1 of 1 Technical Analysis Jobs in County Antrim

Ireland Hybrid working model What to expect day to to day Camlin Energy has an exciting opportunity for someone to join Global Service Delivery, Customer Services Team. We provide technical support to our worldwide customer base and Field Services Engineers. An opportunity has opened in the team for someone who can support our growing customer base in both France … afield. Responsibilities include: At all times remain professional and courteous, supporting the vales of the company, aiming to deliver exceptional support and guidance to Camlin customers. Own and provide technical analysis of reported customer issues in the form of support cases. Investigate, produce findings, conclusions, and resolutions. Liaise with internal Camlin departments to obtain technical information required … field installations/service findings and resolution status. Capture quality issues discovered in the field and raising NCRs (non-conformance report) and follow the internal RCA process (root-cause-analysis) to provide feedback to the customer as required. Maintain assigned KPIs to acceptable levels (Key-performance-Indicators). Undertake any other duties as required from management to ensure the More ❯