business, managing customer relationships and upsells, customer experience, facilitating daily operations, and performing cross-collaborative tasks across the company. The team is currently split into seven verticals: Sales Engineering, TechnicalAccount Management, Platform Compliance & Operations, Relationship Management, Settlement and Trading Operations, Technical Solution Engineers, and Customer Experience. TechnicalAccount Management manages the post-sales technical engagement with the customer, leading all technical requirements and delivery of functionality for the initial phase, as well as maintaining the relationship with the platform for additional phases of their integration and expansion. The TechnicalAccountManager also works closely with the Relationship Management Team to roll out complex new use cases and new projects … with existing customers. Successful candidates will be excited by the challenges of learning a highly technical product in an evolving regulatory environment, leading complex technical integrations, building relationships with customers, and driving real improvement in customer operations through our solutions. This role reports to the VP, Global Head of TechnicalAccount Management. Responsibilities Work closely with More ❯
TechnicalAccountManager, AWS Enterprise Support Job ID: Amazon Web Services EMEA SARL Greek Branch An AWS TechnicalAccountManager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology. … drive our customers' adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more. Our TechnicalAccount Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going … through significant transformation. You'll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. Key job responsibilities You'll build solutions, provide technical guidance and advocate for the customer. Ensure AWS environments remain operationally healthy whilst reducing cost and complexity. Develop trusting relationships with customers, understanding their business needs and technicalMore ❯
TechnicalAccountManager, ES - EMEA-ISV Job ID: AWS EMEA SARL (UK Branch) At Amazon, our vision is to be earth's most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon Web Services (AWS) is a secure cloud … functionality to help businesses scale and grow. Millions of businesses are using AWS cloud solutions to build sophisticated applications with increased flexibility, scalability and reliability. The Role An AWS TechnicalAccountManager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor, you'll have a direct impact in helping … drive our customers' adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more. Our TechnicalAccount Managers partner with some of the most iconic businesses in the country, ranging from rising startups building their business from scratch to large enterprises going through significant More ❯
TechnicalAccountManager London - Hybrid or UK - Remote About Snowplow Snowplow is the global leader in customer data infrastructure for AI, enabling every organisation to transform raw behavioural data into governed, high-fidelity fuel for AI-powered applications-including advanced analytics, real-time personalisation engines, and AI agents. Digital-first companies like Strava, HelloFresh, Auto Trader, Burberry … into their applications. Thousands of companies rely on Snowplow to uncover customer insights, predict customer behaviours, hyper-personalise customer experiences, and detect fraud in real time. The Opportunity The TechnicalAccountManager (TAM) sits within our Technical Services team and reports to the TechnicalAccount Management Lead. This customer-facing role blends technical … advisory support to customers regarding solutions and use case development, by providing actionable execution of success criteria and solutioning complex problems. Work with customers to identify, diagnose and resolve technical challenges with their Snowplow solution - including front-end implementation, data modelling, real-time data processing, and more. Educate and enable our customers through tailored workshops and advisory sessions. Collaborate More ❯
TechnicalAccountManager Location: Weybridge Salary: £60,000-£85,000 base + commission OTE up to £118,000 Contract Type: Permanent Hours: 37.5 hours per week A global IT solutions provider is seeking a commercially driven TechnicalAccountManager to join its expanding team. This role sits within the EMS Business Unit and plays … in delivering enterprise mobility and device management (EMM/MDM) solutions, particularly for public sector and enterprise clients. You'll be responsible for managing the full customer lifecycle, from technical onboarding and solution design through to commercial upsell and renewals. With a strong mix of hands-on technical delivery and consultative sales experience, you'll help drive business … exceptional value to clients. Key Responsibilities Lead end-to-end deployment of MDM solutions Oversee on-premise implementation, solution design, integration, and security architecture reviews Act as the primary technical contact for key enterprise and public sector clients Deliver workshops, technical QBRs, and stakeholder engagement sessions Own account growth through renewals, upsells, and expansion opportunities Identify and More ❯
Senior Specialist, TechnicalAccountManager page is loaded Senior Specialist, TechnicalAccountManager Apply locations London time type Full time posted on Posted 30+ Days Ago job requisition id R7614 Company Description We're - you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when … better every day. Ideal. Because a role here isn't just another job; it's a career-defining opportunity to build the future of fintech. Job Description In Enterprise TechnicalAccount Management (TAM), you will be instrumental in building and maintaining strategic relationships with key clients, ensuring their satisfaction by resolving their technical issues, optimizing their payment … solutions and delivering exceptional service with your technical expertise and strong interpersonal skills. What you'll be doing: Relationship Management: Build and nurture long-term relationships with key clients, serving as their primary point of contact for technical matters. Customer Success: Understand our clients' business needs and goals, proactively identify opportunities to optimize their payment solutions, and ensure More ❯
Senior Specialist, TechnicalAccountManager page is loaded Senior Specialist, TechnicalAccountManager Apply locations London time type Full time posted on Posted 15 Days Ago job requisition id R7614 Company Description We're - you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when … better every day. Ideal. Because a role here isn't just another job; it's a career-defining opportunity to build the future of fintech. Job Description In Enterprise TechnicalAccount Management (TAM), you will be instrumental in building and maintaining strategic relationships with key clients, ensuring their satisfaction by resolving their technical issues, optimizing their payment … solutions and delivering exceptional service with your technical expertise and strong interpersonal skills. What you'll be doing: Relationship Management: Build and nurture long-term relationships with key clients, serving as their primary point of contact for technical matters. Customer Success: Understand our clients' business needs and goals, proactively identify opportunities to optimize their payment solutions, and ensure More ❯
TechnicalAccountManager, ES - EMEA-SMB Job ID: Amazon EU SARL (Poland Branch) An AWS TechnicalAccountManager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology. You'll … craft and execute strategies to drive our customers' adoption and use of AWS services. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. Our TechnicalAccount Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You'll provide advice on architecture, support strategy, project, and launch planning as well More ❯
TechnicalAccountManager UK-PS, Enterprise Support Job ID: AWS EMEA SARL (UK Branch) An AWS TechnicalAccountManager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology. You … ll craft and execute strategies to drive our customers' adoption and use of AWS services. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and … technical challenges, and help them achieve the greatest value from AWS. Our TechnicalAccount Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You'll provide advice on architecture, support strategy, project, and launch planning as More ❯
Senior TechnicalAccountManager, (ES - SI - Strat) Job ID: Amazon EU SARL (UK Branch) Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, TechnicalAccount Managers (TAM) support our … including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to Fortune 500 enterprises. The Role As a TAM, you will help craft and execute strategies to … drive our customers' adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding incidents, trade-offs, support, and risk management. You will provide advocacy More ❯
Snr. TechnicalAccountManager, AWS Enterprise Support Job ID: AWS EMEA SARL (UK Branch) - F93 At Amazon, our vision is to be earth's most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon Web Services (AWS) is a … and other functionality to help businesses scale and grow. Millions of businesses are using AWS cloud solutions to build sophisticated applications with increased flexibility, scalability and reliability. An AWS TechnicalAccountManager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping … drive our customers' adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more. Our TechnicalAccount Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going More ❯
Specialist TechnicalAccountManager - Security and Compliance, EMEA EU North Are you a technologist with deep expertise in Cloud Security and Compliance? We're looking for Security and Compliance experts to help customers build confidence and capability to operate their most critical and sensitive workloads at scale on AWS. As a Specialist TechnicalAccountManager … as a trusted customer advisor and strategist for security and compliance. This is a post-sales advisory role within our Enterprise Support team, where you can further develop your technical, leadership, and consulting skills while working with organizations facing sophisticated security and compliance challenges. You'll provide strategic guidance to customers on implementing robust security controls, compliance frameworks, and … level customers including public sector. Join us in helping customers build secure, compliant cloud environments that enable innovation while meeting stringent regulatory Key job responsibilities • Provide customers with deep technical expertise in security and compliance to achieve operational excellence in security, resilience, and efficiency. • Collaborate with TechnicalAccount Managers, Solutions Architects, and account managers to ideate More ❯
Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You'll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. At Amazon, our vision is to be earth's most customer-centric company. In … and other functionality to help businesses scale and grow. Millions of businesses are using AWS cloud solutions to build sophisticated applications with increased flexibility, scalability and reliability. An AWS TechnicalAccountManager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping … drive our customers' adoption and use of AWS services. This includes a range of products including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT and many more. Our TechnicalAccount Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going More ❯
global enterprises. With an emphasis on turning complex product data into intuitive discovery journeys, Zoovu is redefining how people find and choose products in a digital-first world. The TechnicalAccountManager (TAM) in the E-commerce sector plays a pivotal role as a key liaison between clients and the technical team, ensuring seamless integration, support … and optimization of technical solutions. The TAM acts as a strategic advisor, collaborating closely with clients to understand their business objectives and align technical solutions to meet those needs. This role demands a deep understanding of both the technical aspects of the product or service and the client's industry, facilitating effective communication and problem resolution. Key … Performance Areas (KPAs): 1. Client Relationship Management: - Objective: Cultivate strong and strategic relationships with clients to understand their technical requirements and ensure satisfaction. - Key Activities: - Serve as the primary point of contact for clients, addressing inquiries and concerns. - Conduct regular check-ins to understand evolving client needs and challenges. - Collaborate with the technical team to deliver solutions that More ❯
is what powers every single experience throughout our day. The Customer Experience team is building a team focused on empowering its customers and we see the role of the TechnicalAccountManager as a great way to enhance a customer's Contentful journey by providing a personalized technical advocacy experience from an experienced solution advisor. This … digital organization. To help us nurture our Customer Experience and Support practice and bring even more creative, strategic, and organizational talent into the team, we're seeking an experienced TechnicalAccount Manager. In this position, you will report directly to the Senior Director of Support & TechnicalAccount Management and will be responsible for owning the relationship … with one or more of our most strategic accounts and bring an energetic approach with a laser-focused mix of technical expertise, project management, customer relationship management and problem-solving skills. You can work from our Berlin office or remotely from Germany, Netherlands, UK, and Ireland. What to expect? Lead from the front by promoting technological advancements understanding the More ❯
TechnicalAccount Managers are the primary contact for Varonis customers and the first line of defense for data.All Varonis employees are Customer Success and TechnicalAccount Managers are the tip of the spear.Technical Account Managers provide onboarding and proactive on-going value and support to Varonis customers. To be a successful TechnicalAccountManager you must be a motivated self-starter, be committed to on-going self-development and education and possess strong technical acumen and customer service skills. Responsibilities Ensure data is protected from insider threats, cyber-attacks, and policy violations Onboard Customers to Varonis platforms and deliver on-going value and support Ensure Customer success through frequent proactive … Alongside Sales, identify and champion upsell opportunities Learn new Varonis products as they are developed and released and develop expertise in your client's unique security ecosystem(s) Help Account Managers and Sales Engineers identify renewal risk and collaborate to remediate and ensure successful renewals Serve as primary technical contact and augment our support and engineering teams Advocate More ❯
The Professional Services organization at Miro is focused on ensuring our Enterprise customers achieve exceptional outcomes through the Innovation Workspace. Our team of strategic advisors, onboarding experts, and technicalaccount managers work side-by-side with customers to transform how they collaborate, build, and innovate-powered by agentic AI and Miro's world-class platform. About the Role … We are seeking a TechnicalAccountManager (TAM) to partner with Enterprise customers and help them maximize the business value of their investment in Miro. As a TAM, you will act as a fractional strategic advisor -guiding customers through workflow optimization, driving AI-powered adoption, and embedding Miro into their innovation operating models to secure long-term … how the world's most innovative companies Discover, Define, and Deliver new products and services. Operating with a high degree of autonomy, you will combine product knowledge, strategic insight, technical fluency, and change management expertise to drive measurable outcomes for your customers. What you'll do Workflow Optimization: Guide customers in designing and evolving workflows across the Discover-Define More ❯
French speaking TechnicalAccountManager Orpington Ref: 157FR Company Profile A world-leading environmental solutions provider Responsibilities French speaking TechnicalAccountManager Sales - Business Development - Technical Support - Sales Engineer Location: Orpington, South East London (Kent, Essex, Surrey areas) Hybrid - 3 days at home and 2 days in the office with occasional international travel … and visiting clients in order to maintain strong relationships The Role: - Recognise new markets to increase brand awareness and revenue - Conduct client consultations to present quotes and proposals - Provide technical support and product recommendations to customers - Manage given projects in an efficient and timely manner - Represent the company at industry events and trade shows - Travel to France and French … speaking African countries to visit customer sites Candidate's Profile - Fluent in French (written and spoken) - Essential - Experience in Technical or Field Sales - Required - Project management or Engineering experience - Ideal - Construction background in oil and gas - Preferred - Technically minded candidate - Flexible and mobile to be able to visit clients abroad More ❯
TechnicalAccountManager (Observability) Join a high-growth SaaS company at the forefront of modern observability, helping clients manage data challenges with scalable solutions. As a TechnicalAccountManager, you will be a trusted advisor to tech teams, assisting with onboarding, data source integration, troubleshooting, and executive reviews to ensure customer success. This role More ❯
JOB DESCRIPTION Job Title: TechnicalAccountManager Group: Cruise & Ferry Location: London, UK Company Overview: Quvia is the first AI-powered quality of experience (QoE) management platform for things that move, like ships and planes, transforming connectivity and digital experiences even in the most remote and hard-to-reach places. The Quvia platform uses AI and machine … the next generation of connectivity technologies? Come work with us to help accelerate the future of connectivity and digital experiences in Cruise & Ferry. Quvia is seeking a UK based TechnicalAccountManager (TAM) to serve as a trusted technical advisor to our Cruise & Ferry customers, who are focused on elevating onboard connectivity and digital experiences for … products , which include advanced analytics and AI-powered network management solutions. Your role is pivotal in ensuring our customer's needs are not only met, but exceeded, through expert technical guidance, proactive problem solving, and unwavering dedication to their success. The ideal candidate will possess a strong technical background along with excellent communication skills to drive engagement, ensure More ❯
Senior TechnicalAccountManager - Portfolios - French Speaker Location London Business Area Data Ref # Description & Requirements Bloomberg runs on data. Our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock - from around the world. In Data, we are responsible for delivering this data, news … quickly and accurately. We apply problem-solving skills to identify innovative workflow efficiencies, and we implement technology solutions to enhance our systems, products and processes. Our Team: The Portfolios Account Management Team sits within the Managed Investments & Benchmark division of the Data Department. As a team, we are responsible for sourcing proprietary portfolio holdings information, normalizing it and making … Terminal and Enterprise products. We source this information through establishing and maintaining strong relationships with fund houses globally, and other content partners in the funds industry. Within the Portfolios Account Management Team, we help our clients make quicker and more informed decisions by empowering them with the right tools to analyze portfolios and provide them with visibility over the More ❯
they do. A talented team, great perks, and an amazing culture = an employee-rated Best Place to Work! About the Opportunity We're seeking a highly motivated and experienced TechnicalAccountManager in the United Kingdom to support a portfolio of enterprise SX clients. You'll be the dedicated point of contact, ensuring exceptional service quality and … each client's unique business needs, and proactively driving the use of our support offerings to optimize their experience and minimize downtime. This role will report directly to our Manager, Strategic Support. Primary Responsibilities Manage a portfolio of enterprise-level clients, fostering strong relationships and ensuring their satisfaction with our SX product and support services. Gain in-depth understanding … base articles and training programs, to minimize client downtime and support costs. Act as a primary point of contact for clients, coordinating the resolution of service incidents and escalating technical issues when necessary. Collaborate closely with internal teams, including sales and support, to ensure seamless client experience and identify opportunities for expanding our support services. Analyze client feedback and More ❯
Pendo's TechnicalAccount Managers play a crucial role by providing proactive, strategic, and technical guidance to ensure customers are able to realize the full value Pendo can provide their organization. TechnicalAccount Managers connect business goals to the solutions in the Pendo platform. They collaborate with enterprise, strategic, and at-risk customers as a … strategic and technical expert in leveraging Pendo to accomplish their business objectives. Partnering with the TechnicalAccount Managers ensures the execution of current and future business outcomes to accelerate return on investment and expansion. Pendo TAMs work on all products and Partner with CSMs, AD, and others to make the customer successful. Role Responsibilities Own a book … the Pendo product to deliver customer outcomes Impact ROI for assigned customers Showcase the value of Pendo You will be an internal advocate Qualifications 2+ years of technology implementation, technical consulting or dedicated technical support 4+ years in a customer-facing technical role, preferably with a SaaS B2B company Demonstrated ability to independently manage customer relationships and More ❯
Team Description Pendo's TechnicalAccount Managers play a crucial role by providing proactive, strategic, and technical guidance to ensure customers are able to realize the full value Pendo can provide their organization. TechnicalAccount Managers connect business goals to the solutions in the Pendo platform. They collaborate with enterprise, strategic, and at-risk customers … as a strategic and technical expert in leveraging Pendo to accomplish their business objectives. Partnering with the TechnicalAccount Managers ensures the execution of current and future business outcomes to accelerate return on investment and expansion. Pendo TAMs work on all products and Partner with CSMs, AD, and others to make the customer successful. Role Responsibilities Own … the Pendo product to deliver customer outcomes Impact ROI for assigned customers Showcase the value of Pendo You will be an internal advocate Qualifications 2+ years of technology implementation, technical consulting or dedicated technical support 4+ years in a customer-facing technical role, preferably with a SaaS B2B company Demonstrated ability to independently manage customer relationships and More ❯
Job ID: AWS EMEA SARL (UK Branch) An AWS TechnicalAccountManager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you'll have a direct impact in helping our customers gain the most value from cloud technology. You'll craft and execute strategies to drive our customers' adoption … and use of AWS services. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value … from AWS. Our TechnicalAccount Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You'll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues. AWS Sales, Marketing, and Global More ❯