2nd Line IT Support & Field Engineer
- Hiring Organisation
- IT Answers
- Location
- Liverpool, Merseyside, United Kingdom
- Employment Type
- Permanent
- Salary
- £30000 - £34000/annum
senior infrastructure or field-project role. What You'll Be Doing Resolving escalated 2nd-line tickets — hardware, software, networking, M365, AD, DNS / DHCP, VPNs, firewalls, VLANs, Wi-Fi Attending customer sites for reactive fixes, installs and infrastructure projects Installing / replacing PCs, printers, access points … switches, firewalls and routers Installing and terminating Cat5e / Cat6 cabling, patch panels and cabinets Keeping documentation, network diagrams and handover notes sharp Covering the field rota during busy periods, holidays and sickness What You'll Bring 2nd-line support, infrastructure or MSP engineering experience Strong Windows troubleshooting ...