1 of 1 Systems Support Jobs in Kent

In this role, you will provide essential technical support to our organisation, ensuring the efficient operation of computer systems, networks, and software applications. Your proactive approach to troubleshooting, willingness to learn, and strong communication skills will contribute to the success of our IT infrastructure. Key Skills: · Ability to troubleshoot and solve problems effectively and efficiently in a fast … IT infrastructure. · Proven knowledge of Microsoft 365 and Entra ID · Familiarity with Azure infrastructure and services · Must have a customer focused attitude. Responsibilities: · Provide first line technical assistance and support to internal customers for hardware, software and network related issues. · Respond to customers promptly and establish the best way to provide support as effectively and efficiently as possible. … Day to day management of the internal Helpdesk, ensuring knowledge base articles are reviewed and kept relevant and customer enquiries are responded to in a timely and appropriate manner. · Support remote users and assist in remote connectivity issues. · Assist in the setup and maintenance of network equipment across the business including routers, switches, and wireless access points. · Assist in More ❯