Northwich, Cheshire, North West, United Kingdom Hybrid / WFH Options
TEEMZ LTD
Service Desk TeamLeader, £35,000 per annum Benefits, Northwich (Cheshire), Hybrid working included i.e. 3 days in the office, 2 from home, Global Company with greta culture. Overview of the Service Desk TeamLeader: Are you ready to step up, stand out, and LEAD? If you're a powerhouse of tech know-how … with a heart for service and a passion for inspiring othersthen this Service Desk TeamLeader opportunity is your stage. As a Service Desk TeamLeader , you will become the heartbeat of our clients service desk operations, guiding a team of top-tier engineers to deliver world-class support to high-value … t just team leadershipthis is leadership at its finest. You'll bring clarity to chaos, structure to scale, and energy to execution. Service Desk TeamLeader Duties: Own service desk productivity, ensuring tasks are prioritised, covered, and completed on timeevery time. Build a culture of motivation, collaboration, and excellencebecause energy is contagious. Be the go More ❯
200TB of digital data, and scanning more than 17 million images per month. Since forming in 1999 we have grown steadily, and we now employ over 1,700 Team Members across six countries. Together we support more than 11,500 clients through our network of over 70 secure, monitored and compliant record centres. As our clients single source … the full record lifecycle, including file storage; secure online access; data protection; business continuity; and secure destruction. Key Responsibilities Set schedules, including vacations for all Record Centre Specialist Team Members based at our Northwich Record Centre, updating as necessary to maintain optimum effectiveness. Assist Record Centre Team Members in daily operations through hands on direction, assist … of OASIS Group Vision: Purpose; Core Values; and Mission. ? Candidate Requirements Previous experience of working in a service delivery role preferably within the records management industry. TeamLeader experience preferred and/or Supervisor dependent on experience. Ability to communicate with all levels of the organisation. Ability to build and develop successful long-term relationship with clients More ❯
vision is a world in which technology makes lives easier, society fairer and our planet green Overview: The Shift Lead/Manager is responsible for overseeing the shift team, which consists of a mix of 1st and 2nd line engineers, ensuring full 24/7 ITPS coverage. A key part of the role is maintaining appropriate staffing levels … managing workloads, and implementing new workstreams. This position functions similarly to a service desk management role, requiring a proactive approach to team performance, service quality, and operational efficiency. Collaboration with other teams within the operations department is essential to ensure seamless work handovers. The shift team is responsible for event management and serves as the first … multiple teams in a Service Desk style environment. Proven ability to define, attain buy in, & collectively implement a strategic plan aligned to business operational needs delivering tangible value. Motivational leader instilling an accountable, collaborative, communicative & empowered culture. Competent in preparing & presenting reports & strategic plans to internal & external key stakeholders. Strong customer service orientation positioning the business as a value More ❯
vision is a world in which technology makes lives easier, society fairer and our planet green Overview: The Shift Lead/Manager is responsible for overseeing the shift team, which consists of a mix of 1st and 2nd line engineers, ensuring full 24/7 ITPS coverage. A key part of the role is maintaining appropriate staffing levels … managing workloads, and implementing new workstreams. This position functions similarly to a service desk management role, requiring a proactive approach to team performance, service quality, and operational efficiency. Collaboration with other teams within the operations department is essential to ensure seamless work handovers. The shift team is responsible for event management and serves as the first … multiple teams in a Service Desk style environment. Proven ability to define, attain buy in, & collectively implement a strategic plan aligned to business operational needs delivering tangible value. Motivational leader instilling an accountable, collaborative, communicative & empowered culture. Competent in preparing & presenting reports & strategic plans to internal & external key stakeholders. Strong customer service orientation positioning the business as a value More ❯
200TB of digital data, and scanning more than 17 million images per month. Since forming in 1999 we have grown steadily, and we now employ over 1,700 Team Members across six countries click apply for full job details More ❯