1 Technical Analyst Jobs in South London

Manila, we are a diverse team of highly trained team members who pride ourselves in delighting the customer. We are currently looking for a Technical Support Analyst to join our team. Reporting to the Technical Support Team Lead, you will be accountable for Incident, Change, Problem & Release … management, providing technical analysis to Cargo related products, establish customer relationship and engage with them regularly. Responsibilities: Provide first level support through the effective management of all incoming customer tickets and queries. This includes, but is not limited to: Gather all pertinent information from customers to ensure a full … considered an asset Has conceptual knowledge of fundamental theories, principles, and practices Education and Experience: 2+ years of ITIL Service Desk and/or technical operations support experience Typically requires a college or university degree or the equivalent work experience The selected candidate may be subject to the provision more »