Manchester, Lancashire, United Kingdom Hybrid / WFH Options
IDHL Group
About The Role Your role as Paid Social AccountManager: As a Paid Social TechnicalAccountManager, you'll play a key role in managing a portfolio of clients across multiple social platforms alongside a variety of budgets. This will combine an audience first approach with creative optimisations off the back of data insight. In … addition to client work, the Paid Social TechnicalAccountManager is responsible for coaching, mentoring and developing the junior team. Anyone coming into this role will be supported from a technical point of view and will have the opportunity to help shape the products we use, the way we communicate and how we deliver paid or … strong ability to work within a team and independently. A positive, can-do attitude and the ability to seek out opportunities in order to develop your knowledge Be a technical point of contact and confidently share knowledge Displays exceptional traits of ownership and accountability Be a confident presenter - frequently reflect on opportunities to develop and share experience with those More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
IDHL Group
About The Role Your role as Paid Social AccountManager: As a Paid Social TechnicalAccountManager, you'll play a key role in managing a portfolio of clients across multiple social platforms alongside a variety of budgets. This will combine an audience first approach with creative optimisations off the back of data insight. In … addition to client work, the Paid Social TechnicalAccountManager is responsible for coaching, mentoring and developing the junior team. Anyone coming into this role will be supported from a technical point of view and will have the opportunity to help shape the products we use, the way we communicate and how we deliver paid or … strong ability to work within a team and independently. A positive, can-do attitude and the ability to seek out opportunities in order to develop your knowledge Be a technical point of contact and confidently share knowledge Displays exceptional traits of ownership and accountability Be a confident presenter - frequently reflect on opportunities to develop and share experience with those More ❯
TechnicalAccountManager Leeds (office-based with client visits) £28,000 – £35,000 (depending on experience) Full-time | Permanent You've done your time on the helpdesk. You know your way around Office 365, backups, AD, virtual machines, and networks. But you're tired of being stuck behind tickets. You want to use your knowledge to actually … in what you're delivering. You'll be good at this if: You've worked in an MSP or busy IT department before. You're confident talking to non-technical people about technical problems. You understand what “value” looks like to a client, not just what tools they use. You're organised, calm under pressure, and follow through … you say you'll do. You'll be doing things like: Helping clients figure out what they need (even when they're not sure themselves). Acting as their technical sounding board and go-to contact. Working with the helpdesk to make sure issues get resolved properly and not just closed. Advising on upgrades, improvements and potential risks. Keeping More ❯
As a TechnicalAccountManager in our Support function, you will thrive in technical support and troubleshooting roles. In addition to mastering product deployments and customer enablement, you'll work closely with our customer-facing teams to maximize customer value and drive retention rates. You'll develop deep product expertise, advising customers on best practices and … ensuring they achieve maximum value. If you excel at both technical problem-solving and building strong customer relationships, this role offers an exciting blend of responsibilities and a direct impact on business growth. Requirements About You You're a tech-savvy professional who loves solving complex technical problems and identifying opportunities to enhance the customer experience. You're … confident in cloud deployments and have a strong understanding of DevSecOps principles. You communicate effectively with both technical and non-technical stakeholders. You excel at collaboration, forging partnerships with developers, product managers, customer success, and sales. You adapt quickly, moving from deep technical discussions to strategic sales conversations. Additional Attributes Customer-centric mindset: You ensure customers are More ❯
About The Role Your role as PPC TechnicalAccountManager: As a PPC TechnicalAccountManager, you'll play a key role in managing a portfolio of clients across multiple platforms and a variety of budgets. In addition to client work, the PPC TechnicalAccountManager is responsible for coaching, mentoring … and developing the junior team. Anyone coming into this role will be supported fully from both a technical and operational aspect and will have the opportunity to help shape the products we use, the way we communicate and how we deliver Paid products to our clients. Main Accountabilities Manage a portfolio of clients' paid search campaigns, across multiple networks … team and independently Strong leadership skills and lead by example A positive, can-do attitude and the ability to seek out opportunities in order to develop knowledge Be a technical point of contact and confidently share knowledge Display exceptional traits of ownership and accountability Be a confident presenter - frequently reflecting on opportunities to develop and share experience with the More ❯
Leeds, Yorkshire, United Kingdom Hybrid / WFH Options
IDHL Group
About The Role Your role as SEO TechnicalAccountManager: Proactively manage a portfolio of client's online marketing campaigns. Interpret client needs and requirements to ensure content, creative, and outreach campaigns are delivered effectively. Develop and maintain strong client relationships. Collaborate with other SEO departments to develop overall strategies. Manage client expectations proactively and promote clear … communication, including reporting. Monitor campaign performance, analyze data, and make recommendations for improvements. Adjust campaigns in response to search engine and algorithm updates. Coordinate with sales account managers to ensure unified client management. What we'd like you to bring to the role: Proven experience managing multiple successful SEO campaigns. Excellent organizational, analytical, and attention to detail skills. Strong … to build rapport at all levels. Ability to produce comprehensive reports and communications. Confidence to participate in meetings with senior management. Advanced skills in Excel or similar spreadsheet software. Technical understanding of website architecture. Experience with website management, building, or blogging. About Us We're IDHL. With over 20 years of experience, we are experts in digital marketing, website More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
IDHL Group
About The Role Your role as SEO TechnicalAccountManager: Proactively manage a portfolio of client's online marketing campaigns. Interpret client needs and requirements to ensure content, creative, and outreach campaigns are delivered effectively. Develop and maintain strong client relationships. Collaborate with other SEO departments to develop overall strategies. Manage client expectations proactively and promote clear … communication, including reporting. Monitor campaign performance, analyze data, and make recommendations for improvements. Adjust campaigns in response to search engine and algorithm updates. Coordinate with sales account managers to ensure unified client management. What we'd like you to bring to the role: Proven experience managing multiple successful SEO campaigns. Excellent organizational, analytical, and attention to detail skills. Strong … to build rapport at all levels. Ability to produce comprehensive reports and communications. Confidence to participate in meetings with senior management. Advanced skills in Excel or similar spreadsheet software. Technical understanding of website architecture. Experience with website management, building, or blogging. About Us We're IDHL. With over 20 years of experience, we are experts in digital marketing, website More ❯
to login/join with: Our ideal candidate will help build and manage existing accounts by striving to understand clients’ overall business requirements and technology needs. The Client Relationship Manager will be required to manage workloads and prioritize work across the team as well as develop strategy for improving account management and strategic roadmap for clients. Responsibilities: The … Client Relationship Manager is responsible for maintaining clients success and responsible for tasks including: Responsible for problem and incident management ensuring that SLA’s are achieved and client expectations are met (or exceeded). Ensure service transition for clients as services are added or removed. Build lasting relationships with clients. Attend client service review meetings. Ensure that systems, processes … Able to work under pressure and meet deadlines (willingness to work extra hours when needed). Be the point of contact when handling escalation requests. Qualifications: Experience within a technicalaccountmanager position Good understanding of Technology required (cloud, storage, infrastructure, and desktop). Must have project management experience including cost management and basic accounting calculations. Able More ❯
With widespread recognition as a market leader , they are continuing their expansion and now growing their team across the UK. The Role We’re looking for a French-speaking TechnicalAccountManager (TAM) to support and grow strategic enterprise accounts across the UK and French-speaking regions. You’ll be the technical point of contact post … sale , helping customers fully adopt and optimise the platform while building long-term relationships and ensuring continued value from the solution. Key Responsibilities: Own the technical relationship with enterprise clients, ensuring successful onboarding and ongoing platform adoption. Act as a trusted advisor, providing guidance on best practices, technical architecture, and security policy optimisation. Collaborate with internal teams - including … Sales, Product, and Support - to advocate for your customers’ needs. Lead technical reviews, run health checks, and proactively identify areas to maximise platform performance. Ensure a seamless customer experience and drive long-term satisfaction and retention. What Does Success Look Like? You should quickly establish yourself as a trusted advisor, driving successful onboarding, adoption, and technical alignment. You More ❯
TechnicalAccountManager Leeds (office-based with client visits) £28,000 £35,000 (depending on experience) Full-time Permanent You've done your time on the helpdesk. You know your way around Office 365, backups, AD, virtual machines, and networks. But you're tired of being stuck behind tickets. You want to use your knowledge to actually More ❯
