that upskills those with limited or no knowledge of what reporting can bring. in depth knowledge of Microsoft Power Platform (specifically Power BI / Power Automate), Microsoft D365 Administration and customisation. a good understanding of Microsoft Server technologies (including SQL Server and SSMS) and Fetch XML queries utilising … Dataverse. familiar with Remote Desktop functions (RDP) and basic web troubleshooting (e.g. Edge Developer Tools, TCP/IP port requirements). solver, detail oriented, pro-active and team worker. numerical with attention to detail and analytical mindset. work and build relationship across various departments … teams and levels. Apps development experience is desirable (model driven / canvas-based applications). with issue / project tools such as DevOps / Jira is desirable. Follow us on LinkedIn for up-to-date industry news and our latest vacancies: https: /more »
The role: Technical Support (Linux / cPanel / Hosting) Business: Web Hosting Contract: Permanent, full-time, Mon to Fri 0900-1700 - fully onsite Salary: £28k to £32k basic + benefits Location: Near to Preston, Lancashire Please note: Due to the location of the businesses data centre … candidates MUST already live within a sensible commutable distance of Preston, Lancashire AND Manchester. ** Candidates requiring relocation / visa sponsorship CANNOT be considered ** Snapshot of the role: Assisting clients with level 1 & 2 support requests via email / help desk, telephone in relation to services provided. … Linux environment via command line. Knowledge of the underlying principles of web hosting services in a Linux environment (web, email, SSL, DNS and IP addressing, firewalls / security). Experience with software management in Linux (installing / upgrading RPM’s, software compiles). Excellent more »
site team. Offer specialist, professional IT consultation and advice in specified areas of expertise, managing systems proactively and professionally. Manage site IT equipment / infrastructure, log and update Helpdesk calls, and provide technical support for incidents / problems. Implement recommendations to minimize service disruption; build / configure IT hardware / software; maintain systems performance / capacity; document faults / failures; update asset management db; test systems / releases regularly. Assist in completing tasks within own area of responsibility for project delivery to agreed timescales; produce accurate … business needs or departmental objectives. We are looking to speak to people who can; Communicate complex technical issues effectively with multi-disciplinary staff / organisations / suppliers. Prioritise customer service while maintaining customer focus. Quickly learn new programs and in-house business applications. Investigate problems, develop more »
Whitehaven, Cumbria, North West, United Kingdom Hybrid / WFH Options
In Technology Group Limited
Job Title: 1st / 2nd Line IT Support Engineer Location: Whitehaven Structure: Hybrid (1 day WFH) Salary: up to £33,000 DOE We're seeking a talented IT Support Engineer to play a pivotal role in providing technical assistance to a varied range of clients industries, ensuring the … strategies, our client provide the very best in support for IT & Cyber Security, AV & Video Conferencing, Unified Communications, Radio systems and IT Infrastructure / Networking support. Partnered with the likes of Sony, Lenovo, Zoom, Aruba, WatchGuard, AVAYA, Gamma, BOSE, Logitech and many more! Benefits: Choose your own career … in line with KPI's & SLA's Assist managers on key projects Floorwalking rota Skills required: Office 365 Applications Active Directory DNS, DHCP, TCP/IP Telecoms / VOIP Router configurations / installations LAN / Wireless Networks Desirable more »
Manchester, England, United Kingdom Hybrid / WFH Options
iO Associates - UK/EU
Lead Network Engineer Flexible / Hybrid Working Full Time - Manchester My client is one the UK's leading Managed Service Providers, specialising in IT and Cloud solutions. They now on the lookout for an experienced Lead Network Engineer to join their Manchester based team on a Full-Time … and enforce network security policies, including firewall administration and access monitoring. Upgrade network equipment and firewalls, configure routing and switching devices, and manage IP addressing. Provide remote support to on-site engineers and end users during installations and troubleshoot any issues that arise. Communicate with customers to capture … of experience in Layer 2 and Layer 3 networking, including Cisco and Dell switches, and Cisco routing (OSPF, BGP). Prior experience managing / mentoring junior engineers Strong understanding of network security principles, including firewall configuration (Cisco / SonicWALL / Fortinet). Familiarity with more »
Active Directory Services, Group Policy, Windows Terminal Services, PowerShell, etc. Advanced Exchange (2016, 2019) installation, configuration, and troubleshooting Virtualization configuration and troubleshooting (HyperV / VMware) Firewall troubleshooting across mainstream products Network Management skills including TCP/IP, L3 routing, VLAN management, and … LAN / WAN SQL Server troubleshooting experience General hardware / software troubleshooting and problem-solving skills Disaster Recovery, Replication, and Recovery knowledge Anti-virus technologies expertise (Eset, Bitdefender) Willingness to attain Microsoft accreditations Desirable Skills: Microsoft 365 - Azure, SharePoint, OneDrive, Exchange & Intune / Endpoint … Manager proficiency Scripting and task automation using tools like PowerShell Relevant Microsoft certifications in Networking / Desktop / Servers Advanced level experience with VoIP systems (CTX) - troubleshooting and administration Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and more »
Desktop Support Engineer Up to £35,000 Warrington We have a new opportunity for an experienced Desktop / IT Support Engineer to join a large & successful engineering company to provide user support to around 3000 users based in the UK. Working within an established team of 8 support … for applicants who have experience in a Microsoft Windows environment working at 1st & 2nd line support. You will have experience of: Windows 10 / 11, MS Office Suite, Office 365. Furthermore, current knowledge of PC hardware and the ability to set up, configure, and rebuild workstations will be … PC BIOS and configuring PC and workstation builds. Driving licence is essential as some work will be off site with remote PC builds / Off site Configs. - Milage is paid for by the company. Ticketing System Experience - Pref ServiceNow. Exposures with TCP/IPmore »
Burnley, England, United Kingdom Hybrid / WFH Options
Serata Search (UK) Ltd
SENIOR IT ENGINEER / 3RD LINE BASED BURNLEY, ONSITE, ONE DAY WFH, WITH OCCASIONAL TRAVEL TO CLIENTS – NORTH WEST UP TO 40K BASIC PLUS BENEFITS AND POTENTIAL CAR ALLOWANCE Our client is a leading provider of ICT Solutions. Established for many years they are hugely successful and cover … Ideally we would like someone ambitious that is an accomplished 2nd line engineer and now wants to step up into a 3rd line / Project role and really develop their technical skills . Candidates must also be very client focused as providing an excellent level of service is … and interesting projects Providing strong server and desktop support across our customer networks Keeping clients updated as to the progress of their request / issue status Maintaining agreed SLA’s To provide an escalation point for sales / customers / technical, and to manage more »
Services, Certificate Services, ADFS, and PowerShell. Experience in advanced Exchange (2016, 2019) installation, configuration, and troubleshooting. Expertise in virtualization configuration and troubleshooting (HyperV / VMware). Strong firewall troubleshooting skills across mainstream products. Proficiency in network management including TCP/IP, L3 … routing, VLAN management, and LAN / WAN. Experience in SQL Server troubleshooting and disaster recovery. Familiarity with anti-virus technologies such as Eset and Bitdefender. Desirable Skills: Microsoft 365 expertise including Azure, SharePoint, OneDrive, Exchange, and Intune / Endpoint Manager. Proficiency in scripting and task automation … using PowerShell. Relevant Microsoft certifications in Networking / Desktop / Servers. Advanced level experience with VoIP systems (CTX) - troubleshooting and administration. more »
Wirral, Merseyside, North West, United Kingdom Hybrid / WFH Options
Proactive Appointments Limited
Manager to join them on a hybrid working basis. Job Purpose The Technical Manager is responsible for the technology systems that deliver 24 / 7 / 365 services for the client's Monitoring Services Business, namely the support and maintenance of the 8x8 and 3CX telephony … systems and the Sentinel and Immix alarm handling platforms, amongst a wide range of other supporting signalling and communication technologies including TCP/IP, VPN, 4G and data storage technologies including SQL. The Technical Manager manages the remote engineering team and is responsible for … Standards including ISO27001, ISO22301 and support accreditation compliance. SIM Supplier Management- Utilisation, Overage, Tariffs, Contracts Management of SQL Data – Stored Procedures, Reporting Monitor / Manage / support Training of the remote Monitoring Engineer Support function to deliver excellent service. Ensure ARC compliance with all Monitoring Standards more »
team of professionals within a forward-thinking and innovative IT department that is undergoing an exciting period of change. Key Responsibilities: · Providing 1st / 2nd line support to incoming queries · Resolving all service queries in a timely manner, escalating where appropriate · Maintaining records · Providing support to projects and … further department development where needed Essential Skills: ··Minimum 12 months experience in a similar IT support role · Experience in supporting a Windows Server / Azure AD / M365 Environment · Experience working in a similar role providing 1st / 2nd line technical support · Experience with … O365 / M365 Administration · Understanding of LAN, WAN. DNS, DHCP, TCP/IP · Experience delivering exception customer service · Azure Fundamentals / AWS Cloud Certifications (Desired) · An understanding of the ITIL framework (ITIL Foundation v4 Certified- Desired) #IDTHW more »
Job Title: 1st / 2nd Line Helpdesk Engineer Location: Wigan Work Structure: Office based Salary: £25,000 - £30,000 We are working with … an expanding Managed Service Provider in Wigan who pride themselves in fantastic customer service, specialising in managed security infrastructure, IT support and internet/ VOIP services. You will be working within a collaborative environment with a highly skilled team of professionals who deliver solutions to a wide … range of organisations across the North West. Benefits : Competitive salary dependent on experience Professional development and growth plan Full support / induction and training Collaborative and supporting team environment Workplace pension Technical Skills: Microsoft Office 365 Antivirus solutions Internet Connectivity Active Directory / Group Policies more »
Cheadle, Greater Manchester, Staffordshire, United Kingdom Hybrid / WFH Options
Jobwise Ltd
required. Act as a point of contact for contractors and external suppliers; clearly communicate any technical issues. To occasionally travel to different premises / locations as and when required showing flexibility with working times. To be part of the ICT out of hours call out rota. What do … of installs, moves and changes including build and desk moves. Experience of using remote desktop support tools. Knowledge of mobile phone support IOS / Android. Networking knowledge such as TCP/IP, LAN / WAN. Ability to use own initiative more »
The ideal candidate will have experience with: Microsoft 365 and applications Windows & Mac Operating Systems Azure AD & Active Directory Networking Protocols - DNS, DHCP, TCP/IP, WAN / LAN Virtualisation technologies such as Hyper-V & VMware Security - Anti-virus, Anti-spam etc … SharePoint, Teams, OneDrive, Exchange Windows 10 / 11 and Windows Server Day-to-day: Provide technical support to clients remotely and face-to-face Ensure clients are always kept up-to-date Escalate unresolved tickets to 3rd Line Diagnose & resolve hardware and software issues Educate clients on how more »
The ideal candidate will have experience with: Microsoft 365 and applications Windows & Mac Operating Systems Azure AD & Active Directory Networking Protocols - DNS, DHCP, TCP/IP, WAN / LAN Virtualisation technologies such as Hyper-V & VMware Security - Anti-virus, Anti-spam etc … SharePoint, Teams, OneDrive, Exchange Windows 10 / 11 and Windows Server Day-to-day: Provide technical support to clients remotely and face-to-face Ensure clients are always kept up-to-date Escalate unresolved tickets to 3rd Line Diagnose & resolve hardware and software issues Educate clients on how more »
resolve issues; Investigate the problem whilst keeping in contact with the customer and logging notes in the system; Engage with Telefónica Tech and / or client partners to resolve issues Weekend and out-of-hours will sometimes be necessary but not immediately; On- call rota operated on evening … department; VMware; management, and deployment of Virtual Machines; Automated Patch management via WSUS and third-party tools; End user support ie. Windows 10 / Windows 11, VPN, account administration etc. Network technologies ie. TCP/IP, VPN, DHCP / DNS more »
with digging into tech challenges aiding the infrastructure team. You'll be the link between the Service Desk team and the platform (Infrastructure / Systems) teams, making sure everything runs smoothly. Skills needed: People skills for high-level customer service and working with stakeholders and third parties. Strong … to roll with changes in a fast-paced environment. Quick learner when it comes to new tech and apps. Understanding of Windows 10 / 11, Windows Server 2019 / 2022, O365, M365, and Microsoft Active Directory. Installing and setting up business software. 3 to 5 years … troubleshooting or 2nd line end user support. Some experience of project-based work before. Desirable & other tech you will be involved with: Azure / Entra, Exchange, TCP/IP, CISCO, VMware, and Network storage. This is a great opportunity for a candidate more »
with digging into tech challenges aiding the infrastructure team. You'll be the link between the Service Desk team and the platform (Infrastructure / Systems) teams, making sure everything runs smoothly. Skills needed: People skills for high-level customer service and working with stakeholders and third parties. Strong … to roll with changes in a fast-paced environment. Quick learner when it comes to new tech and apps. Understanding of Windows 10 / 11, Windows Server 2019 / 2022, O365, M365, and Microsoft Active Directory. Installing and setting up business software. 3 to 5 years … troubleshooting or 2nd line end user support. Some experience of project-based work before. Desirable & other tech you will be involved with: Azure / Entra, Exchange, TCP/IP, CISCO, VMware, and Network storage. This is a great opportunity for a candidate more »
1st / 2nd Line Support Engineer - MSP - £ 30 ,000 + on-call / call out fees Middlewich An award-winning MSP possessing over 20 years experience covering the North West, are looking for a 1st / 2nd Line Support Engineer with a good knowledge … would be spent on customer sites (generally within an hour of Cheshire) with also 1 week in every 4 spent on-call (24 / 7 cover) which is paid extra for being called out. This tends to be only for extreme circumstances that are critical issues and happens … vehicle provided and a fuel card for business use. You will ideally have a skillset covering: Windows Server and associated technologies Virtualisation - VMware / Hyper-V Understanding of security solutions (e.g. firewall policies, VPN, IPS, filtering, EPDR) LAN / WAN technologies, with networking concepts such as more »
Provider based on the outskirts of Liverpool. The company are growing their team and are on the look out for an enthusiastic 1st / 2nd Line Engineer who has experience working at this level. The successful candidate will be responsible for providing technical assistance to clients covering IT … help with processes Prioritising and managing many open cases at one time Technical and personal requirements: Knowledge of basic networking including understanding of TCP/IP, DNS, DHCP, WAN / LAN Office 365 Administration Antivirus / Security platforms Virtualisation - VMWare … Ability to provide step-by-step technical help and advice Benefits: 25 days holiday plus bank holidays Free on-site parking Wellbeing packages / Gym memberships Regular team socials Company annual bonus Flexible working structure Great pension scheme If this role is of interest to you, please apply more »
Provider based on the outskirts of Liverpool. The company are growing their team and are on the look out for an enthusiastic 1st / 2nd Line Engineer who has experience working at this level. The successful candidate will be responsible for providing technical assistance to clients covering IT … help with processes Prioritising and managing many open cases at one time Technical and personal requirements: Knowledge of basic networking including understanding of TCP/IP, DNS, DHCP, WAN / LAN Office 365 Administration Antivirus / Security platforms Virtualisation - VMWare … Ability to provide step-by-step technical help and advice Benefits: 25 days holiday plus bank holidays Free on-site parking Wellbeing packages / Gym memberships Regular team socials Company annual bonus Flexible working structure Great pension scheme If this role is of interest to you, please apply more »
client is a multi-business organisation, with a particular specialism in Telecoms, looking for a highly competent DevOps Systems Admin in Linux Redhat / CentOS ! You will have a strong background in 24x7 production environment and proficient in Enterprise Linux administration (Ideally CentOS / Redhat / … knowledge of Linux Services, i.e. Ng i nx, Samba, NFS, Postfix Good working knowledge of relational databases ( PostgreSQL , MSSQL) Strong working knowledge of TCP/IP, iptables and networking technologies Preferable Skills VMWare vSphere, KVM REST & Message Queues Spring, Hibernate and Maven Exposure to more »
Preston, Lancashire, North West, United Kingdom Hybrid / WFH Options
Be Technology
EndPoint troubleshooting including Windows 10 & 11 ** Strong experience in Office 365 including configuration and administration ** Previous experience and strong knowledge with Hyper-V / VMware ** Advanced in TCP/IP, LAN, WAN, and VPN troubleshooting ** Great communication and customer / … as and when the business needs (occasional) Qualifications and Experience: ** 4+ Years experience End-User Support ** 3+ Years experience in a Service Desk / Helpdesk environment ** Full UK Driving License Salary: GBP 35,000 - 45,000 DOE Location: Preston - Hybrid Working Pattern: 5 days (Mon - Friday 9am - 5pm more »
Macclesfield, Cheshire, North West, United Kingdom
Adria Solutions
of user problems and log all calls promptly. Efficiently coordinate with field engineers and various departments. Required Skills & Experience: Basic OS knowledge (Windows / Mac), networking, TCP/IP protocols. Minimum 1-2 years experience in a similar role. Proficiency in Remote … Device Management, Office / Microsoft 365, and PC System Build. Desired Skills: Experience with CCTV, Access Control, and AV systems. Benefits Life Cover Training and Development Opportunities Ideal Candidate: We seek a team player with solid communication skills who is self-motivated, capable of meeting deadlines, and more »
infrastructure and systems adoption. Troubleshoot and resolve network and server-related issues. Analyse infrastructure and conduct capacity planning for future projects. Manage system / application installations, patching, and upgrades. Provide technical training, support, and guidance for escalations. Implement enterprise Single Sign-On (SSO) and multi-factor authentication. Drive … the development of colleagues and the team overall. Skills and Qualifications: Proven experience in designing and documenting systems / hardware deployment. Proficiency in scripting and automation, Windows Server, Active Directory, Azure, O365, and Power Automate. Certification or working towards Azure Associate / Expert Level, MCSE, MCSA … CCNA, or CCNP. Strong knowledge of SANs, NAS, backup / DR software, or cloud-based backup systems. Familiarity with SCCM, Monitoring software, PowerShell, and Azure runbooks. Understanding of TCP/IP, DHCP, DNS, LAN, WAN, Routers, Switches, and firewalls. Experience with virtualization more »