Technician will have the following: Office 365 Admin & Management – experience of the full suite of apps including OneDrive, Exchange, Teams, Yammer. Azure Active Directory Maintenance Desktop Support – Win10 & MacOS Device Management & Monitoring More ❯
Employment Type: Permanent
Salary: £25000 - £28000/annum
Posted:
Support Technician
the North of England
10th Percentile
£25,000
25th Percentile
£27,938
Median
£30,000
75th Percentile
£33,750
90th Percentile
£34,775