Operational Systems Administrator
South Shields, Tyne and Wear, England, United Kingdom
Jackson Hogg - Tech
Job Purpose We are seeking a proactive and experienced Operational Systems & Applications Specialist to ensure the smooth functioning, support, maintenance, and continuous improvement of our operational systems and software applications. You will play a vital role in maintaining system reliability, integrating new solutions, and enabling business growth through effective IT support. Scope of the Role You will be … responsible for the support and development of enterprise-level operational systems and applications. This includes ensuring optimal system performance, implementing regular updates and enhancements, and aligning technology with business needs. Key Responsibilities Ensure operational systems run efficiently, with minimal downtime and optimal performance Support users in day-to-day system usage and develop solutions to enhance business processes … Plan and lead IT projects including software upgrades, system integrations, and infrastructure improvements Develop and manage integrations (APIs/EDIs) between operational systems, ERP, and external partners Collaborate with internal teams and external vendors to enhance system functionality and resolve issues Lead incident response for system outages and functionality failures, keeping stakeholders informed Train users and create training materials More ❯
Employment Type: Full-Time
Salary: £40,000 - £50,000 per annum
Posted: