1 of 1 Technical Account Manager Jobs in Merseyside

to login/join with: Our ideal candidate will help build and manage existing accounts by striving to understand clients’ overall business requirements and technology needs. The Client Relationship Manager will be required to manage workloads and prioritize work across the team as well as develop strategy for improving account management and strategic roadmap for clients. Responsibilities: The … Client Relationship Manager is responsible for maintaining clients success and responsible for tasks including: Responsible for problem and incident management ensuring that SLA’s are achieved and client expectations are met (or exceeded). Ensure service transition for clients as services are added or removed. Build lasting relationships with clients. Attend client service review meetings. Ensure that systems, processes … Able to work under pressure and meet deadlines (willingness to work extra hours when needed). Be the point of contact when handling escalation requests. Qualifications: Experience within a technical account manager position Good understanding of Technology required (cloud, storage, infrastructure, and desktop). Must have project management experience including cost management and basic accounting calculations. Able More ❯